FoodServiceDirect.com Reviews

Name: FoodServiceDirect.com
Address: 2 Eaton St STE 805, Hampton, 2 Eaton St STE 805, Hampton, Hampton
Rating: 4.40

4.4 Rating 4,274 Reviews

84 %

of reviewers recommend FoodServiceDirect.com

Company Reviews

Product Reviews

Metrics

4.4

Based on 4,274 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Could Be Better

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FoodServiceDirect.com 5 star review on 1st October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Service and products were good. The price was to high to make a profit for my shop.”

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Posted 1 week ago

“Great service!! Their apple high pie is the bomb!!”

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Posted 1 week ago

“Food service direct has been great”

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Posted 1 week ago

“service was super”

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Posted 1 week ago

“My order was delivered quickly.”

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Posted 1 week ago

“Product is great my wife had one of the orange sherbets in the hospital. Ordered as soon s she got home. Product is always outstanding. Delivery was fast properly package. Will continue to order goin forward.”

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Posted 1 week ago

“Shop around and then come here. Best bulk pricing to be found and the products are pretty darn good as well.”

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Posted 1 week ago

“Easy to order and order came within a reasonable time. I would definately recommend them.”

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Posted 3 weeks ago

Thank you for your kind words! We are thrilled to hear that your order arrived safely. We look forward to serving you again soon!

Posted 3 weeks ago

“I sent the stuff back and I never was credited. WHY!?”

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Posted 4 weeks ago

Thank you for your feedback. We must wait for our warehouse to receive, inspect, and add your returned items back to inventory before processing a credit. We appreciate your patience and want to let you know that a member of our team has reached out to you regarding your refund!

Posted 4 weeks ago

“Easy orders...arrived on time with GREAT packaging.”

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Posted 1 month ago

Thank you for your kind words! We are thrilled to hear that your order arrived in great condition. We look forward to serving you again soon!

Posted 1 month ago

“Best gluten free buns, and we've tried a lot. We're so happy we found them.”

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Posted 1 month ago

Thank you for the feedback! We are happy that we were able to get you the items you were looking for, and hope to see you again soon.

Posted 1 month ago

“Perfect! Thank you!”

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Posted 1 month ago

You are very welcome and thank you for your review! It was a pleasure serving you, and we hope to see you again soon.

Posted 1 month ago

“Excellent taste and customer service stays on top of order. Fast delivery!! Kudos!!”

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Posted 1 month ago

Thank you for the awesome feedback, we appreciate your business. We hope to see you on foodservicedirect.com again soon!

Posted 1 month ago

“Price for the item was good, shipping was high.”

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Posted 1 month ago

Thank you for the awesome feedback we appreciate your business. See you again soon!

Posted 1 month ago

“Little bit pricy, but as I can’t find LeGout Pepper Relish anywhere else, worth it to me. This is a great tasting addition to any sandwich. Thank You Food ServiceDirect. Quick shipping and easy to use website. Will definitely shop again”

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Posted 1 month ago

Thank you for the feedback! Glad to hear you are satisfied with our service. We are working hard to reduce prices across our webite.

Posted 1 month ago

“Always receive excellent service.”

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Posted 1 month ago

Thank you for the amazing feedback! We are so glad to hear your experience was a great one. Hope to see you again soon!

Posted 3 weeks ago

“Extremely fast shipping and great prices.”

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Posted 1 month ago

Thank you for your review! We are delighted to hear you are happy with our products and service. We hope to see you on foodservicedirect.com again soon!

Posted 3 weeks ago

“Experienced your product when my wife was in heart hospital. Tried to find it retail. Not offered locally. Was so impressed I ordered a case directly from you. Awesome product. Better than any other similar products from other companies.”

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Posted 1 month ago

Thank you so much for your kind words! We're thrilled to hear that our product made such a positive impression during a challenging time. We look forward to serving you again in the future!

Posted 3 weeks ago

“Received order quickly, within a few days. apparently a box had slightly leaked as a few cartons were frozen together.”

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Posted 1 month ago

Thank you for your kind words! We are thrilled to hear that your order arrived on time. Please contact our customer service team at 855-705-0755 for any order issues. We look forward to serving you again soon!

Posted 3 weeks ago

FoodServiceDirect.com is rated 4.4 based on 4,274 reviews