“Franklees have great designs and good customer service when I discovered that while the fabric itself is soft as advertised, the elastic band on the bras is not soft and sadly unsuitable for my skin sensitivity issues.”
“Besides prints there’s nothing special about it. In fact I was very disappointed. I have ordered a few pairs of things in size M and they all are different sizes. Picture attached. The band seems to be too small for the rest of the fabric what makes it look bad and it’s kind of digging. On the other hand one of them still size M but they are too loose. All of them just go up when moving giving uncomfortable camel toe.”
“The quality and look of the underwear is beautiful! Unfortunately the size I ordered was a little snug, so have to return and order a size up. One thing I will say is that although the customer service team were really friendly and helpful it is a little inconvenient to have to organise and pay for the return myself.”
“Really comfortable underwear sets with a cute range of patterns that you can choose from. I got matching ones for me and my partner and both found them great!”
“I bought 3 bralettes in the sale. I got myself medium. I'm 5ft and about 8.5 stone. I recieved them but they were too small. I returned them. I forgot to put my note into the parcel. I contacted the support team. They replied quickly and effectively helping me through the process. They didn't have a large in one of the bralettes so they let me choose another from the sale. I recieved my large bralettes quickly and wore one at work for the first time yesterday. They are comfy and the straps didn't slide down off my shoulders. The patterns are vibrant. Overall great experience, thankyou”
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