FoodServiceDirect.com Reviews

Name: FoodServiceDirect.com
Address: 2 Eaton St STE 805, Hampton, 2 Eaton St STE 805, Hampton, Hampton
Rating: 4.39

4.4 Rating 4,289 Reviews

84 %

of reviewers recommend FoodServiceDirect.com

Company Reviews

Product Reviews

Metrics

4.4

Based on 4,289 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Could Be Better

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FoodServiceDirect.com 5 star review on 1st October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick shipping, good price, well packed”

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Posted 1 year ago

Thank you for the great feedback! We are so glad to hear your experience was a great one. Hope to see you soon :)

Posted 1 year ago

“love it, i can stuff i cant find even on amazon”

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Posted 1 year ago

Thank you for the feedback! We are so glad we could get you the items you need.

Posted 1 year ago

“Product arrived promptly, packaged on dry ice correctly and arrived on time!”

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Posted 1 year ago

Thank you for the great feedback! We are so glad we could get these to you.

Posted 1 year ago

“Love FSD, they always have a great supply to choose from , speedy delivery and even help you find things you can not find in other places”

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Posted 1 year ago

Thank you for the feedback! We are thrilled to have you as part of the Food service direct family!

Posted 1 year ago

“love to get individual packets of honey mustard, from Marzetti in particular. they are great to travel with and take to restaurants.”

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Posted 1 year ago

Thank you for the great feedback! We are so happy we could get these for you! See you soon!

Posted 1 year ago

“Best online store for plant-based goodies! Unbelievably fast shipping. Amazing communication. We love FoodServiceDirect!!!”

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Posted 1 year ago

Thank you for the feedback! We are thrilled to have you as part of the Food service direct family!

Posted 1 year ago

“I LOVE ordering with FoodService, they always package well and items ship quickly- what else does one need?”

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Posted 1 year ago

Thank you for the great feedback! We are so glad to hear your experience was a great one. Hope to see you soon :)

Posted 1 year ago

“Food Service Direct has a great selection of items and it is exciting to find something I hadn't thought to order before. I really enjoy shopping here.”

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Posted 1 year ago

Thank you for the feedback! We are so glad we could get you the items you need.

Posted 1 year ago

“Received exactly what I ordered in a very timely manner! Will use them again!”

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Posted 1 year ago

Thank you for the feedback. We look forward to your continued business. See you soon!

Posted 1 year ago

“The product was expired. Also, customer service was always out of the office.”

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Posted 1 year ago

Hello, Thank you for the feedback. I do apologize that your experience with us was not satisfactory. I do see that you spoke with our claims specialists and they confirmed the date listed is the product's Manufacture Date. I am showing this product has a shelf life of up to 270 days and is suitable for use until 08/27/2023. They also contacted the manufacturer for you and emailed you the coding for the Manufacture date associated for further proof but as of today, there has been no reply from you. Please feel free to reach out to us again we would be happy to continue to assist you.

Posted 1 year ago

“Love Direct Food Service it is the only place I can find this product....no stores seem to carry it any longer. Thanks Direct Food Service!!!”

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Posted 1 year ago

Thank you for the feedback! We are so glad we are able to get you the item you were looking for. See you soon!

Posted 1 year ago

“Always on time”

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Posted 1 year ago

Thank you for the feedback we appreciate your business. See you soon!

Posted 1 year ago

“I'm a retail customer who ordered items difficult to find in grocery stores. Products arrived in excellent condition. One item was a special order, which took longer to fulfill, but I was kept informed about its status until it was ready to ship. I would definitely use again.”

Helpful Report

Posted 1 year ago

Thank you for the feedback! We are thrilled to have you as part of the Food service direct family!

Posted 1 year ago

“I ordered protein bars at an amazing price. Delivery was fast, and the bars were well packed and excellent quality.”

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Posted 1 year ago

Thank you for the great feedback! We are so glad to hear your experience was a great one. Hope to see you soon :)

Posted 1 year ago

“I ordered some Keeblers Vanilla Wafers and I was so pleased with the quality and quickness of my order being shipped out and sent to me so quickly I was very satisfied”

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Posted 1 year ago

Thank you for taking the time out of your day to leave us such wonderful feedback

Posted 1 year ago

“I recently placed an order with Foodservicedirect and I have to say, I was really impressed with their service. From start to finish, the process was seamless and easy. Their website was user-friendly and easy to navigate, and I was able to find exactly what I was looking for quickly. Once I placed my order, I received prompt confirmation and regular updates on the status of my delivery. When my package arrived, everything was well-packaged and in perfect condition. Overall, I couldn't be happier with my experience with Foodservicedirect.”

Helpful Report

Posted 1 year ago

Thank you for the feedback! Glad to hear you are satisfied with our service! Hope to see you soon!

Posted 1 year ago

“The product was Exactly what I wanted. Good price”

Helpful Report

Posted 1 year ago

Thank you for the feedback! We are so glad we could get you the items you need.

Posted 1 year ago

“Wide selection of kitchen essentials, sauces and hard to find seasonings and ingredients”

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Posted 1 year ago

Thank you for taking the time out of your day to leave us such wonderful feedback

Posted 1 year ago

“We love the Sauer's brand unfortunately it's no longer available for sale in our area. We were so happy to find it on line. Thank you for having it available, we will definitely buy it again.”

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Posted 1 year ago

Thank you for the feedback! We are so glad we are able to get you the item you were looking for. See you soon!

Posted 1 year ago

“Great service!”

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Posted 1 year ago

Thank you for the feedback! Glad to hear you are satisfied with our service! Hope to see you soon!

Posted 1 year ago

FoodServiceDirect.com is rated 4.4 based on 4,289 reviews