FoodServiceDirect.com Reviews

Name: FoodServiceDirect.com
Address: 2 Eaton St STE 805, Hampton, 2 Eaton St STE 805, Hampton, Hampton
Rating: 4.40

4.4 Rating 4,274 Reviews

84 %

of reviewers recommend FoodServiceDirect.com

Company Reviews

Product Reviews

Metrics

4.4

Based on 4,274 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Could Be Better

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FoodServiceDirect.com 5 star review on 1st October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“10 of 10 customer service topnotch, professional 👌 👏 Product is also quality 👌”

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Posted 1 week ago

“You need to box it better it was opened when I got it. The mail people don’t care they just throw it on your porch.”

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Posted 1 week ago

“Had what I needed. Ordering was simple. Shipping was quick and I had my order asap. Perfect!”

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Posted 1 week ago

“Every order is great,always comes fresh,and always ships on time enjoy shopping with them”

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Posted 1 week ago

“Great price shipping was the best,ice was still frozen it was as advertised great job”

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Posted 1 week ago

“Was sent wrong product. Also, I paid extra for overnight shipping and part of product was delivered 3 days later and the other part 5 days later. Yes, I did factor in time to pull the product per website instruction.”

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Posted 1 week ago

“Very good products and great service.”

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Posted 1 week ago

“Was really disappointed in the fact that it arrived frozen ( Which was expected) But once thawed Bread is hard and has stale taste. So sad.”

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Posted 1 week ago

“Excellent experience of buying frozen tart cherries. They arrived when they were supposed to, were well packed and still frozen, and taste great.”

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Posted 1 week ago

“Excellent customer service!”

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Posted 1 week ago

“Great fast service”

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Posted 1 week ago

“The item arrived quickly, well frozen and exactly what I had expected to receive.”

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Posted 1 week ago

“We ordered a bunch of pickles from food service direct excellent product would highly recommend them Mrs. White’s pickles would order from them anytime again”

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Posted 1 week ago

“Fast delivery and quality is superb!”

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Posted 1 week ago

“frozen items come frozen on dry ice - perfect!”

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Posted 1 week ago

“I get the king Leo crushed peppermint and they deliver so fast!”

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Posted 1 week ago

“It would be nice to have the option to notify someone by email when an item that is out of stock has been restocked. Otherwisem I love your company.”

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Posted 1 week ago

“Great deal fast shipping no issues.”

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Posted 1 week ago

“I am so thankful I found your website to order the instant coconut cream fill. It has been a game changer and a lifesaver because I was using the stuff you cook over the oven and this product is way better thank you again.”

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Posted 1 week ago

“Very similar to McDonald’s fish fillet but slightly diff. I use these as a quick heat up for protein and sandwiches. Easy. Came in packaging hate as really great”

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Posted 1 week ago

FoodServiceDirect.com is rated 4.4 based on 4,274 reviews