FoodServiceDirect.com Reviews

Name: FoodServiceDirect.com
Address: 2 Eaton St STE 805, Hampton, 2 Eaton St STE 805, Hampton, Hampton
Rating: 4.39

4.4 Rating 4,290 Reviews

84 %

of reviewers recommend FoodServiceDirect.com

Company Reviews

Product Reviews

Metrics

4.4

Based on 4,290 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Could Be Better

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FoodServiceDirect.com 5 star review on 1st October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great variety of products available. Prompt shipping and excellent packaging of products. Will definitely order again.”

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Posted 2 years ago

Thank you for the feedback. We look forward to your continued business!

Posted 2 years ago

“Very good fish fillet”

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Posted 2 years ago

Thank you for the feedback! We appreciate it!

Posted 2 years ago

“Excellent product with fast shipping. I'd definitely order again.”

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Posted 2 years ago

Thank you for the feedback. We look forward to your continued business!

Posted 2 years ago

“Item came open, unsafe to eat and still was charged shipping”

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Posted 2 years ago

Thank you for the feedback. I see one of our customer service agents has refunded you your order for the damage. If you have any questions please feel free to reach out to our customer service team anytime.

Posted 2 years ago

“Customer service was rude wouldn't help me on zero shipping as it said on app and shipping for one item is way to much”

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Posted 2 years ago

“Good, quick service”

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Posted 2 years ago

Thank you for the great feedback! We are glad we could be there for you.

Posted 2 years ago

“Fast service has things I can't get at the store it's a shame things go out of stock”

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Posted 2 years ago

Thank you for the great feedback! We are so happy we could get these to you!

Posted 2 years ago

“Love the mashed potatoes”

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Posted 2 years ago

Thank you for the great feedback! We are so happy we could get these to you!

Posted 2 years ago

“Exactly what my restaurant needed. SO happy to find this product. Shipping took a bit longer than I liked, but the case of lids only kept me from having to throw away 4 cases of takeout bottoms”

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Posted 2 years ago

Thank you for the order! We appreciate your business!

Posted 2 years ago

“They had what I was looking for at a reasonable price, and my order arrived quickly. I will be ordering again.”

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Posted 2 years ago

Thank you for the feedback. We look forward to your continued business!

Posted 2 years ago

“These were great tasting. I plan on ordering again soon.”

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Posted 2 years ago

Thank you for the feedback. We look forward to your continued business!

Posted 2 years ago

“Great selection of products. Easy to order. Fast delivery!”

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Posted 2 years ago

Thank you for the feedback we appreciate your business!

Posted 2 years ago

“Fantastic customer service! Somehow there was a duplication of the order and they caught it and checked in with me instead of just processing it! Great catch!”

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Posted 2 years ago

Thank you for your feedback. We are happy that we could resolve this issue for you.

Posted 2 years ago

“Order shipped promply was properly iced and received in good condition.”

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Posted 2 years ago

Thank you for the feedback we appreciate your business!

Posted 2 years ago

“My 2nd order...quite pleased.”

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Posted 2 years ago

Thank you for the feedback. We look forward to your continued business!

Posted 2 years ago

“They had exactly what I needed for a competitive price and free delivery.”

Helpful Report

Posted 2 years ago

Thank you for the great feedback! We are so happy we could get these to you!

Posted 2 years ago

“Happy with products ordered, even with a lost shipment. Resent without any questions! Thankyou”

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Posted 2 years ago

Thank you for your feedback. We are happy that we could resolve this issue for you.

Posted 2 years ago

“We were pleased with the product we ordered and the fast service/delivery!”

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Posted 2 years ago

Thank you for the feedback! Glad to hear you are satisfied with our service!

Posted 2 years ago

“its very expensive!”

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Posted 2 years ago

Thank you for taking the time to leave us a review! We work really hard to keep shipping costs low and will take a look at this product to make sure the shipping costs are correct. Shipping costs are calculated on a few things, but mostly the weight of the item and packing supplies. Our prices on temperature sensitive items also factor in the price of extra packaging for the items.

Posted 2 years ago

“Easy ordering process. Fast service and product was packed perfectly and arrived in outstanding condition.”

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Posted 2 years ago

FoodServiceDirect.com is rated 4.4 based on 4,290 reviews