FoodServiceDirect.com Reviews

Name: FoodServiceDirect.com
Address: 2 Eaton St STE 805, Hampton, 2 Eaton St STE 805, Hampton, Hampton
Rating: 4.40

4.4 Rating 4,274 Reviews

84 %

of reviewers recommend FoodServiceDirect.com

Company Reviews

Product Reviews

Metrics

4.4

Based on 4,274 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Could Be Better

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FoodServiceDirect.com 5 star review on 1st October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great product it’s just too small”

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Posted 1 week ago

“I received my order quick it was delivered on the day they said it would be. I got exactly what I wanted and it was packaged very good. I will definitely order from here again.”

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Posted 1 week ago

“Food Service Direct performed admirably. UPS on the other hand sucks. Tracking my parcel showed my parcel on a Tuesday. No package. Where did they deliver it? Was it stolen? Ah yes. Delivered on Friday by the USPS.”

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Posted 1 week ago

“The flour arrived on time and I was happily surprised the bag was boxed. I had worried about the bag being shipped unprotected. I only learned to bake in the last 10 years but could never really get the results as the rolls and breads I knew as a kid with store bought bread flour. With this flour I can see now that I will be able to. I have used it 3 times and it has improved my results. The crumb is almost the same as I remember and the crust is getting close.”

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Posted 1 week ago

“Excellent communication and product. Must be patient for some type of orders. I will definitely use them again!”

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Posted 1 week ago

“foodservicedirect has really gotten the packaging down. my orders come in a styrofoam cooler with ice packs on the inside, and the whole thing is wrapped up in some kind of heavy duty plastic thats heatsealed to keep it shut. this is a huge difference from the old standard cardboard box and really makes me feel safe ordering keep-cold things on the internet. keep up the good work foodservicedirect and thank you!”

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Posted 1 week ago

“TOTAL SATISFACTION,”

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Posted 1 week ago

“Great quality and fast shipping”

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Posted 1 week ago

“Quick and easy to order came on time best product on the market…”

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Posted 1 week ago

“Good food good service”

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Posted 1 week ago

“Customer service is great, staff very attentive and worked diligently to resolve my issue. I was even offered a store credit for my trouble. Great company, great customer service, great product!”

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Posted 1 week ago

“I shop for a lot of harder to find type food products. My experience with FoodServiceDirect was perfect. Found a difficult to find product of excellent quality at a reasonable price. Couldn't be better.”

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Posted 1 week ago

“The product is very good and I got it quickly!”

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Posted 1 week ago

“Fabulous Service! A+++...PROFESSIONAL...QUICK DELIVERY...GREAT COMMUNICATOR...WILL USE AGAIN!!! Food packaged properly and Hormel's Health Lab Foods taste is so good! Highly recommend if dealing with Dysphagia or difficulty swallowing.”

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Posted 1 week ago

“Great service fast delivery”

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Posted 1 week ago

“Great quality. It took 3 days to process the order, but after that it was delivered in 2 business days.”

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Posted 1 week ago

“This is the second time that I have used Food Service Direct and I have been profoundly pleased with the product and speed with which I received it.”

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Posted 1 week ago

“Food Service Direct ships quickly and their prices are great. Products are great, as well.”

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Posted 1 week ago

“Great pricing on bulk items, availability of products, and speedy delivery - I'll definitely keep ordering from you in the future!”

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Posted 1 week ago

“Pleased with the whole hog sausage links, good taste and the shipping and packaging was exceptional! Can’t be pleased enough, enjoying every bite and can’t wait to get the whole hog sausage patties .. thank you”

Helpful Report

Posted 1 week ago

FoodServiceDirect.com is rated 4.4 based on 4,274 reviews