Free Prints Reviews

“ They have bad customer service, and don't take you seriously. ”

“ They have bad customer service, and don't take you seriously. ”

“ FreePrints is a scam They took my money I did not receive my order I asked for tracking I was told they don’t have tracking because they use a cheaper delivery service to save money Asked for a refund don’t receive that either! ”

“ Horrible! The ornaments were dull, dark and lackluster! I would put them on my tree or anywhere else! Could give the one as a gift embarrassing! Customer Service said they printed the pics a received...my a** they did. The pictures of my dogs were perfect, lightening and shine. I'm afraid to see what the Christmas cards will look like! Never again! My first and last order from this site! ”

“ Order didn't arrive, was for my father's birthday so really disappointed. AI customer service cannot sort or resolve anything. Not able to speak to actual human. Really poor customer service on top of order not arriving. ”

“ First time using and my photos are MIA. They can't provide any tracking. Customer Service is AI, which is maddening. I finally got an email from a person and I got my refund but will not use again. ”

“ Just poor quality of the book and terrible customer service. ”

“ Customer service was horrendous, my picture was ripped and they won't even give me a refund. DO NOT BUY FROM HERE. customer service is really bad none of the individuals listen and are just rude with the replies. Buy yourself time and buy from someone else not here ! ”

“ They're ok. Customer service is lacking. Make sure your order is 100% correct. Sloooow shipping. ”

“ They used to have good quality. Most recent trip I ordered 300 prints. Quality and color are AWFUL. Pictures are cut off and barely look like what I took. Contacted customer service who basically said it was my fault for not cropping them. Offered no replacements or refunds. DONT USE THEM ”