FoodServiceDirect.com Reviews

Name: FoodServiceDirect.com
Address: 2 Eaton St STE 805, Hampton, 2 Eaton St STE 805, Hampton, Hampton
Rating: 4.39

4.4 Rating 4,290 Reviews

84 %

of reviewers recommend FoodServiceDirect.com

Company Reviews

Product Reviews

Metrics

4.4

Based on 4,290 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Could Be Better

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FoodServiceDirect.com 5 star review on 1st October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast shipping. Product as described. I would use them again!”

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Posted 2 years ago

Thank you for the feedback. We look forward to your continued business!

Posted 2 years ago

“Yes, yes, and yes. After years of looking for the Pizza Hut dressing, we finally found it. Four gallons of PH goodness. Exceptionally happy.”

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Posted 2 years ago

Thank you for the great feedback! We are so happy we could get these to you!

Posted 2 years ago

“I was pleased what I got and I will buy from you again as I make war wonton soup I tried to make wontons and they all fall apart so I’ll just keep buying them from you guys thank you very much I appreciate it”

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Posted 2 years ago

Thank you for the great feedback! We are so happy we could get these to you!

Posted 2 years ago

“This is the best gravy. It can be used just plan but our family loves sausage added to ours. It is delicious!”

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Posted 2 years ago

Thank you for the great feedback! We are so happy we could get these to you!

Posted 2 years ago

“Very good selection..great prices..fast ship....thank you”

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Posted 2 years ago

We are glad to hear your experience has been a great one! Thanks for the feedback!

Posted 2 years ago

“The service was very nice, polite and courteous. I will be placing more orders with your company in the near future.”

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Posted 2 years ago

Thank you for the feedback! Glad to hear you are satisfied with our service!

Posted 2 years ago

“Very, Very pleased”

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Posted 2 years ago

Thanks for the great feedback, we appreciate it!

Posted 2 years ago

“Never received item I ordered on November 9, was told it would be shipped out December 13 still waiting for delivery, needed it before Christmas, poor service, want. My money back!”

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Posted 2 years ago

We hate to hear there was an issue with your order. It's important to us that your order is delivered in a timely manner. Please shoot us over an email with the delivery details and we will do what we can to make this right for you.

Posted 2 years ago

“Food Service Direct was able to deliver a food item to my step daughter that she could not buy locally. She has been undergoing cancer treatment and the flavor of Kombucha they delivered was the one thing that tasted good to her. It was delivered 2 days before Christmas. She was really surprised and thankful.”

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Posted 2 years ago

We are glad to hear your experience has been a great one! Thanks for the feedback!

Posted 2 years ago

“I ordered the tiramisu cups. They were packed very well and arrived when promised. The quality was good and they were delicious. Will be ordering again.”

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Posted 2 years ago

Thank you for the feedback. We look forward to your continued business!

Posted 2 years ago

“Very prompt and fast shipping . Good packaging. I’m overly satisfied!”

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Posted 2 years ago

Thank you for the feedback! Glad to hear you are satisfied with our service!

Posted 2 years ago

“Great meatless product.”

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Posted 2 years ago

Thank you for the great feedback! We are glad we could get these for you.

Posted 2 years ago

“I love this place, Ive told friends and family”

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Posted 2 years ago

Thank you so much for the recommendation!

Posted 2 years ago

“I so appreciate your customer service. You reached out to me to prepare me that part of my order might have been ruined as it was delayed by the shipping company. Your company assured me that you would replace or reimburse me for any damaged items. Thankfully your people packaged my frozen food items so well that they stayed frozen, even during the delay. I felt respected as the customer. Thank you.”

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Posted 2 years ago

Thank you for the feedback! Glad to hear you are satisfied with our service!

Posted 2 years ago

“Quick Services. Love it!”

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Posted 2 years ago

Thank you for the feedback! Glad to hear you are satisfied with our service!

Posted 2 years ago

“When items are in stock they arrive in a timely manner.”

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Posted 2 years ago

We appreciate your business and the great feedback!

Posted 2 years ago

“Was as expected. Great fast service.”

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Posted 2 years ago

Thank you for the feedback! Glad to hear you are satisfied with our service!

Posted 2 years ago

“Our order was received quickly, completely frozen solid. It is first quality and delicious. I definitely recommend this service.”

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Posted 2 years ago

Thank you so much for the recommendation!

Posted 2 years ago

“Thank you for your follow-up and great customer service! Happy New Year.”

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Posted 2 years ago

Thank you for the great feedback! We’re happy to have you as a customer!!!

Posted 2 years ago

“On time, packaged very good. Most of all they were delicious.”

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Posted 2 years ago

Thank you for the feedback we appreciate your business!

Posted 2 years ago

FoodServiceDirect.com is rated 4.4 based on 4,290 reviews