For Small Hands Reviews

Name: For Small Hands
Address: 11 West 9th St, ,, Santa Rosa, CA
Rating: 4.77

4.8 Rating 469 Reviews

95 %

of reviewers recommend For Small Hands

4.8

Based on 469 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About For Small Hands:

A Resource for Families
Delight young children with real tools that let them handle real tasks "all by myself!" Our hard-to-find, child-size items allow them to pour their own juice or rake leaves by your side, purposeful "work" that supports self-confidence and independence. From a pitcher to fit small hands to open-ended games, toys, and crafts that call on spatial, motor, or problem-solving skills, we make sure every item provides an enriching opportunity.

Visit Website

Phone:

888-274-4003

Email:

info@forsmallhands.com

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“the products are good, but the fulfillment is disappointing. Gift messages are printed on a packing slip and sometimes the recipient names or sender names are not clearly identified. We've had many relatives wondering where these gifts came from and how to thank the sender.”

Helpful Report

Posted 3 months ago

“Kids knife and cutting board are great BUT I received a tape measure and not the sun print sheets that I paid for. Shipping took over 2 weeks to get the gift, so expect way longer shipping times”

Helpful Report

Posted 3 months ago

“It was a bit confusing because it shows 3 different brushes in different colors but doesn't give an option to select the color you want. Since I wasn't able to make a color choice, I thought maybe all 3 brushes might be in the order. When I received the order, only one brush in a color I didn't really want.”

Helpful Report

Posted 6 months ago

Dear Leslie, I'm so sorry that you didn't receive the color you desired. We do specify in the product description that the brushes are "sold individually" and that they come in "assorted colors" (we are not able to order them by color from our manufacturer). You are always welcome to specify a color choice when none is given in the comments/notes on your order we will do our best to accommodate your wishes. Again, I apologize for any misunderstanding. We will revisit our presentation and see if there is anything else we can do to make it more clear. Thank you for the feedback. Kristine Horrace Merchandising Manager

Posted 6 months ago

“Shipping was great but what I ordered was not clear in the photos.”

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Posted 1 year ago

Dear Morgan, Thank you for your review. Could you please let us know what was not clear about the product presentation so that we can improve it in the future. Both of the items you ordered have multiple photos online, as well as videos. We work very hard to portray the items we sell as accurately as possible, and we apologize if we fell short. Any feedback you can share with us would be appreciated. You may email me directly at product@montessoriservices.com . Thank you very much, Kristine Horrace Merchandising Manager

Posted 1 year ago

“The product I ordered was terrible, but they did issue a refund.”

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Posted 2 years ago

Dear Rhoda, I'm so sorry that you received a defective item and I am glad that our Customer Service team promptly refunded you. We have contacted the manufacturer about the issue and hope to resolve it soon. Thank you again for your order. Your satisfaction is very important to us. Sincerely, Kristine Horrace Merchandising Manager

Posted 2 years ago

“My one item order became very expensive when I paid the shipping. The musical instruments are smaller than expected and crudely made. Not the quality I expected.”

Helpful Report

Posted 2 years ago

Dear Judith, We are so sorry that you were not pleased with the Rainforest Instrument Set. These instruments are handcrafted in Thailand and each piece is unique. However, they should be very similar to what we show/describe in our catalog and online. Just to be sure we doublechecked our stock and discovered they are the same size and style we show/describe (the green color of the frog does vary). Please know that your satisfaction is always guaranteed. You may return any item for a full refund or exchange. For assistance contact Customer Service at info@montessoriservices.com or 877-975-3003. Thank you, Kristine Horrace Merchandising Manager

Posted 2 years ago

“Ordering was easy, shipping about average what most companies charge, turnaround time quick. Items somewhat pricey, as can be expected with most fundraising products. Overall, a pain-free purchase to benefit my kid's school.”

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Posted 2 years ago

“They never arrived as the address was off a bit. But never heard from the company. Just checked today with my niece who never received them.”

Helpful Report

Posted 2 years ago

Dear Trina, I just tracked your package and according to FedEx the package was "left at front door" on 7/3 at 9:49 a.m. Since this package was delivered we were not notified. If something like this ever happens please contact our Customer Service department immediately at info@montessoriservices.com or 877-975-3003 and they will do their very best to assist you. Meanwhile, I'm very sorry that your niece did not receive your gift. I will forward this to Customer Service so that they can contact you directly. Thank you again for your order. Kristine Horrace Merchandising Manager

Posted 2 years ago

“When I called and asked to order they just referred me to the site to another site. There was no place to enter my grandsons name only the school. I wanted to make sure he got credit for my order. I would have appreciated a little help instead of being pushed off.”

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Posted 3 years ago

Dear Gail, I'm so sorry that you felt like you were not given good service. Your order shows that it was placed online through our eCatalog. We are a very small company and when all of our phone lines are busy an offsite call center answers our calls. I believe this is what might have happened. While they should have been able to assist you, I apologize if it felt like you were being pushed off. All of our customers are important to us. Please note that the "For Small Hands" School Credit Promotion ends on Dec. 31. Your order was placed in January and therefore did not qualify for credit. We run this promotion every year from Sept. 1 through Dec. 31. If you order during this time period we will happily credit your grandson's school. Thank you for your feedback. Sincerely, Kristine Horrace Merchandsing Manager

Posted 3 years ago

“Disappointed because the harps not tunable and so I had to return it with me paying the postage......lost money on the deal!”

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Posted 3 years ago

For Small Hands is rated 4.8 based on 469 reviews