Login
Start Free Trial Are you a business?? Click Here

Fotosense Reviews

4.7 Rating 3,685 Reviews
94 %
of reviewers recommend Fotosense
4.7
Based on 3,685 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 83%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read Fotosense Reviews
Visit Website

Phone:

01772628453

Email:

taff@fotosense.co.uk

Write Your review

Anonymous
Anonymous  // 01/01/2019
Very good service. I am dropping a star as the item I wanted was not in stock and this was only highlighted to me after I purchased but this is more of a online issue rather than customer service. I was called the next day and lady explained, and offered my order in a different colour as a good will gesture I was surprised to find two extra camera reels (which are quite expensive on there own) with my delivery, so this was handled perfectly. Would definitely use Fotosense again.
Helpful Report
Posted 5 years ago
Very good service and prices. They use Royal Mail which makes it easier for delivery/redelivery/depot collection - rather than a complicated courier service. For this reasons I would order again from Fotosense
Helpful Report
Posted 5 years ago
Excellent value and prompt delivery
Helpful Report
Posted 5 years ago
Items as described, good customer service. Would definitely use in the future!
Helpful Report
Posted 5 years ago
Superb service and the item arrived earlier than expected and was easy to fit - highly recommend this retailer.
Helpful Report
Posted 5 years ago
Good price, quick delivery
Helpful Report
Posted 5 years ago
perfect , dispatched spot on
Helpful Report
Posted 5 years ago
Good price, promptly dispatch and delivered quickly. All in all and excellent service.
Helpful Report
Posted 5 years ago
Competitive pricing but poor service. Ordered on 2 March, estimated delivery 3-5 days, actually delivered on 15th after I phoned on the 13th.
Helpful Report
Posted 5 years ago
I ordered a replacement connector for my Tripod a month before I was due to fly out to India for photo work. After 2 weeks without it arriving I was forced to buy another through a more trusted provider. a week after getting back it arrived...no apology or explanation. I'd love to give them the benefit of the doubt and cut them some slack, but they could have really F'd me over.
Helpful Report
Posted 5 years ago
Great service ordered tuesday received goods thursday. Barr & stroud, best binoculars ever tried. Thanks Mick stevens
Helpful Report
Posted 5 years ago
Very competitive pricing. Item delivered securely and within a week of ordering. Would use again.
Helpful Report
Posted 5 years ago
Good prices, easy to use, prompt delivery. What is there not to like? Thank you.
Helpful Report
Posted 5 years ago
*
Helpful Report
Posted 5 years ago
Purchased a peak design slide strap at a very good price , having not used Fotosense before I am well impressed with their service item arrived on time item was very well packaged ,I will definitely use them again , thanks
Helpful Report
Posted 5 years ago
Well packaged good service awaiting good weather to use scope
Helpful Report
Posted 5 years ago
Great no fuss service service.
Helpful Report
Posted 5 years ago
The product a Vanguard camera bag arrived within a few days and was as described. It was the best price I could find on the internet
Helpful Report
Posted 5 years ago
Ordered on 26th February (7 days ago) and as yet not received my order.
Helpful Report
Posted 5 years ago
I've trusted FS for many years and never had a problem. Fast post too. Nice that they take Paypal payments.
Helpful Report
Posted 5 years ago
Fotosense is rated 4.7 based on 3,685 reviews