FoodServiceDirect.com Reviews

Name: FoodServiceDirect.com
Address: 2 Eaton St STE 805, Hampton, 2 Eaton St STE 805, Hampton, Hampton
Rating: 4.40

4.4 Rating 4,281 Reviews

84 %

of reviewers recommend FoodServiceDirect.com

Company Reviews

Product Reviews

Metrics

4.4

Based on 4,281 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Could Be Better

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FoodServiceDirect.com 5 star review on 1st October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered Otis Spunkmeyer Muffins because they are not available in my area. They arrived quickly and well packaged, in great condition. I would order again from Food Service Direct. My only disappointment is the styrofaom packaging :( The size was overkill for my order. I WISH that FSD would find an alternative packaging material, it is hurting the environment to produce plastics/styrofoam :/”

Helpful Report

Posted 9 months ago

Hello, Thank you for the review. We appreciate your commitment to eco-friendliness. Our packaging is designed to be biodegradable and recyclable.. If you have specific questions or would like assistance finding a recycling facility near you, our customer service team would be more than happy to help

Posted 9 months ago

“Good fast service”

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Posted 9 months ago

Thank you for the feedback. It was our pleasure serving you. Hope to see you again soon!

Posted 9 months ago

“Could not find any Otis Spunkmeyer sugar cookies locally…FSD delivered them to my door…in perfect condition…just what I ordered…nothing better than that!!!👏🏾👏🏾👏🏾👏🏾👏🏾👊🏾”

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Posted 9 months ago

Thank you for the feedback! We are so glad we are able to help you get something that is hard to find in your area!

Posted 9 months ago

“Unablle to locate locally the 3-inch tart shells I've used for years for pecan tarts, I located FSD on-line and ordered a case of shells (72-count). They arrived quickly and well-packed - not a single shell was broken. I was intially concerned that they were pre-baked, as I am accustomed to frozen, unbaked shells. However, with only a minor time & temperature adjustment, my tarts baked beautifully. Finally, buying in bulk from FSD was both convenient and a substantial cost savings. I expect to order again next holiday time. Thank you for a fine product.”

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Posted 9 months ago

Thank you for the feedback! We are so glad we could get you the items you need. We really do appreciate your business.

Posted 9 months ago

“Service was exemplary”

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Posted 9 months ago

Thank you for the great feedback! We are so glad to hear your experience was a great one. Hope to see you soon :)

Posted 9 months ago

“Good product. Great prices. Quick delivery.”

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Posted 9 months ago

Thank you for the awesome feedback we appreciate your business. See you again soon!

Posted 9 months ago

“Can’t buy these anywhere else and it was very easy!”

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Posted 9 months ago

“The product was a little different than the one I’m replacing. However, to the eye it looks the same. I’m using it on my gas fireplace which wasn’t what the knob was designed for. I took a chance when I purchased it.”

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Posted 9 months ago

Thank you for the awesome feedback we appreciate your business. See you again soon!

Posted 9 months ago

“Reasonably priced and quick to deliver”

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Posted 9 months ago

Thank you for the awesome feedback we appreciate your business. See you again soon!

Posted 9 months ago

“Our order of Hope's Royale cookies was filled promptly and arrived as promised. Cookies were great, we opted for the 4 oz size (80 count). Direction were on the side of the box.”

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Posted 9 months ago

Thank you for the great feedback! We are so glad to hear your experience was a great one. Hope to see you soon :)

Posted 9 months ago

“Food service direct robb’s people! They are NOT wholesalers like they say they are! They sold me (6)-1.4 oz (small) cups of noosa salted caramel yogurts for $35+ dollars plus shipping & handling which came to almost $50! I turned around and found & purchased it at a market for a total of $9.00 retail for 6! Food service direct will never get my business again and I will tell everyone about them that they took my money and they have outrageous & unfair prices!”

Helpful Report

Posted 9 months ago

We sincerely apologize. While we strive to be as competitive as possible our prices are not always as low as grocery stores. Prices on temperature-sensitive items also factor in the price of extra packaging for the items. We have a wide variety of products to fit all budgets. Please feel free to reach out to our customer service team, we would be more than happy to help you find something within your budget.

Posted 9 months ago

“great fast service of most Products ! been using for years ! see a NEW ice CHARGE !”

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Posted 9 months ago

Thank you for the feedback. If you have any questions about your order please feel free to reach out to our customer service team. We would be more than happy to assist you!

Posted 9 months ago

“I found exactly what I wanted with Food Service Direct.com! It made me very happy. It only took a couple days to receive my order. I'll order from them again.”

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Posted 9 months ago

Thank you for the feedback! We are so glad we are able to get you the items you were looking for. See you soon!

Posted 9 months ago

“Great service, fast shipment.”

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Posted 9 months ago

Thank you for the feedback. It was our pleasure serving you. Hope to see you again soon!

Posted 9 months ago

“Great communication with seller. Product came from factory, besides the wait, everything was great.”

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Posted 9 months ago

Thank you for the feedback. We really do appreciate your business. See you again soon!

Posted 9 months ago

“I really enjoy the Sweet Earth Mindful chicken, plant based. It came in a big cooler with freezer packs. I was totally impressed”

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Posted 9 months ago

Thank you so much for the kind words! We really do appreciate your business. See you again soon.

Posted 9 months ago

“My delivery was well packed and its delivery date right on time. Will get more from them shortly.”

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Posted 9 months ago

Thank you for the review! We're glad your order arrived safely. We hope to serve you again soon!

Posted 9 months ago

“We like the products just shipping cost is prices”

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Posted 9 months ago

Thank you for the feedback! We are so glad we could get you the items you need. We really do appreciate your business.

Posted 9 months ago

“I like the company have bought multiple times. All the details like shipping are fast etc. Unfortunately I find that the prices are lower in my normal supermarket for many things. So I will still use them I just can't presume the cheapest.”

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Posted 9 months ago

“I love that you have the old Pizza Hut Creamy Italian dressing. Thank you”

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Posted 9 months ago

Thank you for the great feedback! We are so glad we could get these for you. See you again soon!

Posted 9 months ago

FoodServiceDirect.com is rated 4.4 based on 4,281 reviews