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Fortnum & Mason Reviews

2.1 Rating 127 Reviews
B-
Happiness Grade
B-

Delivery - Average

68.00%
Industry Average
New delivery boxes - first class, suitably sturdy with easy access and plenty of support packaging.
posted 2 years ago - Roy Hollingworth
I placed an on line order for delivery and realised I had omitted an item. I contacted customer service and they were able to amend my order and allowed me to pay the difference without incurring further delivery charges. The customer service staff were very efficient and polite.
posted 2 years ago - D.G.Ingram
I god a bit worried last weekend when i visited this site having placed an order for a birthday hamper delivery 2 days ahead a long way from London. Anyway it all worked perfectly and my order was delivered at lunchtime on the date requested! Thank you F+M and Dpd for the fantastic service!
posted 3 years ago - Anonymous
The delivery cost to Austria was cheaper than I expected and compared with other companies.
posted 4 years ago - Juliet Davies