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Freedom To Exist Reviews

5.0 Rating 505 Reviews
99 %
of reviewers recommend Freedom To Exist
5.0
Based on 505 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Live Chat
Queries Resolved In
Under An Hour
Read Freedom To Exist Reviews
Visit Website

Phone:

07595384113

Email:

hello@freedomtoexist.com

Location:

Freedom To ExistOffice 20, 61 Praed Street
London
W2 1NS

Write Your review

Finally a watch that is simple and stylish, and looks far more expensive than it was. Great, personal customer service from start to finish.
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Posted 5 years ago
Such a lovely company. The customer service was brilliant and everything from buying to receiving was great. The packaging was so simple and stylish, and I absolutely love the watch and get so many compliments. Love it, thanks guys!
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Posted 5 years ago
I loved my purchase. The watch looks so nice and its quality is really good.
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Posted 5 years ago
Truly fantastic customer service. Needed the step replacing and the watch looks as good as new. Polite and friendly company, the best watch service I have had in a long time. Highly recommend and I have had so many compliments about my watch!
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Posted 5 years ago
I ordered a replacement watch strap for my sister and with the attention to detail you get with FTE, you would have thought I’d spent 10K! An email expressing appreciation for the order, a hand written card of thanks when the item arrived in beautifully premium packaging made this experience one of the best in all my years. Please never lose your personal touch it meant so much and I will be back! Thanks Kirsty and Paul.
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Posted 5 years ago
Ordered a watch from FTE and it is beautiful!! The smaller dial is perfect for my tiny wrists and it is light and comfortable to wear everyday. The grey dial face was a surprise but adds a special factor as it's not very common. There were some shipping delays to Australia but Paul was so responsive and replied quickly to my messages, offering to follow up with the shipping company. Watch arrived about half a week later :)
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Posted 5 years ago
Found a watch that was just the right size for my very small wrists, simple, elegant, affordable and yet sturdy. Had it shipped to Canada from the UK. Then I got a bit worried (and carried away) because it was not coming. But Paul answered every email within an hour (despite the time difference) and with a little patience it finally arrived. Perfect in every way, already showing accurate time for Canada, but what is priceless here is the personal touch, the incredible customer service and the devotion these people put in their product.
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Posted 5 years ago
I am so glad a came across your website. The watches are truly amazing. I didn't realise how small my wrist was and to find beautiful watches that are made to fit and are unbranded was a touch. I will be ordering again. Thank you so much for your customer service too.
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Posted 5 years ago
I bought this watch for my husband and he is delighted with it. He is very fussy so it's high praise indeed that hes happy with it. He wanted a simple design that looked good. The customer service and speed of delivery was excellent. I would use this company again.
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Posted 5 years ago
The watches are so gorgeous. Hearts melt. My wife was ecstatic. :-) Really appreciate the handwritten notes as well. You guys made our day. Thanks Kirsty & Paul.
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Posted 5 years ago
Great service, lovely watch.
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Posted 5 years ago
Unexpectedly personal service that was quick and easy. They dealt perfectly with questions and showed they care. 120% satisfies. Great product and great value. 👍👍👍
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Posted 5 years ago
Everything for me was perfect: design, from packaging to watch, the seemingly personal service, the speed of delivery (amazing). BUT , see my email, I have lost this beautiful artefact, having spent much of my life looking for a watch that fitted and looked good.
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Posted 5 years ago
Good watch,Good price,Good service . Thanks
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Posted 5 years ago
I love my new watches! Simple, elegant and so well made - exactly what I need and want in a watch. I expect I’ll have them for years to come. Thank you!!!
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Posted 5 years ago
I read an article about FTE and their thinking behind the watch and it struck an immediate chord. So I bought myself the silver version with the white face and it is truly beautiful. Pure, simple and expensive looking, plus I was able to fit it precisely to my slim wrist. I found the fastening a bit tricky at first but the company was great and sent me a special little video. I quickly managed it and realise it is a very secure clasp. I adore my FTE watch. The packaging is gorgeous and must be amazing to receive as a gift.
Freedom To Exist 5 star review on 9th February 2019
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Posted 5 years ago
The watch is so beautiful, and the smaller size of the two options is perfect for my wrist size. All the details are stunning. It arrived really quickly, and the customer service is really great, I hope FTE continue to have great future - it's amazing to finally find a branding-free watch. I definitely would like to buy a 2nd.
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Posted 5 years ago
Beautiful watch, well made. Superb customer service. Very pleased overall. Good luck.
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Posted 5 years ago
Perfect, just what I was hoping for, in particular as I have a small wrist. Simple design and comfortable to wear, so pleased I bought a second for my wife. I wish FTE on going success
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Posted 5 years ago
Great, stylish watch at a reasonable price
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Posted 5 years ago
Freedom To Exist is rated 5.0 based on 505 reviews