FoodServiceDirect.com Reviews

Name: FoodServiceDirect.com
Address: 2 Eaton St STE 805, Hampton, 2 Eaton St STE 805, Hampton, Hampton
Rating: 4.39

4.4 Rating 4,290 Reviews

84 %

of reviewers recommend FoodServiceDirect.com

Company Reviews

Product Reviews

Metrics

4.4

Based on 4,290 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Could Be Better

Write Your review

Tell us how FoodServiceDirect.com made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

FoodServiceDirect.com 5 star review on 1st October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Was shipped in a timely manner, but about a half a dozen individual containers had breaks in the plastic wrap which should seal the contaner.”

Helpful Report

Posted 2 years ago

We hate to hear there was an issue with your order. It's important to us that your order is in great condition when delivered. Please shoot us over an email with the delivery details and we will do what we can to make this right for you.

Posted 2 years ago

“2nd time ordering the BOSTCO stick... Family loves em.. Good price quick delivery Bought single packs of marinara also.. Some were damaged in shipping... Company handled wonderful”

Helpful Report

Posted 2 years ago

Thank you for the feedback. We are glad we could assist you!

Posted 2 years ago

“Product was delicious and it arrived quickly thank you!”

Helpful Report

Posted 2 years ago

You’re certainly welcome! We appreciate your business!

Posted 2 years ago

“Ordered Otis spunkmeyer blueberry muffins. Came frozen packed with ice packs! Great product!”

Helpful Report

Posted 2 years ago

Thank you for the feedback we appreciate your business!

Posted 2 years ago

“Everything from searching for the item to the fast shipping was a great experience. Would definitely order from them again.”

Helpful Report

Posted 2 years ago

Thank you for the feedback. We look forward to your continued business!

Posted 2 years ago

“I needed an obscure flavor of a drink for my wife. FoodServiceDirect was the cheaper of the two options that I could order from. I had no issues with the order and it was delivered promptly, well packaged, and still cold (drinks had to be kept cold). I can't imagine I'll need to order from them again, but I would be the first place I check for obscure stuff.”

Helpful Report

Posted 2 years ago

Thank you for the feedback. We look forward to your continued business!

Posted 2 years ago

“Not only did Food Service Direct have the item I wanted, at an excellent price, but they got it to me fast and the packaging was secure (which had not been the case when I'd ordered the same item from another source). I will definitely order from Food Service Direct again!”

Helpful Report

Posted 2 years ago

Thank you for the feedback. We look forward to your continued business!

Posted 2 years ago

“Pleased with the products and the condition they arrived. They were packaged well. I just with I could get them shipped to where I need them”

Helpful Report

Posted 2 years ago

“I love dealing with FoodServiceDirect. Delivery is so prompt and the food is really packaged great with a lot of cooler packs.”

Helpful Report

Posted 2 years ago

Thank you for the feedback! Glad to hear you are satisfied with our service!

Posted 2 years ago

“I like this website,but items are kinda high unless there is sales, which is good,otherwise I like shopping here. I wish you had more items of frozen dinners like Marie Calendar’s and Healthy Choice. It would be nice to start carrying the new item little tubs of cottage cheese with the fruit and get the Gherkin pickles back.You don’t have anymore, could you have them again??Their the best.. Customer Service cares if you have to call if have a problem it gets taken care of right away.. Thank you!!”

Helpful Report

Posted 2 years ago

Thank you for the feedback. Please reach out to our customer service team we would love to further assist you.

Posted 2 years ago

“Awesome taste, size, packaging, price...didn't take long to ship and delivered”

Helpful Report

Posted 2 years ago

Thank you for the order! We appreciate your business!

Posted 2 years ago

“Never received order after first was returned to sender and second time was also returned to sender.”

Helpful Report

Posted 2 years ago

“fast, easy order and shipping. price better than most on ebay.”

Helpful Report

Posted 2 years ago

Thank you for the feedback! We appreciate it!

Posted 2 years ago

“Communication was great and product arrived when it was supposed to. I ordered a frozen food and it was packaged and delivered perfect.”

Helpful Report

Posted 2 years ago

Thank you for the feedback! Glad to hear you are satisfied with our service!

Posted 2 years ago

“My order can in a timely manner and was properly packaged thank you”

Helpful Report

Posted 2 years ago

You’re very welcome! Thanks for the order!

Posted 2 years ago

“the shipping cost was 25% of the product purchase. Every single can was dented. Every. Single. One. It didn't happen falling off a truck. they were packed that way. Never buying from FSD again.”

Helpful Report

Posted 2 years ago

“I have ordered many times. The deliveries are always timely and accurate.”

Helpful Report

Posted 2 years ago

Thank you for the feedback. We look forward to your continued business!

Posted 2 years ago

“Very fast delivery. Ordering was easy. Thank”

Helpful Report

Posted 2 years ago

You’re very welcome! Thanks for the order!

Posted 2 years ago

“First time customer. Had a little trouble with my first order. But after contacting the company, everything was taken care of promptly. Thank you!”

Helpful Report

Posted 2 years ago

Thank you for the feedback. We are glad we could assist you!

Posted 2 years ago

“Has decent prices and ships quick”

Helpful Report

Posted 2 years ago

Thanks for the great feedback!

Posted 2 years ago

FoodServiceDirect.com is rated 4.4 based on 4,290 reviews