FoodServiceDirect.com Reviews

Name: FoodServiceDirect.com
Address: 2 Eaton St STE 805, Hampton, 2 Eaton St STE 805, Hampton, Hampton
Rating: 4.39

4.4 Rating 4,290 Reviews

84 %

of reviewers recommend FoodServiceDirect.com

Company Reviews

Product Reviews

Metrics

4.4

Based on 4,290 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Could Be Better

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FoodServiceDirect.com 5 star review on 1st October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered the “Lawry’s Sloppy Joe Seasoning Mix” that is no longer available in the grocery store. Great price and fast service, and was so happy I was able to find this fabulous Sloppy Joe Mix that I have used for years. Very easy to calculate what you need for breaking down the number of servings.”

FoodServiceDirect.com 5 star review on 6th August 2022

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Posted 2 years ago

Thank you for the feedback! We are so glad we are able to help you get something that is hard to find in your area!

Posted 2 years ago

“I have been buying from them for a few years , autistic son , i buy certain things in bulk. Always fast shipping”

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Posted 2 years ago

Thank you for the feedback! We are so glad we could get you the items you need.

Posted 2 years ago

“Great job, keep up the good work!”

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Posted 2 years ago

Thank you for the great feedback! We are so glad to hear your experience was a great one. Hope to see you soon :)

Posted 2 years ago

“I love the fact that I was able to purchase Duke's Creamy Caesar Dressing. I only wish it was available in other containers than the individual packets or a gallon jug of it. This is by far our all-time favorite salad dressing.”

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Posted 2 years ago

Thank you for the great feedback! We are glad we could get these to you.

Posted 2 years ago

“I have nothing but good things to say about Food Service Direct!”

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Posted 2 years ago

Thank you for the feedback! We are thrilled to have you as part of the Food service direct family!

Posted 2 years ago

“I finally found someone who carries Heinz Apple Cider Vinegar with the Mother unfiltered. While they did respond to any questions I had, it took about a month to get the product. I will still deal with them as long as they carry this product. If they had shipped it sooner it's an easy 5/5”

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Posted 2 years ago

Thank you for the great feedback! We are glad we could get these to you.

Posted 2 years ago

“Product arrived past best by date. Emailed them and sent pics. They refunded me. But item has since been out of stock. On notify list.”

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Posted 2 years ago

We apreciate the feedback! Thank you for letting us make this right for you.

Posted 2 years ago

“Have made several purchases from Food service Direct. Always Great service and products arrived in perfect condition. Highly recommend for great product and prices.”

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Posted 2 years ago

Thank you so much for the recommendation! We appreciate your business

Posted 2 years ago

“Easy to order and estimated delivery spot on. Product just as described. Will order again.”

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Posted 2 years ago

Thank you for the great feedback! We are so happy we could get these to you!

Posted 2 years ago

“Customer service responds in a timely manner and graciously replaces broken bottles when shipped without the appropriate packing material.”

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Posted 2 years ago

Thank you for the feedback! We are so glad we could get you the items you need.

Posted 2 years ago

“Food Service Direct makes ordering my Golden Blintzes so convenient. They come in dry ice & they are always frozen”

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Posted 2 years ago

Thank you for the great feedback! We are glad we could be there for you.

Posted 2 years ago

“I was very happy to find RIce Dram Unsweetened milk on your website, as it's non-existent in stores in my area. Shipping was very quick and the product arrived in excellent condition. Thanks! I hope I'll find this product here, when it's time to reorder.”

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Posted 2 years ago

Thank you for the feedback! We are so glad we are able to help you get something that is hard to find in your area!

Posted 2 years ago

“Quick delivery, great product, exactly what I wanted!”

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Posted 2 years ago

Thank you for the great feedback! We are glad we could get these for you.

Posted 2 years ago

“Very good”

FoodServiceDirect.com 5 star review on 6th July 2022

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Posted 2 years ago

Thank you for the great feedback! We are glad we could be there for you.

Posted 2 years ago

“Great customer service with effective communication and response times, and fast shipping. 100% satisfied!”

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Posted 2 years ago

Thank you for the feedback! Glad to hear you are satisfied with our service! Hope to see you soon!

Posted 2 years ago

“Churros were all broken in half and came all wet and soggy.:(”

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Posted 2 years ago

We hate to hear there was an issue with your order. It's important to us that your order is in great condition when delivered. Please shoot us over an email with the delivery details and we will do what we can to make this right for you.

Posted 2 years ago

“The product I received were very delicious”

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Posted 2 years ago

We appreciate your business and the great feedback!

Posted 2 years ago

“They carry products that are difficult to find otherwise, and they have good shipping times.”

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Posted 2 years ago

Thank you for the feedback! We are so glad we are able to help you get something that is hard to find in your area!

Posted 2 years ago

“Ghgthfrhhr Hyatt vryg”

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Posted 2 years ago

“Arrived as expected!”

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Posted 2 years ago

Thank you for the great feedback! We are glad we could get these for you.

Posted 2 years ago

FoodServiceDirect.com is rated 4.4 based on 4,290 reviews