Forever 21 Reviews

Name: Forever 21
Rating: 2.25

2.3 Rating 169 Reviews

30 %

of reviewers recommend Forever 21

Company Reviews

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Metrics

2.3

Based on 169 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 17%
Accurate And Undamaged Orders	Greater than 73%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Every time I've bought from them online my clothes and accessories have been shipped to me on time and there clothes fit well and I like to believe they aren't overpriced unlike some other brands I know. forever 21 has been there for me through all my weird fashion phases. emo, boom shipped. basic. skinny jeans on the way. "baddie" fake chain will arrive on Sunday. Forever 21 clothes will all ways have a special place in my heart.”

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Posted 5 years ago

“The website is very easy to go trought”

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Posted 6 years ago

“The fitting was bang on”

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Posted 7 years ago

Forever 21 is rated 2.3 based on 169 reviews