FoodServiceDirect.com Reviews

Name: FoodServiceDirect.com
Address: 2 Eaton St STE 805, Hampton, 2 Eaton St STE 805, Hampton, Hampton
Rating: 4.39

4.4 Rating 4,290 Reviews

84 %

of reviewers recommend FoodServiceDirect.com

Company Reviews

Product Reviews

Metrics

4.4

Based on 4,290 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Could Be Better

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FoodServiceDirect.com 5 star review on 1st October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good value. Excellent tasting Perch. Fast shipping and the order arrived still frozen. I am very happy with the purchase.”

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Posted 2 years ago

“Excellent product. Excellent services. Fast shipping.”

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Posted 2 years ago

“Excellent service”

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Posted 2 years ago

“5 of the 6 cans in the case of Angela Mia tomatoes were damaged. The customer service team handled it promptly and efficiently but when you pay this much for a product that BJs used to carry for a fraction of the price and then add exorbitant shipping, you expect the product to arrive PERFECT. Better Q/C is needed before something leaves the warehouse. Dented cans are never acceptable. I love this product but it needs to be put back into retail stores that make it more affordable for loyal customers.”

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Posted 2 years ago

“We LOVE our Sweet Street Chocolate Flourless Cake! SO perfect and gluten free! Any chance of developing a chocolate mousse chocolate flourless cake?”

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Posted 2 years ago

“Your company is very efficient and delivery was very prompt and handled well by the delivery person.”

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Posted 2 years ago

“Products are excellent quality and affordable. Purchase arrives in perfect condition and quickly. Highly recommend Food Service Direct.”

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Posted 2 years ago

“I have long purchased seafood from foodservicedirect.com. I have sent some to friends and family as gifts and enjoyed it myself. Everyone I have ever shared it with has loved it!!!”

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Posted 2 years ago

“Totally professional, timely and considerate. They have my vote!!!”

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Posted 2 years ago

“Product came packaged properly. Had plenty of dried ice still present.”

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Posted 2 years ago

“Great service & timely delivery! Package always comes appropriately wrapped for food to stay frozen.”

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Posted 2 years ago

“great hot dogs the kids and family all love them”

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Posted 2 years ago

“Product was as displayed and delivered still frozen.”

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Posted 2 years ago

“Perfect!!!”

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Posted 2 years ago

“Exceptional customer service from ordering to delivery. Have used Food Service Direct in the past - never disappointed. Exceptional packaging and reliability. Depend on them for our holiday baking/cooking - thanks very much!”

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Posted 2 years ago

Thank you for the great feedback! We’re happy to have you as a customer!!!

Posted 2 years ago

“Cookies are great - just what I expected”

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Posted 2 years ago

Thank you for the great feedback! We are so happy we could get these to you!

Posted 2 years ago

“Great products for a great price.”

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Posted 2 years ago

Thank you for the feedback we appreciate your business!

Posted 2 years ago

“I loved that I could order cases of my favorite pretzels chip”

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Posted 2 years ago

“Exceptional packaging easily protected the contents.”

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Posted 2 years ago

Thank you for the feedback we appreciate your business!

Posted 2 years ago

“everything was fresh, and delcious!”

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Posted 2 years ago

Thank you for the feedback we appreciate your business!

Posted 2 years ago

FoodServiceDirect.com is rated 4.4 based on 4,290 reviews