FoodServiceDirect.com Reviews

Name: FoodServiceDirect.com
Address: 2 Eaton St STE 805, Hampton, 2 Eaton St STE 805, Hampton, Hampton
Rating: 4.40

4.4 Rating 4,274 Reviews

84 %

of reviewers recommend FoodServiceDirect.com

Company Reviews

Product Reviews

Metrics

4.4

Based on 4,274 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Could Be Better

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FoodServiceDirect.com 5 star review on 1st October 2024

Anonymous

Anonymous // 01/01/2019

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“My order went very well.”

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Posted 6 months ago

Thank you for the great feedback! We are so glad to hear your experience was a great one. Hope to see you soon :)

Posted 6 months ago

“Excellent, prompt customer service. A product that I ordered was discontinued, and they offered a solution that worked for me. Thorough, clear, communication throughout. Will order from here again.”

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Posted 6 months ago

We appreciate the feedback! Thank you for letting us make this right for you.

Posted 6 months ago

“Easy to order and product comes quickly. That is a concern since our business is closed on the weekend and it would ruin by Monday. I usually order on Monday and receive it on Wednesday. Thankful for the fast delivery!”

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Posted 6 months ago

Thank you for the feedback. If there ever is an issue with your order please feel free to reach out to our customer service team anytime we would be happy to help.

Posted 6 months ago

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Posted 6 months ago

Thank you for the feedback. If there ever is an issue with your order please feel free to reach out to our customer service team anytime we would be happy to help.

Posted 6 months ago

“Easy ordering & On-time delivery”

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Posted 6 months ago

Thanks for the great review! We're happy to hear that your products arrived quickly. Hope to see you again!

Posted 6 months ago

“Quick delivery. Croissants are delicious. Great packaging”

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Posted 6 months ago

Thank you for the review! We are happy to hear that your order was delivered safely. We can't wait to see you again soon!

Posted 6 months ago

“Every time I order I can’t believe how fast my order is filled, shipped and delivered.”

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Posted 6 months ago

Thanks for the great review! We're happy to hear that your products arrived quickly. Hope to see you again!

Posted 6 months ago

“My husband was so upset when he couldn’t find his “flat” eggs anymore. Surprised him today and he is happy!”

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Posted 6 months ago

Thank you for the feedback! We are so happy we are able to get you these items. We really do appreciate your business.

Posted 6 months ago

“Great service, great prices, great products!”

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Posted 6 months ago

Thank you for the awesome feedback we appreciate your business. See you again soon!

Posted 6 months ago

“I only ordered 1 item, but it was delivered much sooner than was promised and was well packaged. I would have no problem ordering from them again.”

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Posted 6 months ago

Thanks for the great review! We're happy to hear that your products arrived quickly and in perfect condition. We appreciate your business and hope to serve you again in the future.

Posted 6 months ago

“My usual source of STōK espresso shots ran out and I found this site when I searched for them. They exceeded my expectations. I was so impressed by how quickly they arrived and were packed very well. This is now officially my new usual source.”

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Posted 7 months ago

We are thrilled to have you as part of the Food service direct family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon!

Posted 6 months ago

“So happy I found this company who delivers my breaded pork fritter all the way to south Florida Packed and still frozen Highly Recommended 👏🏾👏🏾”

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Posted 7 months ago

Thank you for the feedback! We are so glad we could get you the items you need. We really do appreciate your business.

Posted 7 months ago

“My favorite chutney!”

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Posted 7 months ago

Thank you for the great feedback! We are so glad we could get these for you.See you again soon!

Posted 7 months ago

“Very happy with service.”

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Posted 7 months ago

Thank you for the feedback! It was our pleasure serving you. Hope to see you again soon!

Posted 7 months ago

“Ordering was quick and easy. Looking forward to getting your product.”

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Posted 7 months ago

Thank you for the great feedback! We are so glad to hear your experience was a great one. Hope to see you soon :)

Posted 7 months ago

“I never have any issues always come well packed with dry ice receive it on a timely matter no complaints here thank you”

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Posted 7 months ago

Thank you for the great feedback! We are so glad to hear your experience was a great one. Hope to see you soon :)

Posted 7 months ago

“Quick and constant communication. Very pleased with this Co.”

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Posted 7 months ago

Thank you for the great feedback! We are so glad to hear your experience was a great one. Hope to see you soon :)

Posted 7 months ago

“Outstanding”

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Posted 7 months ago

Thank you for the awesome feedback we appreciate your business. See you again soon!

Posted 7 months ago

“Very happy with my order. Very good service.”

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Posted 7 months ago

Thank you for the great feedback! We are so glad to hear your experience was a great one. Hope to see you soon :)

Posted 7 months ago

“I ordered chicken wings & they came quickly & were still frozen when I got them😊😊Thank you”

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Posted 7 months ago

You’re certainly welcome! We are so glad we could get these for you. See you again soon!

Posted 7 months ago

FoodServiceDirect.com is rated 4.4 based on 4,274 reviews