Forever Unique Reviews

Name: Forever Unique
Address: Forever Unique, 98 Cheetham Hill Road, Cheetham Hill, Manchester
Rating: 4.31

4.3 Rating 4,309 Reviews

81 %

of reviewers recommend Forever Unique

4.3

Based on 4,309 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Forever Unique:

Forever Unique is the home of ladies fashion is an online clothing boutique with everything from prom dresses and evening wear to dresses for the races. Forever Unique is a designer female fashion brand who always focuses on modern, trendy glamorous style. With our unique designs and comfortable fabrics we will make any woman feel special and stylish. Since its establishment the brand has become a major player in worldwide fashion, and is quickly expanding.

Visit Website

Phone:

0845 121 3000

Email:

accounts@foreverunique.co.uk

Location:

Forever Unique, 98 Cheetham Hill Road, Cheetham Hill
Manchester
M4 4EX

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Forever Unique 5 star review on 3rd October 2016

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is the second time I have ordered items and had to return something. On the website it says you will get an email for returned items after 7 days. On both occasions it has been several weeks and still waiting for a refund .”

Helpful Report

Posted 5 years ago

All refunds are processed within 10 working days from when we receive your parcel. Please contact our customer services team and they will look into this.

Posted 5 years ago

“Not received delivery or confirmation email order on Friday next day delivery ?”

Helpful Report

Posted 5 years ago

Hi Katy Please contact our customer services team and they will look into this.

Posted 5 years ago

“Great service arrived on time. Beautifully packed and a beautiful dress. Very happy. Thanks.”

Helpful Report

Posted 5 years ago

Many thanks for your feedback, that's great to hear! We hope to see you again soon!

Posted 5 years ago

“Poor quality returned but still had no refund”

Helpful Report

Posted 5 years ago

Hi Joanne All regunds are processed within 10 working days from receipt of parcel.

Posted 5 years ago

“I liked the dress and when I saw it, thought it was an accurate description and picture - only problem was that the zip was broken so had to return- the other reason for giving just 3 stars is due to having to pay p&p -I wouldnt have ordered if it hadn’t been for a free postage offer”

Helpful Report

Posted 5 years ago

Sorry to hear you noticed a fault with your recent purchase...please return it back to us and we will refund.

Posted 5 years ago

“Ordered dress for my daughters prom, she is a size 8 (small according to your website) but didn’t have her size. I took a chance & ordered Medium thinking it may have to be altered but it fits her perfectly!!!Think size guide needs to changed to give a truer reading. Just by luck a very happy customer.”

Helpful Report

Posted 5 years ago

Many thanks for your feedback, that's great to hear! We hope to see you again soon!

Posted 5 years ago

“I love the style and colours in this outfit. The top is stunning. The only negative thing I can say is that the skirt is very long but at least I can have it taken up.”

Helpful Report

Posted 5 years ago

Thank you for taking the time to leave your feedback....its much appreciated!

Posted 5 years ago

“I ordered two dresses in the sale they fit perfect and the material was good quality, good length too. Fast delivery service, would order again.”

Helpful Report

Posted 5 years ago

Many thanks for your feedback, that's great to hear! We hope to see you again soon!

Posted 5 years ago

“Excellent quality garment, as usual. Always well fitting and true to size. Extremely pleased with purchase.”

Helpful Report

Posted 5 years ago

Thanks for taking the time to leave your review! Good to know your enjoying shopping with us! See you soon!

Posted 5 years ago

“Ordered a summer dress online from FOREVER UNIQUE, usual prompt delivery, opened package to find dress made by flamant rose in the people’s republic of China. Not usual quality fabric and have to say that I feel cheated. This is miss selling, against trade descriptions because nothing in your ad to say not your product, I have purchased plenty from you previously but have to say this is the last for a long time. Once bitten twice shy, if I want top shop quality I would go there, totally disgusted and appalled st this. Will copy and paste my screen shot to your page as a warning to others to beware.”

Helpful Report

Posted 5 years ago

Hi Anneliese Our U collection provides up to date, quality, on trend clothing at an accessible price point. To do this we work with global suppliers and for production reasons have decided to supply some styles with their own labelling, rather than the Forever unique label. We appreciate this may have caused some confusion. I can assure you it is the Forever Unique design team that are all working on providing the latest high quality trends. We appreciate your feedback and have sent this through to our design team.

Posted 5 years ago

“Ordered my dress on Tuesday payed for next day delivery its now friday and still no dress will defo not be ordering off this site again very poor and still explanation other then its not there fault!!”

Helpful Report

Posted 5 years ago

Sorry to hear you have not received your parcel. Please help to contact our customer services team on customerservices@foreverunique.co.uk with your order details and they will look into this issue and help resolve asap

Posted 5 years ago

“Forever Uniques clothes are beautiful. Lovely fabric, cut and style. I have several dresses and always get compliments. They really are different and so much nicer than anything you buy on the high street.”

Helpful Report

Posted 5 years ago

Many thanks for your feedback - much appreciated!

Posted 5 years ago

“Good communication with delivery. Dress arrived. The quality of the £200 dress wasn’t great... loose threads obviously hadn’t been checked properly and to top it all there was an awful damp smell from it. When. I called customer services about this they weren’t interested.”

Helpful Report

Posted 5 years ago

Hello Janie Sorry to hear this -it is rather strange - Our customer services team will be in touch with you, to help resolve this problem.

Posted 5 years ago

“Sensational service!! Excellent helpful staff. Ordered a dress that was on pre order I call to see if the dress comes in earlier to send as soon as possilble. I received the dress in time for the races. Couldn’t thank you enough. Highly recommend x”

Helpful Report

Posted 5 years ago

Thank you for your feedback -our team are always here to help.

Posted 5 years ago

“I placed an order and paid for the express two day delivery! Products didn’t arrive even in the standard delivery option which is frustrating and disappointing. These services should not be offered it they cannot be provided.”

Helpful Report

Posted 5 years ago

Hi Kate Sorry to hear you have not received your delivery - I believe you have been in touch with our customer services team and they are chasing the couriers on this. Apologies for the delay.

Posted 5 years ago

“Package came quickly, wrapped beautifully. Absolutely love the blazer...however, 2 buttons fell off the first time I wore it.”

Helpful Report

Posted 5 years ago

Hi Julie Thank you for your feedback. Please contact the customer services team with your order details, they may be able to find some spare buttons.

Posted 5 years ago

“Horrible customer service, very rude would think twice about purchasing in the future”

Helpful Report

Posted 5 years ago

“Ordered some summer dresses online, They came all nicely packed a few days after. The quality & vibrant colours are so beautiful. The fitting & too is very good. Thank you so much. A very happy customer x”

Helpful Report

Posted 5 years ago

“The products I have received look fantastic however one dress has around 3 teeth on the zip missing at the bottom of the dress. With the dress costing £33 in the sale I’m going to just take it to the local sew shop and get a replacement zip. I never expected this from Forever Unique being a relatable company. Will I order again, yes of course. Hopefully I won’t have this problem again. X”

Helpful Report

Posted 5 years ago

“The dress arrived on time is beautiful fits perfect I love it xx”

Helpful Report

Posted 5 years ago

Forever Unique is rated 4.3 based on 4,309 reviews