“Great undies, super soft and love the prints. Sizing is a bit random though, bought a few different sizes all in the same size, some are a bit too big, some a bit too small and some just right.”
“Franklee, I'm very impressed:
My Franklees Long Leg Trunks are the greatest pair(s+++) of underwear I have ever worn or owned, I wish I had seen the light sooner. I have literally replaced all my other underwear (Ones which sound like "Bare" one others that rhyme with "Melvin Climb") and I will honestly only buy these from now on.
Not to mention the support and assistance I received from customer service was top-tier and has been my best online shopping experience out of any online store.”
“The sizing is extremely small.
Ordering in SA is difficult, the service is terribly slow on support, feedback, returns and queries. They do not provide a contact number either unless the courier needs a delivery, which concerning their rate of response is shocking and problematic.
The responses are half-assed and do not answer all your questions, it's lazy.
Considering also how disproportionately small the UK sizing is to other SA brands UK sizing the customer should not be expected to pay for the exchange of the parcel for an already expensive product.”
“Considering the heat is at an all time high and sleepless nights come in clutch while rolling around trying not to suffocate in your sheet, Franklees has been an absolute life saver. The level of comfort I feel is insane and I'm so glad I've made this purchase, it was a long time, humming over the idea of spending money for something a bit risque but honestly wouldn't take my money back.”
“Top tip= Look at the sizing! Appart from this obvious mistake, cute, and mine have endured 3 60 degree washes so far with 0 fading or running. Go get you some.”
English
