Footasylum Reviews

“ Since then I have been backwards and forwards with Footasylum trying to get a refund! No contact number, the chat portal is absolutely useless. ”

“ Do not but from here as you will not get a refund if you return anything. I returned a hood and a tshirt they refunded the T-shirt witch was £20 but not the hoody that was £60. Have not responded to any of my emails about the issue. ”

“ AVOID! NO REFUND! THIEVES Absolutely appalling service. ”

“ Totally shocking service in regards to a faulty item that they refuse to replace or refund. ”

“ My delivery had been opened & purchases replaced with another companies item, clearly the delivery driver from Hermes, when I contacted Footasylum (0nly contacted by Chat, no phone number or email, how bad is that) they did not want to know and would not entertain any investigation or refund, lost £150.00 what a shambles of a company you be ashamed how you treat your customers ”

“ I was assured me order would be amended when I requested to cancel it however this was not the case and now I’ve to wait even longer for a refund and have to pay to return the item which apparently I will be refunded for however based on previous correspondence I won’t hold my breath won’t be ordering again ”

“ Do NOT order from these clowns. Zero customer service. I've been waiting for a refund for 2 months. Order from JD sports, footlocker, or Nike.com etc instead. ”

“ Keep an eye on our website though and social media for new drops and info on when items are back in stock! A refund is processed automatically and will show back in your account within 10 days from your original order date. ”

“ AVOID - Customer service none existent. Online chat bot waste of time. WhatsApp customer service response more emojis than useful/meaningful info. Wrong item received, returned over 3 weeks ago, still waiting for a refund. ”

“ I’ve asked for a refund as it’s getting very late to get this gift delivered, but no response. ”