FoodServiceDirect.com Reviews

Name: FoodServiceDirect.com
Address: 2 Eaton St STE 805, Hampton, 2 Eaton St STE 805, Hampton, Hampton
Rating: 4.39

4.4 Rating 4,290 Reviews

84 %

of reviewers recommend FoodServiceDirect.com

Company Reviews

Product Reviews

Metrics

4.4

Based on 4,290 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Could Be Better

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FoodServiceDirect.com 5 star review on 1st October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great selection of products and fast delivery.”

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Posted 2 years ago

We appreciate your business and the great feedback!

Posted 2 years ago

“Great service. Product arrived on time in mint condition.”

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Posted 2 years ago

Thank you for the great feedback! We are glad we could get these for you.

Posted 2 years ago

“Excellent food, excellent service !!”

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Posted 2 years ago

Thanks for the great feedback!

Posted 2 years ago

“Never received the items ordered.”

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Posted 2 years ago

“Excellent product! Delivery is well packed and cones fast ans frozen.”

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Posted 2 years ago

Thank you for the feedback we appreciate your business!

Posted 2 years ago

“The care and convenience is awesome”

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Posted 2 years ago

Thank you for the order! We appreciate your business!

Posted 2 years ago

“I was a little upset with the time it took to mail out .Plus needed more frozen ice on it , It came to me with no ice on it.”

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Posted 2 years ago

“Awesome from ordering product and shipping charges to delivery including packaging. I have been having trouble finding Tazo Classic Chai Latte concentrate both in quantity and price so was so pleased with your company that I just placed another order.”

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Posted 2 years ago

Thank you for the great feedback! We are glad we could get these for you.

Posted 2 years ago

“Price of product and shipping is too high”

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Posted 2 years ago

“Great service”

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Posted 2 years ago

Thank you for the order! We appreciate your business!

Posted 2 years ago

“When I can't find what I am looking for in the store, Food Service Direct more than likely will have it. The delivery is also very fast which I love.”

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Posted 2 years ago

Thank you for the feedback! We are so glad we are able to help you get something that is hard to find in your area!

Posted 2 years ago

“Excellent Service. The product arrived before I expected.”

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Posted 2 years ago

Thanks for the great feedback, we appreciate it!

Posted 2 years ago

“Right Product, Right Price, Great Delivery”

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Posted 2 years ago

Thank you for the feedback we appreciate your business!

Posted 2 years ago

“I got the gluten free pie shells. Very good , did not disappoint at all.”

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Posted 2 years ago

Thank you for the order! We appreciate your business!

Posted 2 years ago

“Delivery time was ok. Some Pie shells on bottom layer was broken on both orders. Over all a great product.”

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Posted 2 years ago

We hate to hear there was an issue with your order. It's important to us that your order is in great condition when delivered. Please shoot us over an email with the delivery details and we will do what we can to make this right for you.

Posted 2 years ago

“I could not find a certain product on store shelves anymore- foodservicedirect had it. Ordering was easy and my product was shipped in a cooler- it arrived quickly in perfect condition. Will order from foodservicedirect in future!”

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Posted 2 years ago

Thank you for the feedback! We are so glad we are able to help you get something that is hard to find in your area!

Posted 2 years ago

“Product was fresh,shipped quickly and communications were good. I’ll buy again.”

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Posted 2 years ago

Thank you for the feedback! Glad to hear you are satisfied with our service!

Posted 2 years ago

“Wonderful product and service. Can’t say more enough. Will use FSD again.”

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Posted 2 years ago

Thank you for the feedback. We look forward to your continued business!

Posted 2 years ago

“Simply frozen peaches are great”

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Posted 2 years ago

Thank you for the feedback we appreciate your business!

Posted 2 years ago

“I found the kayro syrup here where no one else has it. Very satisfied, got it as I was told it would arrive. I prefer USPS because many times I don't get things when stated but this time it was fine. FoodServiceDirect is a very good company to do business with!”

Helpful Report

Posted 2 years ago

Thank you for the feedback! We are so glad we are able to help you get something that is hard to find in your area!

Posted 2 years ago

FoodServiceDirect.com is rated 4.4 based on 4,290 reviews