FoodServiceDirect.com Reviews

Name: FoodServiceDirect.com
Address: 2 Eaton St STE 805, Hampton, 2 Eaton St STE 805, Hampton, Hampton
Rating: 4.40

4.4 Rating 4,280 Reviews

84 %

of reviewers recommend FoodServiceDirect.com

Company Reviews

Product Reviews

Metrics

4.4

Based on 4,280 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Could Be Better

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FoodServiceDirect.com 5 star review on 1st October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered pork cutlets and half of them were broken in pieces. But the ones that survived were great. Arrived frozen but packing in box was bad allowing product to shift around and break.”

Helpful Report

Posted 8 months ago

We are sorry to hear there was an issue with your order upon delivery. It is always our hope that all orders arrive without any issues. For any issues with delivery, big or small, please make sure you reach out to our customer service team so we can help you resolve any complaints you may have. A member of our claims team will be contacting you directly to help you with your issue.

Posted 8 months ago

“Item perfect , delivery good, PRICE Way Way too high!!”

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Posted 8 months ago

Thank you for the great feedback! We are so glad we could get these for you. See you again soon!

Posted 8 months ago

“Amazing service, fast delivery, great packaging. Thank you so much!”

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Posted 8 months ago

You’re certainly welcome! It was our pleasure serving you. Hope to see you again soon!

Posted 8 months ago

“Some of the items that I get from FoodServiceDirect are a little expensive, but they are items that I can’t find anywhere else. I really appreciate their continued service to support my family.”

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Posted 8 months ago

Thank you for the feedback! We are so glad we could get you the items you need. We really do appreciate your business.

Posted 8 months ago

“Sometime delivery people treat the noses rough and break the frozen contents but they are credited or replaced promptly!”

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Posted 8 months ago

We appreciate the feedback! Thank you for letting us make this right for you. See you again soon!

Posted 8 months ago

“I bought whittings and very pleased with them they were still frozen and packaging was top quality and yes I will order them again”

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Posted 8 months ago

Thank you for the review! We are happy to hear that your order was delivered safely. We can't wait to see you again soon!

Posted 8 months ago

“Very easy to order and ships quickly.”

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Posted 8 months ago

Thank you for the great feedback! We are so glad to hear your experience was a great one. Hope to see you soon :)

Posted 8 months ago

“Great product! Fast shipping, will continue to purchase.”

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Posted 8 months ago

Thank you for the review! We are happy to hear that your order was delivered safely. We can't wait to see you again soon!

Posted 8 months ago

“Delivered on time and the package was still frozen. great job.”

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Posted 8 months ago

Thank you for the review! We are happy to hear that your order was delivered safely. We can't wait to see you again soon!

Posted 8 months ago

“Found the product I needed, price was right the stores do not have this size.”

Helpful Report

Posted 8 months ago

Thank you for the feedback! We are so glad we could get you the items you need. We really do appreciate your business.

Posted 8 months ago

“Fantastic turn around time. Ridiculously fast shipping!”

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Posted 8 months ago

Thank you for the great feedback! We are so glad to hear your experience was a great one. Hope to see you soon :)

Posted 8 months ago

“All 8 packs of your 5 inch buns arrived in perfect shape and the shipping was also quick. I'm very satisfied with FoodServiceDirect.com all the way.”

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Posted 8 months ago

Thanks for the great review! We're happy to hear that your products arrived quickly and in perfect condition. We appreciate your business and hope to serve you again in the future.

Posted 8 months ago

“Fast shipping - quality product . Very pleased .”

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Posted 9 months ago

Thank you for the great feedback! We are so glad to hear your experience was a great one. Hope to see you soon :)

Posted 8 months ago

“Always fast delivery and cheaper than the store!”

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Posted 9 months ago

Thank you for the feedback! We are so glad we are able to help you get something that is hard to find in your area!

Posted 9 months ago

“Website is really user friendly and product is fresh”

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Posted 9 months ago

Thank you for the awesome feedback we appreciate your business. See you again soon!

Posted 9 months ago

“I order 7 case of mini croissants dough, they are perfectly delivered.”

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Posted 9 months ago

Thanks for the great review! We're happy to hear that your products arrived quickly and in perfect condition. We appreciate your business and hope to serve you again in the future.

Posted 9 months ago

“Always receive my order before expected, great service, great products, great prices!”

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Posted 9 months ago

Thank you for the great feedback! We are so glad to hear your experience was a great one. Hope to see you soon :)

Posted 9 months ago

“Everything was good.”

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Posted 9 months ago

Thank you for the awesome feedback we appreciate your business. See you again soon!

Posted 9 months ago

“This is the only place I know to get my Hebrew National Salami at good price and sent to my door.”

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Posted 9 months ago

Thank you for the feedback! We are so glad we are able to get you the items you were looking for. See you soon!

Posted 9 months ago

“Very happy with the service of Food Service Direct. What I order is a specialty item so I wait a few weeks to get it. Still worth it. Thanks for the great service”

Helpful Report

Posted 9 months ago

You’re certainly welcome! We are so glad we could get you the items you need. See you again soon!

Posted 9 months ago

FoodServiceDirect.com is rated 4.4 based on 4,280 reviews