Footasylum Reviews

“ They said that the other 3 were out for delivery and they will try to stop them and would get back to me. ”

“ States as being in stock when it's not. Takes money, gives delivery date. Not delivered, turns out they just cancelled with no email, no text, no call as no stock. No notice at all. No customer service as chat service broken. Use their WhatsApp chat but it's automated only, no one there just states they will get back to you in 24 hrs. Mess of a company. Going to have to charge back my credit card. ”

“ Id give 0 stars if it would let me do that to leave a review! Chased for 4 days for a delivery only to be told that they have lost the parcel, cant redeliver it because they're out of stock .. probably didn't have any anyway... now got to wait till after xmas for my money back as its 10 working days ! Shocking service ”

“ Poor service from the start ordered Air Jordan standard delivery 3 days later said parcel was out for delivery this continued for another 3 days the a note saying I had refused the delivery and was returned to sender. ”

“ My delivery had been opened & purchases replaced with another companies item, clearly the delivery driver from Hermes, when I contacted Footasylum (0nly contacted by Chat, no phone number or email, how bad is that) they did not want to know and would not entertain any investigation or refund, lost £150.00 what a shambles of a company you be ashamed how you treat your customers ”

“ DO NOT USE THIS COMPANY!!!!!!!! Customer service is non existent!! Ordered tracksuit and trainers for our sons Xmas present, paying for next day delivery to ensure they arrived in plenty of time for Xmas. ”

“ Delivery is supposed to be 2-4 days. ”

“ payment was taken for order on the 06/12/21 still no email or delivery . ”

“ I ordered some trainers for my partners birthday next day delivery, they turned up next day fast which was brilliant cant fault there delivery in the slightest. ”

“ Absolute joke paid £300 for 3 items received one item and they say there is nothing they can do so now i have to escalate it further because they dispute the fact that i only received 1 part of my order when the parcel arrived fully sealed so either they never packed it or someone has burst it open took my 2 items out and graciously spent the time to reseal it which i don’t see happening absolute disgrace basically just robbed me of near enough £200 stay clear going on the 11th day foot asylum claim to have sent all three items refuses to acknowledge that only the trainers showed up absolute disgrace of a company. Never pay for Sunday Delivery not worth the Monday still turned up late so aswell as being late half my order was missing ”