Freeflush Reviews

Name: Freeflush
Rating: 4.88

4.9 Rating 803 Reviews

98 %

of reviewers recommend Freeflush

Company Reviews

Questions

Metrics

4.9

Based on 803 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Location:

Unit 23 Astra Business Park
M17 1SU

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Freeflush 5 star review on 22nd November 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service and very fast delivery would definitely use this company again.”

Helpful Report

Posted 4 years ago

“A very good choice of non standard size water butts at reasonable prices. Had an issue fitting one of the butts I purchased but this was quickly resolved with the team's expert advice.”

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Posted 4 years ago

“Our order came very quickly and well packed everything in the box that should be. Our e mailed questions were answered very quickly and politely and we are delighted with our quality slim line wall mounted water butt.”

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Posted 4 years ago

“Good people to deal with and supply good products as described. Pleased with product and reordered straight away.”

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Posted 4 years ago

“Very happy with our slimline wall mounted water butt - uses a great system to avoid the by-pass you often get with others and looks good with out Victorian house and black pipework etc. The sales team were super helpful and efficient in dealing with a couple of queries I had. And it's worth noting that unlike some companies, on the odd occasion the live chat isn't available, they are incredibly prompt in emailing back when you leave a message via the website 'zendesk' option. The eco and ethical aspects of the outfit also appeal greatly and they don't at all compromise service or quality.”

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Posted 4 years ago

“I found the sales team to be very informative and suffered my questions patiently and with good humour, I was very happy with the prices which is why I decided to order another slimline water butt. Delivery was pretty quick and I'm glad to say I had no need to test their returns & refunds but going on the rest of their service I'm sure it would have been equally good. All round a happy customer.”

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Posted 4 years ago

“Extremely helpful advice received when buying a waterbutt. The best range of waterbutts to choose from.”

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Posted 4 years ago

“Very good product and when i realised that i had ordered the wrong size they were happy to help”

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Posted 4 years ago

“During lockdown we have been lazy and Amazon has mostly been our go to site for online shopping. However, this 300l water butt was only available in green which led us to search for a beige one elsewhere. Freeflush, had both green and beige. Fast delivery, good product and having bought one a couple of weeks ago and realised how compact and aesthetic, another two are on order. Communication has been excellent throughout. Would recommend.”

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Posted 4 years ago

“Stretford in Bloom were delighted to receive a 400 litre Prestige Large Square Planter. Its now in pride of place in the town centre. Looks amazing.”

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Posted 4 years ago

“Fast delivery, great service, thankyou!”

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Posted 4 years ago

“Talked with C.S. on chat prior to buying and were very knowledgeable and put me at ease for my requirements. Had an issue soon after fitting, this was rectified very quickly without any fuss. Thanks guys.”

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Posted 4 years ago

“Easy order process online. Was sent the wrong size hose initially but the customer service was second to none and the issue was rectified immediately. Would highly recommend and use again.”

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Posted 4 years ago

“Did exactly what they said they would, delivered on time, even during these difficult times with COVID-19 out there! Great customer service, well done!!!”

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Posted 4 years ago

“2nd order for 15mm flow restrictors. Product arrived promptly and works as described, inexpensive and effective.”

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Posted 4 years ago

“Good products & service from what I've experienced, aftersales particularly good & friendly. Could do with an enhanced search facility on the website's products page but otherwise altogether excellent.”

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Posted 4 years ago

“Quick and efficient service. Good products”

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Posted 4 years ago

“I ordered a slim water butt, received good prompt communication including an email to warn there may be delays due to Covid19. However there were no delays and I received the butt within a couple of days. I was emailed delivery information with tracking which was accurate. Just waiting for some rain now 🙂.”

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Posted 4 years ago

“Fantastic service! Would highly recommend”

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Posted 4 years ago

“Very pleased with slimline water butt, prompt delivery, great communication.”

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Posted 4 years ago

Freeflush is rated 4.9 based on 803 reviews