For Small Hands Reviews

Name: For Small Hands
Address: 11 West 9th St, ,, Santa Rosa, CA
Rating: 4.77

4.8 Rating 417 Reviews

95 %

of reviewers recommend For Small Hands

4.8

Based on 417 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About For Small Hands:

A Resource for Families
Delight young children with real tools that let them handle real tasks "all by myself!" Our hard-to-find, child-size items allow them to pour their own juice or rake leaves by your side, purposeful "work" that supports self-confidence and independence. From a pitcher to fit small hands to open-ended games, toys, and crafts that call on spatial, motor, or problem-solving skills, we make sure every item provides an enriching opportunity.

Visit Website

Phone:

888-274-4003

Email:

info@forsmallhands.com

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For Small Hands 5 star review on 4th January 2024

Anonymous

For Small Hands 5 star review on 3rd November 2023

Linda Lavery

For Small Hands 5 star review on 14th October 2023

Wallace

For Small Hands 5 star review on 7th January 2023

Elizabeth M Burlingame

Anonymous

Anonymous // 01/01/2019

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“As usual everything from small hands is exactly what I’m looking for.”

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Posted 2 years ago

“Easy to order from web site. I would have given a 5 but I think the time between ordering and delivery was a bit too long.”

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Posted 2 years ago

Dear Rhonda, I'm so glad that you had a good experience ordering and that you liked the products. I'm very sorry that you feel it took too long for delivery. I see that we shipped your order the very next day after receiving it (received on 5th., shipped on 6th., delivered on 11th.). Unfortunately, we do not have any control over transit time; regular ground service can take up to five business days (depending on your location). We apologize if there was any misunderstanding. Thank you for your feedback. Kristine Horrace Merchandising Manager

Posted 2 years ago

“Shopping experience was easy to do and complete. Lovely selection of thoughtful products, some that are unavailable elsewhere. It took twice as long between ordering and shipping as quoted, so it’d be great to either meet the estimated timeline or change the timeline published to customers to prevent disappointment.”

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Posted 2 years ago

Dear Laura, Thank you for your kind works about our line and your shopping experience. I'm very sorry if there was a misunderstanding about our processing/shipping time. Our website states: "Processing & delivery time depend on time of year, ship-to location and shipping method. Generally, we ship your order within one week of receipt." Your order was placed after closing on the 9th. and was received in our office on the 10th. It was shipped out on the 15th. (less than a week after receipt). Delivery time is additional. While we strive to get orders out as quickly as possible, we usually adhear to this guideline. If you received different information please contact me directly at product@montessoriservices.com and I will do my best to make sure it gets updated. You are absolutely correct that we should either meet (or exceed) the estimated timeline. We value your business and we do not want you to be disappointed. Sincerely, Kristine Horrace, Merchandising Manager

Posted 2 years ago

“Our books arrived in time and in perfect condition. Would recommend!”

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Posted 2 years ago

“Quick shipping.”

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Posted 2 years ago

“The online information was a true representation of the products I ordered. I was pleased with the Scholastic dictionary and the idea books of things to do with young children that I ordered. My order was processed quickly and I received everything in a timely fashion with clear instructions about what to do if I was dis-satisfied with anything or wanted to make a return.”

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Posted 2 years ago

“I continue to order from you again and again as all your products are top quality and promote independence in my daughter. We’ve bought so made great tools for both inside and outside.”

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Posted 2 years ago

“Both of my orders came on time and in good shape.”

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Posted 2 years ago

“When I called and asked to order they just referred me to the site to another site. There was no place to enter my grandsons name only the school. I wanted to make sure he got credit for my order. I would have appreciated a little help instead of being pushed off.”

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Posted 2 years ago

Dear Gail, I'm so sorry that you felt like you were not given good service. Your order shows that it was placed online through our eCatalog. We are a very small company and when all of our phone lines are busy an offsite call center answers our calls. I believe this is what might have happened. While they should have been able to assist you, I apologize if it felt like you were being pushed off. All of our customers are important to us. Please note that the "For Small Hands" School Credit Promotion ends on Dec. 31. Your order was placed in January and therefore did not qualify for credit. We run this promotion every year from Sept. 1 through Dec. 31. If you order during this time period we will happily credit your grandson's school. Thank you for your feedback. Sincerely, Kristine Horrace Merchandsing Manager

Posted 2 years ago

“Great company with great products!”

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Posted 2 years ago

“Excellent, just as described!”

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Posted 2 years ago

“I've continued to order from FSH eventhough my son is now grown. My nieces and nephews all enjoy and marvel at their gifts from FSH - a nice distraction and respite from the electronics that constantly bombard their young minds.”

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Posted 2 years ago

“We ordered at Christmas time which is often difficult via shipping and back orders. Our order came through as did the back order. We were pleased and will order again. The beeswax birthday candles were a big success. Both boys 8 and 11 rolled the candles for their brother’s birthday and seemed pleased. Many thanks.”

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Posted 2 years ago

“I'm so happy with my order.”

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Posted 2 years ago

“I love For Small Hands products for the children at my school. The independence and the pride they feel by being able to do “big” jobs is priceless. Unfortunately, I ordered online as a guest and never did receive a receipt for the purchase and have not been reimbursed by my school. I need an easier way for teachers, with their crazy busy schedules to be able to have one less thing to worry about.”

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Posted 2 years ago

“You never sent me the product. I never received it. I've tried to contact you and nobody has reached out. It said it was delivered but that was not correct. I was able to contact the business and Alison reached out. Another coin purse was sent and I have received it. Great customer service.”

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Posted 2 years ago

Dear Dave, I'm so sorry that you didn't receive your item. Our records show it was indeed shipped and I have a confirmation that it was delivered. I have notified Customer Service about this issue. They will be in touch with you to confirm the delivery address for the replacement. We are sorry for any inconvenience. Sincerely, Kristine Horrace, Merchandising Manager

Posted 2 years ago

“Great. Quick. High quality. Educational. Fun.”

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Posted 2 years ago

“Very good customer service. Had problem with one item and one call to customer service and 5e problem was resolved. I will consider ordering again from this company because of their good customer service”

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Posted 2 years ago

“Good selection, good service”

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Posted 2 years ago

“I still have not received two items in my order and it’s been over 2 months! What has happened?”

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Posted 2 years ago

Dear Kiera, We are so sorry that the last two items on your order have been delayed much longer than we anticipated. We expected the shipment of your items to come in in January as indicated at the time you placed your order. However, we are still awaiting shipment. We certainly understand how frustrating this can be and we are sorry. While we did send an email early on explaining the delay, we certainly could have done a better job of keeping you informed about the status. You are welcome to cancel the backorders if you wish. Again, I apologize for the inconvenience. Please let me know if I can offer any assistance. Kristine Horrace, Merchandising Manager

Posted 2 years ago

For Small Hands is rated 4.8 based on 417 reviews