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Free Prints Reviews

1.7 Rating 130 Reviews
12 %
of reviewers recommend Free Prints

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Free Prints 1 star review on 11th October 2024
Juanita
Free Prints 1 star review on 21st August 2023
Anonymous
Free Prints 1 star review on 15th March 2023
Anonymous
Free Prints 1 star review on 15th March 2023
Anonymous
Free Prints 1 star review on 14th January 2023
A. Buford
Free Prints 5 star review on 14th January 2023
Anonymous
Free Prints 1 star review on 14th November 2022
Anonymous
3
Anonymous
Anonymous  // 01/01/2019
Unbelievable service and the quality is excellent. Love all I order. Just fantastic x
Free Prints 5 star review on 14th January 2023
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Posted 2 years ago
Although I like the prints I receive I do have issues with them. They have lost "lost" photos with no record of the transaction but did say the photo book was shipped. Also I've recently ordered photos and a photo box. Well I received the photos but not the box. I paid for the box. I contacted them and had absolutely no response for theses problems. Good luck! Scam no, unprofessional yes.
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Posted 2 years ago
Was very impressed with free prints, used them for a good 3 yrs & canvas prints are great . Unfortunately I have a wats app group on our cul de sac for emergencies, set up when Covid hit. Suddenly free prints arrived with a link to my purchases. Without me doing it, That’s an invasion of my privacy, so disappointed that free prints invaded my privacy, I definitely won’t be using them again , tried to get thru to customer services to talk to them, no chance. Are they hacking peoples phones ????
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Posted 2 years ago
So it promised right on the website and order page that orders would quickly process, print, ship and be delivered within 8-10 days. I should've known better. Placed order on Dec 9th, it shipped on dec 16th late in the day, with promise of delivery on Dec 27th. That's not 8-10 days. And it was simple photo printing mostly wallet-sized, no christmas card designing or anything complicated. Beware of false quick delivery promises.
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Posted 2 years ago
The quality of Free Prints' photos has really gone downhill. They are not sharp.
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Posted 2 years ago
In the past I had really good experience with them. This last time I received an empty envelope with nothing inside it. I guess that was just to clear the postage.
Free Prints 1 star review on 14th November 2022
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Posted 2 years ago
I have not had a good experience with Freeprints. Between having to reorder lost orders and orders taking forever to be delivered, I will not use their services anymore. Also some of my prints had "roller" marks on them.
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Posted 2 years ago
My order was never received. Despite reaching out to customer service. They refused to refund the un received pictures or to actually send the pictures. Don't use them. Waste of money and time
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Posted 2 years ago
I love free prints! I've had many phone pics printed out at very excellent quality. I've upgraded to tiles & pillows & they have all turned out fantastic! I've told my kids about it too. Thank you, it's very affordable.
Free Prints 5 star review on 18th September 2022 Free Prints 5 star review on 18th September 2022 Free Prints 5 star review on 18th September 2022
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Posted 2 years ago
One of my orders did not arrive and wouldn't provide me with a tracking number. Hopefully the pictures arrive.... feeling they won't after seeing the reviews. I wish I would have read this first.
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Posted 2 years ago
My order was ordered 20th supposed to arrive latest by 25th. 27th today still not here they won’t let me raise a complaint until 30th. Meanwhile there a photos of my children with my address on out there which is a huge safeguarding issue. Do not use this company
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Posted 2 years ago
Very Poor customer service I wouldn’t recommend this service to no one my family never received the pictures & I never received a refund!
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Posted 2 years ago
Stealing money and give nothing back
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Posted 2 years ago
Free prints refused to refund me my shipping fees after first losing my order and then the reprints being damaged and not arriving in good condition! Customer service is poor and unhelpful! Don't trust this company!
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Posted 2 years ago
I was charged £7.08 for a large print and received an ordinary photo just basic size so would rather pay extra and have it done somewhere else it's where I can take it in physically and have it done the same day free prints you're a waste of time
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Posted 2 years ago
I have been waiting 2 weeks from my parents they took my shipping money but I never received. Beware!!
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Posted 2 years ago
For years I loved free prints. I told family and friends. I never dreamed I have any money problems with free prints.it ends up I did have problems with the free prints and now I am deleting this app and leaving this review.
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Posted 2 years ago
My family members didn’t receive any of the photos I purchased. This app a scam
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Posted 2 years ago
Placed an order with Free Gifts and have yet to receive my order since Dec 2021. Reached out to customer service on multiple occasions with no reply. I have been using this company for over a year now and after this, I will never place another order. Absolutely horrible and definitely caught me for a suprise.
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Posted 2 years ago
Been using this app for a year. Ordered mugs and photos. excellent quality. Very satisfied 😌
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Posted 2 years ago
Free Prints is rated 1.7 based on 130 reviews