Forever 21 Reviews

Name: Forever 21
Rating: 2.26

2.3 Rating 168 Reviews

30 %

of reviewers recommend Forever 21

Company Reviews

Questions

Metrics

2.3

Based on 168 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 17%
Accurate And Undamaged Orders	Greater than 73%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how Forever 21 made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They made me have very good clothes”

Helpful Report

Posted 7 years ago

“They didn't, as returned my parcel.:(”

Helpful Report

Posted 7 years ago

“The fitting was bang on”

Helpful Report

Posted 7 years ago

“Forever 21 has amazing different styles of clothes and shoes. They have everything from clothing to makeup, which is all the essentials I need. I love the clothes, but since they are so expensive, I can't shop there a lot.”

Helpful Report

Posted 7 years ago

“easy to use website”

Helpful Report

Posted 7 years ago

“Iam very happy”

Helpful Report

Posted 7 years ago

“The have up to date fashion options that are acceptable quality. You can often find what you want, as long as you know what it is you are looking for and have the patients to find it because sometimes the store is messy.”

Helpful Report

Posted 7 years ago

“There prices are so reasonable for the quality of material. I ordered 5 t shirts all under £50 for holiday which all fit me perfectly and are of such good thick material which is ideal for both winter and summer. Delivery was also very good to local pick up point as well, so overall fantastic experience !!!!!!”

Helpful Report

Posted 7 years ago

Forever 21 is rated 2.3 based on 168 reviews