FoodServiceDirect.com Reviews

Name: FoodServiceDirect.com
Address: 2 Eaton St STE 805, Hampton, 2 Eaton St STE 805, Hampton, Hampton
Rating: 4.40

4.4 Rating 4,281 Reviews

84 %

of reviewers recommend FoodServiceDirect.com

Company Reviews

Product Reviews

Metrics

4.4

Based on 4,281 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Could Be Better

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FoodServiceDirect.com 5 star review on 1st October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The Chicago style Gryo meat was delicious and the delivery and packaging were great!”

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Posted 9 months ago

Thank you for the awesome feedback we appreciate your business. See you again soon!

Posted 5 months ago

“I like their variety. I've only had 1 issue with a product I ordered but they tried to correct it.”

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Posted 9 months ago

Thank you for the great feedback! We are glad we could be there for you. See you again soon!

Posted 8 months ago

“FoodService Direct is the shiz-nit! I ordered frozen Bridor croissants, and they arrived hard as a rock. Won't go anywhere else. Thank you!”

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Posted 9 months ago

Thank you for the awesome feedback we appreciate your business. See you again soon!

Posted 8 months ago

“They always have the best prices and quality food!!!”

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Posted 9 months ago

Thank you for the awesome feedback we appreciate your business. See you again soon!

Posted 8 months ago

“We received a good product, on time. Especially noteworthy was the fact that the phone rep who took my order applied a discount I was unaware of! So, the price was right!”

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Posted 9 months ago

Thank you for the great feedback! We are glad we could be there for you. See you again soon!

Posted 9 months ago

“Fast and accurate”

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Posted 9 months ago

Thank you for the awesome feedback we appreciate your business. See you again soon!

Posted 9 months ago

“My delivery came ahead of schedule. So happy to finally have the Italian dressing like Pizza Hut uses for their sandwiches.”

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Posted 9 months ago

Thank you for the great feedback! We are so glad we could get these for you. See you again soon!

Posted 9 months ago

“Delivery was one day ahead of schedule, and email status updates are very nice to keep track of status.”

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Posted 9 months ago

Thank you for the review! We are happy to hear that your order was delivered safely. We can't wait to see you again soon!

Posted 9 months ago

“On time, packing was excellent and delivered with care. I will definitely use them again in the future.”

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Posted 9 months ago

Thanks for the great review! We're happy to hear that your products arrived quickly and in perfect condition. We appreciate your business and hope to serve you again in the future.

Posted 9 months ago

“Great it was just GREAT”

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Posted 9 months ago

Thank you for the great feedback! We are so glad to hear your experience was a great one. Hope to see you soon :)

Posted 9 months ago

“My order came perfectly and was still frozen. I love love food service direct!!”

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Posted 9 months ago

Thank you for the review! We are happy to hear that your order was delivered safely. We can't wait to see you again soon!

Posted 9 months ago

“My order came in a timely manner, the contents were still frozen and it was delivered nicely in a cooler. I’m happy and satisfied with my order!”

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Posted 9 months ago

Thank you for the review! We are happy to hear that your order was delivered safely. We can't wait to see you again soon!

Posted 9 months ago

“I have been trying to find corn nuggets in grocery stores for a few months now and have been unsuccessful. I'm so happy that Food Service Direct was not only able to fulfill my request not I received my shipment so fast. My go to for corn nuggets now!!”

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Posted 9 months ago

Thank you for the feedback! We are so glad we are able to get you the items you were looking for. See you soon!

Posted 9 months ago

“I have been searching 8 months for Goya Chili rellenos in all my local supermarkets in Utah and also back in New York when I visited my home town. Foodservice Direct. Com delivered me a case in less than a week! Excellent packaging and timely delivery. What more can I say but well done!!”

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Posted 10 months ago

Thank you for the feedback! We are so glad we are able to get you the items you were looking for. See you soon!

Posted 9 months ago

“Good job getting what I ordered to my house.”

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Posted 10 months ago

Thank you for the great feedback! We are so glad we could get these for you. See you again soon!

Posted 9 months ago

“I received my creamy Italian dressing within days and it was packed very well. The taste of the dressing is just like the dressing that Pizza Hut use to have. I love it! Thank you Food Service Direct!”

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Posted 10 months ago

Thank you for the review! We're glad your order arrived safely. We hope to serve you again soon!

Posted 9 months ago

“Poor, horrible, charged twice for 1 order, it's been 10 days no delivery yet. Not good.”

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Posted 10 months ago

Thank you for the feedback. For orders containing multiple items, we only charge your card for the items that shipped on that day (plus a portion of shipping costs), and any further charges will only be placed once the other items ship. As a result, you may notice more than one charge from FoodServiceDirect.com on your card, but the total amount will never be more than that on your initial order. If you need anymore clarification on this please feel free to reach out to our customer service team, we would be more than happy to assist,

Posted 8 months ago

“Great product. It took 6 days to get the product, and the price is reasonable.”

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Posted 10 months ago

Thank you for your kind words! We're thrilled to hear that your order arrived safely. We look forward to serving you again soon!

Posted 10 months ago

“Prompt and very well packaged to preserve the quality of a fresh product”

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Posted 10 months ago

Thanks for the great review! We're happy to hear that your products arrived quickly and in perfect condition. We appreciate your business and hope to serve you again in the future.

Posted 10 months ago

“Been looking for this particular cheese for years. Was hesitant to order cheese online, but the experience was great…and happy to have my favorite cheese again! Love Hoffman’s Super Sharp Cheddar!”

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Posted 10 months ago

Thank you for the awesome feedback! We are so glad we are able to get you the items you were looking for. See you soon!

Posted 10 months ago

FoodServiceDirect.com is rated 4.4 based on 4,281 reviews