Free Prints Reviews

“ First time using and my photos are MIA. They can't provide any tracking. Customer Service is AI, which is maddening. I finally got an email from a person and I got my refund but will not use again. ”

“ Just poor quality of the book and terrible customer service. ”

“ Customer service was horrendous, my picture was ripped and they won't even give me a refund. DO NOT BUY FROM HERE. customer service is really bad none of the individuals listen and are just rude with the replies. Buy yourself time and buy from someone else not here ! ”

“ They're ok. Customer service is lacking. Make sure your order is 100% correct. Sloooow shipping. ”

“ They used to have good quality. Most recent trip I ordered 300 prints. Quality and color are AWFUL. Pictures are cut off and barely look like what I took. Contacted customer service who basically said it was my fault for not cropping them. Offered no replacements or refunds. DONT USE THEM ”

“ Order was supposed to arrive by today at the latest. No order. No tracking. Customer service is nonexistent. Don't waste your time. ”

“ I did not get my prints on the day I should have. I contacted the customer service and the only thing I was told was give it a few more days. I asked why they can't provide a tracking number. The customer service person said they don't have one. ”

“ I never received my photo album from them that I ve ordered back over 5 months ago. Customer service sucks ”

“ They are horrible...total scam .their customer service is the worst. Stay far far away ”

“ Received a ‘premium’ photobook with pages only half stuck together. Contacted customer services who initially got back to me but have since not made any contact despite repeated requests over 10 days and it being a week until Christmas. Do not recommend for shoddy product and worse customer service. Highly disappointing. ”