FoodServiceDirect.com Reviews

Name: FoodServiceDirect.com
Address: 2 Eaton St STE 805, Hampton, 2 Eaton St STE 805, Hampton, Hampton
Rating: 4.40

4.4 Rating 4,284 Reviews

84 %

of reviewers recommend FoodServiceDirect.com

Company Reviews

Product Reviews

Metrics

4.4

Based on 4,284 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Could Be Better

Write Your review

Tell us how FoodServiceDirect.com made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

FoodServiceDirect.com 5 star review on 1st October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I used to buy these pepper steaks at Hannaford yrs ago but they stopped selling them they were absolutely delicious. but these ones I purchased I didn’t like at all”

Helpful Report

Posted 11 months ago

Thank you for the feedback. I do apologize you are not satisfied with your purchase. Please feel free to reach out to our customer service team anytime, we would be more than happy to assist you find a different product.

Posted 11 months ago

“Ordered frozen pitaya and the packaging is out of this world. It didn't leak! It was frozen when arrived and very good quality! I am super impressed how careful the packaging was and will order again!”

Helpful Report

Posted 11 months ago

Thank you for the kind words! We are happy to hear that your order was delivered safely. We can't wait to serve you again soon!

Posted 11 months ago

“We are very happy with Food Service Direct. Excellent quality fish, fast service, and the people who do the shipping and packaging are real professionals.”

Helpful Report

Posted 11 months ago

Thank you so much for the kind words! We really do appreciate your business. See you again soon.

Posted 11 months ago

“Great prices great product offerings,best of all Superfast Shipping !”

Helpful Report

Posted 11 months ago

Thank you for the great review! We are so glad to hear your experience was a great one. Hope to see you soon :)

Posted 11 months ago

“Excellent Service!”

Helpful Report

Posted 11 months ago

Thank you for the great feedback! We are so glad to hear your experience was a great one. Hope to see you soon :)

Posted 11 months ago

“Took a month to get the horrible Danish..”

Helpful Report

Posted 11 months ago

Thank you for taking the time to leave us a review! It looks like the item you ordered is a special order item. Items that are considered special order are ordered just for you and can take a little longer to arrive from our suppliers. Once your item arrives at our shipping facility, you will receive a separate email with tracking information once it is available. We have over 100,000 items that ship out in 1-2 days! Please reach out to our customer service team we will be happy to help you find these items.

Posted 11 months ago

“Arrived much sooner than I was expecting! A very nice surprise!”

Helpful Report

Posted 11 months ago

Thank you for the review! We're glad your order arrived safely. We hope to serve you again soon!

Posted 11 months ago

“It’s fast delivery and nicely packed”

Helpful Report

Posted 11 months ago

Thank you for the review! We're glad your order arrived safely. We hope to serve you again soon!

Posted 11 months ago

“Great product and great service...super fast shipping”

Helpful Report

Posted 11 months ago

Thank you for the review. It was our pleasure serving you. Hope to see you again soon!

Posted 11 months ago

“Uneventful delivery with high quality product”

Helpful Report

Posted 11 months ago

Thank you for your kind words! We're thrilled to hear that your order arrived safely. We look forward to serving you again soon!

Posted 11 months ago

“Delivers what you order, reasonable in price, and on time, as promised. They are open to critique and offer customer service.”

Helpful Report

Posted 11 months ago

Thank you for the great feedback! We are so glad to hear your experience was a great one. Hope to see you soon :)

Posted 11 months ago

“Great prices was able to find products that are not available in my local grocery stores”

Helpful Report

Posted 11 months ago

Thank you for the feedback! We are so glad we are able to get you the items you were looking for. See you soon!

Posted 11 months ago

“Received my order quickly and it arrived early and packaged very well.”

Helpful Report

Posted 11 months ago

Thank you for the review! We're glad your order arrived safely. We hope to serve you again soon!

Posted 11 months ago

“Would be nice to have shipping free or cheaper”

Helpful Report

Posted 11 months ago

Hello, Thank you for the review. We have thousands of items that ship free every day please feel free to reach out to our customer service team, we would be more than happy to help you find these items. We also offer discounted shipping on 2 or more items automatically applied to your cart!

Posted 11 months ago

“Bought 3 cases, 1 completely smashed, no bottles intact, other 2 cases were perfect.”

Helpful Report

Posted 11 months ago

We hate to hear there was an issue with your order. It's important to us that your order is in great condition when delivered. I do see that you haven't reached out to our customer service team for assistance. I have sent you an email for more information regarding this order. We sincerely apologize and will do what we can to make this right.

Posted 11 months ago

“Had to cancel order. Delivery date promised when ordered was changed. Product was going to be delivered after needed date. Disappointing.”

Helpful Report

Posted 11 months ago

Thank you for taking the time to leave us a review. We pride ourselves on getting our customers what they need and we are sorry that could not happen here. due to unprecedented demands on our supply chain we were unable to fulfill your order as expected. We understand how frustrating it is to have an order cut due to the supply chain, we do everything in our power to keep you up to date on the status of your order. If you have any questions, please feel free to reach out to our customer service team, we would be happy to help.

Posted 11 months ago

“FoodServiceDirect made me happy in all ways to order was easy updates on delivery was great price and appearance condition of product was above excellent”

Helpful Report

Posted 11 months ago

Thank you for the great review! We are so glad to hear your experience was a great one. Hope to see you soon :)

Posted 11 months ago

“Haven't received package as yet. Ordered last week for Thanksgiving. Had to go out and buy food to make sure we had some.”

Helpful Report

Posted 11 months ago

“Ships really quick, and appreciate the good prices.”

Helpful Report

Posted 11 months ago

Thank you for the review! We are so happy we are able to get you these items. We really do appreciate your business.

Posted 11 months ago

“Great service, great product.”

Helpful Report

Posted 11 months ago

You’re certainly welcome! It was our pleasure serving you. Hope to see you again soon!

Posted 11 months ago

FoodServiceDirect.com is rated 4.4 based on 4,284 reviews