FoodServiceDirect.com Reviews

Name: FoodServiceDirect.com
Address: 2 Eaton St STE 805, Hampton, 2 Eaton St STE 805, Hampton, Hampton
Rating: 4.39

4.4 Rating 4,290 Reviews

84 %

of reviewers recommend FoodServiceDirect.com

Company Reviews

Product Reviews

Metrics

4.4

Based on 4,290 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Could Be Better

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FoodServiceDirect.com 5 star review on 1st October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love buying on Foodservicedirect, very convenient and I save money. With inflation the way it is, I save gas and money buying thru FSD .”

Helpful Report

Posted 2 years ago

Thank you for the feedback! We are thrilled to have you as part of the Food service direct family!

Posted 2 years ago

“Great service great product timely delivery. Would use over and over again . Customer service great”

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Posted 2 years ago

Thank you for the feedback! We are thrilled to have you as part of the Food service direct family!

Posted 2 years ago

“Great service. Great prices and goods are delivered in a timely manner. I wish I had started shopping with FoodServiceDirect sooner!”

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Posted 2 years ago

Thank you for the feedback! We are thrilled to have you as part of the Food service direct family!

Posted 2 years ago

“No complaints! I did get the wrong order, but the customer service department made it right without hesitation.”

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Posted 2 years ago

Thank you for your feedback. We are happy that we could resolve this issue for you.

Posted 2 years ago

“I cannot find Lean Cuisine French Bread Pizzas in my area. It is wonderful having an opportunity to purchase them through Food Direct. The French bread pizzas are a family favorite; tasty and satisfying.”

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Posted 2 years ago

Thank you for the feedback! We are so glad we are able to help you get something that is hard to find in your area!

Posted 2 years ago

“I used FoodServiceDirect to get items for an event and the event attendees enjoyed both of the products. I submitted two reviews that had some typographical errors and they corrected them for me. I recommend event planners to try Food ServiceDirect”

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Posted 2 years ago

Thank you for the great feedback! We are glad we could be there for you.

Posted 2 years ago

“Oh my gosh, this company delivered my "FROZEN" items still frozen and in great shape. Shipping is charged of course. But when ordering something frozen you have to anticipate an extra charge. Thank you, Food Service Direct!!”

Helpful Report

Posted 2 years ago

Thank you for the great feedback! We are so glad to hear your experience was a great one :)

Posted 2 years ago

“I had been waiting quite some time for my Trappey's Indi-Pep Hot Sauce to be restocked. I was immediately notified when the product returned to inventory. Thank you very much!”

Helpful Report

Posted 2 years ago

Thank you for the great feedback! We are glad we could get these for you.

Posted 2 years ago

“We order all types of food and have always had good service. The emails notify us of shipping and everything is sent in a timely manner. I would definitely recommend Food Service Direct.”

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Posted 2 years ago

Thank you so much for the recommendation! We appreciate your business

Posted 2 years ago

“We placed our first order and it was received on time and not damaged. We will be looking to do business again. NIKKI PEVITO LAKE STATE BBQ, LLC BROOKLYN PARK, MN”

Helpful Report

Posted 2 years ago

Thank you for the great feedback! We are so happy we could get these to you!

Posted 2 years ago

“Great service.”

Helpful Report

Posted 2 years ago

We appreciate your business and the great feedback!

Posted 2 years ago

“Good products”

Helpful Report

Posted 2 years ago

Thank you for the feedback we appreciate your business!

Posted 2 years ago

“Pleased with the product and delivery.”

Helpful Report

Posted 2 years ago

Thank you for the feedback! Glad to hear you are satisfied with our service!

Posted 2 years ago

“Very happy that I was able to buy in bulk!! I make suet balls for my squirrels and was having trouble finding the shortening I ordered from you but then I found your website and will be a continuing customer!!”

Helpful Report

Posted 2 years ago

Thank you for the great feedback! We are so happy we could get these to you!

Posted 2 years ago

“Great service and great food products!!!”

Helpful Report

Posted 2 years ago

Thank you for the feedback we appreciate your business!

Posted 2 years ago

“Very pleased with foodServiceDirect.I got my order when they said it would be here.”

Helpful Report

Posted 2 years ago

Thank you for the feedback! Glad to hear you are satisfied with our service!

Posted 2 years ago

“Great service. Item arrived early!”

Helpful Report

Posted 2 years ago

Thank you for the feedback! Glad to hear you are satisfied with our service!

Posted 2 years ago

“This is. Very good app I enjoy buying things and. Try good quality”

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Posted 2 years ago

Thank you for the feedback we appreciate your business!

Posted 2 years ago

“Food Service Direct will at times ship frozen food on a Thursday via UPS which results in a thawed order being delivered on Monday. Frozen food is supposed to be delivered frozen, no thawed. UPS did send a notice that the items were to be delivered Saturday but it wasn’t.”

Helpful Report

Posted 2 years ago

We hate to hear there was an issue with your order. It's important to us that your order is in great condition when delivered. Please shoot us over an email with the delivery details and we will do what we can to make this right for you.

Posted 2 years ago

“Ease with the ordering and the delivery was quicker then I imagined”

Helpful Report

Posted 2 years ago

Thank you for the great feedback! We are so glad to hear your experience was a great one :)

Posted 2 years ago

FoodServiceDirect.com is rated 4.4 based on 4,290 reviews