Forever Unique Reviews

Name: Forever Unique
Address: Forever Unique, 98 Cheetham Hill Road, Cheetham Hill, Manchester
Rating: 4.31

4.3 Rating 4,309 Reviews

81 %

of reviewers recommend Forever Unique

4.3

Based on 4,309 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Forever Unique:

Forever Unique is the home of ladies fashion is an online clothing boutique with everything from prom dresses and evening wear to dresses for the races. Forever Unique is a designer female fashion brand who always focuses on modern, trendy glamorous style. With our unique designs and comfortable fabrics we will make any woman feel special and stylish. Since its establishment the brand has become a major player in worldwide fashion, and is quickly expanding.

Visit Website

Phone:

0845 121 3000

Email:

accounts@foreverunique.co.uk

Location:

Forever Unique, 98 Cheetham Hill Road, Cheetham Hill
Manchester
M4 4EX

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Forever Unique 5 star review on 3rd October 2016

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love this denim jacket quality is Excellent Adds lots of style to every outfit! Delighted! Good fit .”

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Posted 6 years ago

“Delivered on time, good quality very happy”

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Posted 6 years ago

“I called to change my delivery address and asked for an email to confirm this had been done, but still waiting to hear back. Parcel did arrive but the belt is missing from the dress, so not the best first experience of them!”

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Posted 6 years ago

“Returns policy terrible. Had to wait many weeks for a refund.”

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Posted 6 years ago

“The dress was lovely and fit well. But the button fell off as soon as I touched it and there was loose threads hanging from seams. Easily mended but as I paid £70 I did expect more quality. Flimsy packaging which was squashed through the letterbox therefore it ripped.. Attention to detail is required to match your prices please.”

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Posted 6 years ago

“The dress was beautiful but I was so disappointed how long it was. I am 5’7”, I had 4” heels on and it was still 3” too long, so reluctantly it has been returned. That said, it was packaged beautifully and delivery was prompt.”

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Posted 6 years ago

“I returned some items a few weeks ago.. I am still waiting to hear if they have been received (although I see in the reviews, this is not a customer service that is done). I am still waiting on my refund. This bad experience has convinced me to shop elsewhere in the future. I buy on line from other sites all the time and their customer service is fabulous, so what’s happening here? I’m really disappointed.”

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Posted 6 years ago

“Good customers cate”

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Posted 6 years ago

“Bought quite a few dresses and always been very happy with them and the delivery”

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Posted 6 years ago

“No fuss order with no fuss delivery. First time using foreverunique would defiantly use again. Item ordered was of good quality . Very pleased !”

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Posted 6 years ago

“I was pleased with my items I bought, but one of the diamanté is missing off the Dragon fly t shirt wanted to return it but haven’t got a printer to print returns slip off”

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Posted 6 years ago

“The quality of the product for the price is not that great. The sizing on some of the items comes up rather small. It's not true to size. Other than that I m somewhat pleased.”

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Posted 6 years ago

“Beautiful dress perfect size”

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Posted 6 years ago

“I thought the dress was very poor quality , and not well fitted for the price, sadly.”

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Posted 6 years ago

“Lovely dress. Good service. Arrived on time. Thank you.”

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Posted 6 years ago

“I love forever unique clothing but unfortunately I’ve found their customer service very frustrating to deal with. In comparison with other online clothing companies the returns procedure is challenging - on 2 separate occasions they have “lost” my returns and only due to me keeping my receipt did they accept them. Additionally I have had several issues where I have ordered something where the website says my size is in stock paid for the item only to get an email stating the website was wrong and they do not have my size - this is incredibly frustrating given I plan outfits based on the items I buy. In summary whilst the clothes themselves are great I feel a brand like forever unique who charge a lot of money for their products should have a better logistics system which would definitely improve customer satisfaction.”

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Posted 6 years ago

“Fab dress, felt like a million dollars, thankyou”

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Posted 6 years ago

“I am very happy with my purchase however not happy with the delivery. I paid for next day delivery which stated my dress would be delivered next day if the order was placed before 4pm. The dress did not come 'next day' because I ordered it when it was a bank holiday. This was not made clear at the time of purchase - I live in Scotland where it was not a bank holiday and I feel this should be made more clear in future. If it's a bank holiday and your offices are going to be closed you should make this more clear to customers.”

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Posted 6 years ago

“Anything I have ever bought from this site has been faaaabbbbulous my fav shopping site 👍👍”

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Posted 6 years ago

“Sorry being asked for a review of an item I haven't received yet !”

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Posted 6 years ago

Forever Unique is rated 4.3 based on 4,309 reviews