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Fragrance Direct Reviews

2.7 Rating 141 Reviews
43 %
of reviewers recommend Fragrance Direct
2.7
Based on 141 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 70%
Accurate And Undamaged Orders
Greater than 81%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Read Fragrance Direct Reviews

About Fragrance Direct:

Fragrance Direct sells fragrances, cheap perfume, discount perfume, cheap aftershave, discount aftershave and cosmetics. We are a well known online perfume shop, with a large online fragrance store providing perfume online to our customers. We also offer a wide range of beauty products including cosmetics, skin care products and makeup.

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Email:

sales@fragrancedirect.co.uk

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Fragrance Direct 1 star review on 12th July 2021
Laura
Fragrance Direct 1 star review on 12th July 2021
Laura
Fragrance Direct 1 star review on 12th July 2021
Laura
Fragrance Direct 1 star review on 3rd November 2020
Anonymous
Fragrance Direct 1 star review on 3rd November 2020
Anonymous
Anonymous
Anonymous  // 01/01/2019
Fast delivery
Helpful Report
Posted 6 years ago
I have ordered from Fragrance Direct several times for my mother, daughter, goddaughter and her sister, who all live in the UK whereas I live in France. Christmas and birthday presents which are always very good value for money with a huge selection of products available, the girls/ladies are always more than over the moon :) So I spend a reasonable amount, and they are thrilled with their presents-what more could a site provide? Well done, Fragrance Direct!
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Posted 6 years ago
Ordered perfume. Very happy. Great variety & sale price affordable
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Posted 6 years ago
No delivery awful unreliable service will never use again
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Posted 6 years ago
quick delivery great product
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Posted 6 years ago
Great fast service
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Posted 6 years ago
I ordered signature Chloe EDP, and it came nicely packed, without damage, and was the perfect gift.
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Posted 6 years ago
I purchased items for my daughter. Excellent service
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Posted 6 years ago
excellent communication, arrived on time and packaging was great
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Posted 6 years ago
All perfect.... Grazie
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Posted 6 years ago
Great customer service and the recipient was happy with his gift. I was given lots of notice of the pending delivery and even a text with a time slot that was met. Fantastic.
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Posted 6 years ago
The website has a huge range of items, at good prices and items you cannot find elsewhere
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Posted 6 years ago
The order arrived very quickly, was packaged well. I spoke to a very helpful customer service person on the telephone.
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Posted 6 years ago
Ordered aftershave for Christmas present, in plenty of time! Hermes apparently delivered item and said it had been signed for by customer!! This was not true, fraud has taken place, Hermes will not deal with me direct, they said that fragrance direct need to deal with this matter! impossible to get through to fragrance direct by phone, managed to get through this evening to be told they couldn't deal with my complaint only between the hours of 9:00 am to 5:00 pm! I also sent email, received automated reply to this, won't get this sorted for Christmas now, very disappointed with service from Fragrance Direct and the courier company they use! expensive present which I cannot replace before Christmas now, although it's Hermes' fault Fragrance direct have been impossible to get hold of!! Very disappointed Won't be using them again!!!
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Posted 6 years ago
Have ordered a few times now from Fragrance Direct, lots to choose from and with great prices.
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Posted 6 years ago
Fantastic friendly service. My boys loved the product. Definately shop again.
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Posted 7 years ago
they have great prices and from time to time they offer free shipping AND 10% discount. besides, they have quite fast shipping and good products
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Posted 7 years ago
Fast delivery and best prices
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Posted 7 years ago
Ordered on Monday, got here on Thursday. Order was correct and packed well.
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Posted 7 years ago
Free Delivery ,Well packaged items an delivery was quick,Easy to use website
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Posted 7 years ago
Fragrance Direct is rated 2.7 based on 141 reviews