For Small Hands Reviews

Name: For Small Hands
Address: 11 West 9th St, ,, Santa Rosa, CA
Rating: 4.77

4.8 Rating 451 Reviews

95 %

of reviewers recommend For Small Hands

4.8

Based on 451 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About For Small Hands:

A Resource for Families
Delight young children with real tools that let them handle real tasks "all by myself!" Our hard-to-find, child-size items allow them to pour their own juice or rake leaves by your side, purposeful "work" that supports self-confidence and independence. From a pitcher to fit small hands to open-ended games, toys, and crafts that call on spatial, motor, or problem-solving skills, we make sure every item provides an enriching opportunity.

Visit Website

Phone:

888-274-4003

Email:

info@forsmallhands.com

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For Small Hands 5 star review on 30th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I continue to order from you again and again as all your products are top quality and promote independence in my daughter. We’ve bought so made great tools for both inside and outside.”

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Posted 2 years ago

“Both of my orders came on time and in good shape.”

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Posted 2 years ago

“When I called and asked to order they just referred me to the site to another site. There was no place to enter my grandsons name only the school. I wanted to make sure he got credit for my order. I would have appreciated a little help instead of being pushed off.”

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Posted 2 years ago

Dear Gail, I'm so sorry that you felt like you were not given good service. Your order shows that it was placed online through our eCatalog. We are a very small company and when all of our phone lines are busy an offsite call center answers our calls. I believe this is what might have happened. While they should have been able to assist you, I apologize if it felt like you were being pushed off. All of our customers are important to us. Please note that the "For Small Hands" School Credit Promotion ends on Dec. 31. Your order was placed in January and therefore did not qualify for credit. We run this promotion every year from Sept. 1 through Dec. 31. If you order during this time period we will happily credit your grandson's school. Thank you for your feedback. Sincerely, Kristine Horrace Merchandsing Manager

Posted 2 years ago

“Great company with great products!”

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Posted 2 years ago

“Excellent, just as described!”

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Posted 2 years ago

“I've continued to order from FSH eventhough my son is now grown. My nieces and nephews all enjoy and marvel at their gifts from FSH - a nice distraction and respite from the electronics that constantly bombard their young minds.”

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Posted 2 years ago

“We ordered at Christmas time which is often difficult via shipping and back orders. Our order came through as did the back order. We were pleased and will order again. The beeswax birthday candles were a big success. Both boys 8 and 11 rolled the candles for their brother’s birthday and seemed pleased. Many thanks.”

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Posted 2 years ago

“I'm so happy with my order.”

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Posted 2 years ago

“I love For Small Hands products for the children at my school. The independence and the pride they feel by being able to do “big” jobs is priceless. Unfortunately, I ordered online as a guest and never did receive a receipt for the purchase and have not been reimbursed by my school. I need an easier way for teachers, with their crazy busy schedules to be able to have one less thing to worry about.”

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Posted 2 years ago

“You never sent me the product. I never received it. I've tried to contact you and nobody has reached out. It said it was delivered but that was not correct. I was able to contact the business and Alison reached out. Another coin purse was sent and I have received it. Great customer service.”

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Posted 2 years ago

Dear Dave, I'm so sorry that you didn't receive your item. Our records show it was indeed shipped and I have a confirmation that it was delivered. I have notified Customer Service about this issue. They will be in touch with you to confirm the delivery address for the replacement. We are sorry for any inconvenience. Sincerely, Kristine Horrace, Merchandising Manager

Posted 2 years ago

“Great. Quick. High quality. Educational. Fun.”

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Posted 2 years ago

“Very good customer service. Had problem with one item and one call to customer service and 5e problem was resolved. I will consider ordering again from this company because of their good customer service”

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Posted 2 years ago

“Good selection, good service”

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Posted 2 years ago

“I still have not received two items in my order and it’s been over 2 months! What has happened?”

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Posted 2 years ago

Dear Kiera, We are so sorry that the last two items on your order have been delayed much longer than we anticipated. We expected the shipment of your items to come in in January as indicated at the time you placed your order. However, we are still awaiting shipment. We certainly understand how frustrating this can be and we are sorry. While we did send an email early on explaining the delay, we certainly could have done a better job of keeping you informed about the status. You are welcome to cancel the backorders if you wish. Again, I apologize for the inconvenience. Please let me know if I can offer any assistance. Kristine Horrace, Merchandising Manager

Posted 2 years ago

“Great products you cannot necessarily find elsewhere. I tend to buy educational "toys", but honestly, these items are for learning and useful for every day living. Everything I've purchased has been good quality and quick to ship.”

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Posted 2 years ago

“I have only received the chopsticks, and they broke immediately. Nothing else has come.”

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Posted 2 years ago

Dear Lindsay, We are so sorry that you had a bad experience. Unfortunately, when you ordered all of the items you wished to receive were on backorder except the Chopsticks. Usually the rest of your backorders are sent together in a second shipment. Unfortunatley, we still have not received the Kitchen Tools Apron that you ordered. While we have sent updates about the Apron, we should have sent the other two items to you when they came in. I apologize for this oversight. Also, we will be more than happy to replace or refund the Chopsticks that broke. Your satisfaction is always guaranteed and we are very sorry that we fell short. A representative will be reaching out to you personally to resolve this. Thank you for your patience.

Posted 2 years ago

“I bought the plates at the request of my daughter. She wanted small dessert plates. They are the perfect size and her 2 1/2 year old loves using them too. They look nice and nest well.”

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Posted 2 years ago

“Great experience with this company and their items are top notch!”

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Posted 2 years ago

“I had a terrible experience with ordering from this company. I tried so hard to find a Conga drum for my five year old for Christmas and really didn't want to order it from Amazon. I came across this company with Montessori toys and was so excited for him to open it up Christmas morning! I ordered it the end of November, finally got a shipping notice over two weeks later, December 16th, then it didn't arrive until December 26th, the day after Christmas. I was so disappointed and so was my son. I did understand this year was exceptionally hard with shipping, but the company needed to let me know it would not arrive on time before December 24th. The manager I spoke to could not have been more rude and really showed she didn't care about her customers, not even the tiniest bit sympathetic or never even apologized. I actually had to call twice to get to speak to her (she was supposed to call me back and never did) I thought it would not have been very hard to send me a shipping label to return the drum as we didn't need it anymore, but she would not. So instead I paid twice for the shipping. Unfortunately I'm a teacher and mother and I will not be able to buy any other toys from this company and will urge friends and family to not order as well.”

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Posted 2 years ago

“Disappointed because the harps not tunable and so I had to return it with me paying the postage......lost money on the deal!”

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Posted 2 years ago

For Small Hands is rated 4.8 based on 451 reviews