FoodServiceDirect.com Reviews

Name: FoodServiceDirect.com
Address: 2 Eaton St STE 805, Hampton, 2 Eaton St STE 805, Hampton, Hampton
Rating: 4.39

4.4 Rating 4,290 Reviews

84 %

of reviewers recommend FoodServiceDirect.com

Company Reviews

Product Reviews

Metrics

4.4

Based on 4,290 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Could Be Better

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FoodServiceDirect.com 5 star review on 1st October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“good price + product”

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Posted 2 years ago

Thank you for the feedback we appreciate your business!

Posted 2 years ago

“How money times I should write a review. Ok please stop to send me email”

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Posted 2 years ago

“This was my first time ordering from Food Service Direct and they were right on time with my order; will order more items in the future”

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Posted 2 years ago

Thank you for the feedback. We look forward to your continued business!

Posted 2 years ago

“Frozen products arrive frozen. Wonderful company to work with so far.”

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Posted 2 years ago

We appreciate your business and the great feedback!

Posted 2 years ago

“Good service, good price.”

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Posted 2 years ago

We appreciate your business and the great feedback!

Posted 2 years ago

“Received my product quickly, and was packed well that it stayed frozen.”

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Posted 2 years ago

Thank you for the great feedback! We are so happy we could get these to you!

Posted 2 years ago

“The 3in pre-made tart shells were perfect for my dessert! And tasted very good!”

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Posted 2 years ago

Thank you for the great feedback! We are so happy we could get these to you!

Posted 2 years ago

“Shipped frozen. Thank you”

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Posted 2 years ago

You’re certainly welcome! We appreciate your business!

Posted 2 years ago

“Hello again. I responded to this same request about the 04/26-27 time period. I don't know why you are asking again. So I'm repeating my original response below. Please note that NOBODY responded to the confusing comment about "zip codes". THAT would have meant more to me. Thank you again, K.J. ---------------------------------------------------------------------------------- Hello. As always, my purchase arrived in a timely fashion. However, the one issue that does arise (because it IS confusing) was the mating of the proper zip code for the "card billing address" verse the "residential shipping address". THIS is the weirdest thing I've ever run across and YOU are the ONLY company I've dealt with online that has this issue. I hope this eventually gets straightened out! Thank you for time, assistance and fantastic service. K.J.”

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Posted 2 years ago

“Always good delivery time”

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Posted 2 years ago

“Exactly what I was looking for, arrived quickly. Be happy to buy from again.”

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Posted 2 years ago

“It's so easy and convenient to shop online at FoodServiceDirect. Quality products - we especially like the Pollock and Haddock seafood. Reliable shipping too!”

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Posted 2 years ago

“My products arrive quickly and are packaged appropriately .”

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Posted 2 years ago

“great faroe island salmon”

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Posted 2 years ago

“I still have yet to recieve the box if sauguage in a stick I ordered 3 months ago.....”

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Posted 2 years ago

Thank you for the feedback. I do apologize you have not received your order. Please email our customer service team so we can get you a new shipment.

Posted 2 years ago

“Great price on a hard to find SKYLINE hot sauce. Took a bit to ship, but to be expected nowdays.”

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Posted 2 years ago

Thank you for the great feedback! We are glad we could get these for you.

Posted 2 years ago

“Easy to order online, however, the actual product is packaged poorly.”

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Posted 2 years ago

Thank you for the feedback! We appreciate it!

Posted 2 years ago

“love your product. Very helpful staff. Quit delivery Thanks”

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Posted 2 years ago

Thank you for the feedback! We appreciate it!

Posted 2 years ago

“I live on the west coast and my frozen product took 6 days to arrive and was thawed and it’s quality was affected.”

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Posted 2 years ago

We hate to hear there was an issue with your order. It's important to us that frozen orders are just that, FROZEN when delivered. Please shoot us over an email with the delivery details and we will do what we can to make this right for you.

Posted 2 years ago

“So many varieties of food and items to choose from.”

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Posted 2 years ago

Thank you for the feedback. We look forward to your continued business!

Posted 2 years ago

FoodServiceDirect.com is rated 4.4 based on 4,290 reviews