Freeflush Reviews

Name: Freeflush
Rating: 4.88

4.9 Rating 803 Reviews

98 %

of reviewers recommend Freeflush

Company Reviews

Questions

Metrics

4.9

Based on 803 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Location:

Unit 23 Astra Business Park
M17 1SU

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Freeflush 5 star review on 22nd November 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy to have found a great product - 280 litre upright rectangular water butt. Great quality item, and very appreciative of the included PTFE sealing tape for use with the brass tap!”

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Posted 5 years ago

“Easy to deal with and sell good products”

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Posted 5 years ago

“Nice website and people. I was looking for something quite specific and they had it at a sensible price. thank you”

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Posted 5 years ago

“helpful on emails. Delivery was quick. Unfortunately caps not suitable for my water butt. Refund process simple”

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Posted 5 years ago

“Company were very helpful. The caps I needed were delivered quickly. Unfortunately not suitable and no problem with getting a refund. Seem a real customer focused company”

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Posted 5 years ago

“I bought a 800ltr pillar water tank it is very thick gauge plastic very solid it is up and running and I am pleased with it and the service I had when faced with a problem. However I do find strange that the hole on top of the tank is not only off centre but undersized considering that to fit if needed the hose connection point one must put ones arm inside the tank to attach the back nut and washer as this really restricts the available range for positioning the hose I am a big lad and have long arms and not particularly muscly and I could not easily reach the sides . Luckily I did not in the end have to use the hose but this would have been a problem for me and it seems that to have the hole central in the top and just a little wider would have made an awkward task much simpler . But it is a great tank which takes up little space but has a large capacity and looks reasonably smart in situ. I ordered a nice brass tap instead of using the supplied plastic one and this looks and feels like quality . Also the tank although large fits through normal doorways so this is obviously a very good thing for accessibility issues. 9/10 .”

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Posted 5 years ago

“Delivery was not particularly rapid, but the water butt was just as described and is now up and running.”

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Posted 5 years ago

“Freeflush delivered my 2 large water tanks in very good time. The quality of the tanks is excellent and they should last for many years.”

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Posted 5 years ago

“Easy-to-use website & ordering process; efficient acknowledgment of order; speedy delivery. The (wall-mounted rainwater tank) article fitted together well, and was straightforward (for the man who was renewing my guttering) to install; since then it seems to collect properly the (small amount of ) rain which has fallen. My next-door neighbour is envious, and asked where I got it.”

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Posted 5 years ago

“Greatest service from the Freeflush customer service staff. I love my water butt, it looks good, arrived when it was supposed to. Would definitely use them again.”

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Posted 5 years ago

“Had a query about an Arcado water butt and contacted Customer Services. They solved the query immediately and suggested a product which would assist more efficient use of the butt. Great service; great advice and I would return in the future.”

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Posted 5 years ago

“I wasn’t sure about the rainwater harvesting product I needed so emailed a question. This was answered as soon as business opened the next working day by a lady called Hayley. Product ordered and arrived quickly and was spot on for the job. Only a small purchase but despite this the customer service was nothing less than superb. Follow up emails from Hayley kept me informed and were very polite and friendly. Best customer service I have seen for a long time. Prices were also very competitive. Highly recommend this company.”

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Posted 5 years ago

“The product is outstanding quality. It was delivered in good time. A neighbour confused it for a giant flower butt - so it works!”

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Posted 5 years ago

“Really pleased with the wall-hung waterbutt I puchased and have had installed at the front of my home. It will make life so much easier for me to water the plants in the front garden.”

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Posted 5 years ago

“Great customer service and good product. If I had one negative comment it is the shipping cost. Would buy from FreeFlush again.”

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Posted 5 years ago

“Fantastic customer service and a brilliant product received. Thank you.”

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Posted 5 years ago

“Good product. Fast delivery”

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Posted 5 years ago

“Fast and reliable”

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Posted 5 years ago

“Very good water butt, substantial with brass fittings for the three outlet points. Instructions and on line videos were very good. It would be five stars if the lid was a slightly tighter fit or had fastenings, it is quite heavy but I still think it could blow away in bad weather. It's an easy fix though, I used two small screws to retain it.”

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Posted 5 years ago

“This is a really good water butt, perfect for those locations where you can't fit a full sized one. It's not a 5 star yet as there are a few design niggles to do with using the offset installation and standard downpipe clamps, so you have to fettle a bit. I'm using it as a hub and will take water to other tanks, the big plus here is the efficiency of collection, all the water goes in until it's full. We had a downpour today and it went from empty to full in one go, brilliant. The customer service is also excellent, I'll be buying from them again”

Helpful Report

Posted 5 years ago

Freeflush is rated 4.9 based on 803 reviews