Freeflush Reviews

Name: Freeflush
Rating: 4.88

4.9 Rating 803 Reviews

98 %

of reviewers recommend Freeflush

Company Reviews

Questions

Metrics

4.9

Based on 803 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Location:

Unit 23 Astra Business Park
M17 1SU

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Freeflush 5 star review on 22nd November 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Have had two of this model of wall-mounted water butt for many years and replaced one of them over-time so decided to back a winning horse and order another replacement when a leak developed. It arrived on the due date, slotted instantly into place using the existing pipework. Unfortunately the tap - a different design to the previous ones - dripped. But resolution was only a phone call away. Within 24 hours the postman had delivered not just a replacement tap of the new design but also one of the old design. A real treat for a belt and bracers man like me! I couldn't praise the team any higher for their customer service. Ps: I fitted the old design tap...better the one you know!!”

Helpful Report

Posted 5 years ago

“Excellent product and very prompt service. Will return to them”

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Posted 5 years ago

“Prompt delivery. Second time buying this waterbutt. Was excellent in previous small terrace yard, and only decent looking option around so got again since moving. The butt itself is excellent, the internal overflow etc make it neat and tidy and works well. Had to tape some plastic inside the diverter to maximize harvesting so taken 1 star off. Not necessary to do but if diverter overhung more it would avoid this minor inefficiency.”

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Posted 5 years ago

“Item is of the quality I was hoping for; quickly sent; well packaged; No problems; Will use seller again.”

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Posted 5 years ago

“A good range of products and very friendly and helpful staff - quick to reposnd to emails and provide additional information. Item arrived well packaged and is of good quality. Would definitely use this company again.”

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Posted 5 years ago

“Freeflush were very friendly and helpful, answering my pre-order questions about their products. My order was dealt with promptly, arrived quickly and is of very good quality and well packaged. Highly recommended.”

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Posted 5 years ago

“Our large water butt arrived promptly on the specified day and was well packed. Communications with Freeflush were excellent and easy. Website efficient and well designed. We will connect the water butt soon and hope all will be good. Thanks for 5* service.”

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Posted 5 years ago

“Excellent company to deal with. Items arrived on time were of good quality at a good price.”

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Posted 5 years ago

“Excellent service and prompt delivery. Staff were also extremely helpful and supportive when I requested a spare part to replace one that I had damaged. Extremely satisfied.”

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Posted 5 years ago

“Very helpful and excellent product”

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Posted 5 years ago

“Very good communications and delivery, the hoses and hosetail hose fitting were of extremely good quality.”

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Posted 5 years ago

“Prompt service and good products.”

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Posted 5 years ago

“Quality product at a good price. Very well packaged. Prompt service. What more do you need?”

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Posted 5 years ago

“Order process straightforward, prompt confirmation of order & shipping. Tracking service on DHL website didn't work, so had no idea what day/time order would arrive - I needed to ensure I was in to receive it as it was a large item. I emailed freeflush, in the morning, for clarification of delivery date & they replied the next day at lunchtime. By then my order had been delivered. Timescales: Ordered on 3rd, shipped on 8th, delivered on 9th”

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Posted 5 years ago

“All arrived on time, and easy to fit”

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Posted 5 years ago

“Great water butt! Fits neatly on the wall and completely unobtrusive like its always been there. Pretty easy to fit. Customer service and delivery as needed. Thank you”

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Posted 5 years ago

“Total satisfaction with a 100% great service. My water butt arrived with a leak on the tank which was replaced immediately and without any hesitancy after I provided photo evidence of the fault. I was not expected to return the faulty tank and was even offered advice on how to repair the leak on the old tank by a very friendly and helpful Melody from the sales team - this enabled me, by ordering a new fixing kit, to install not one, but two water butts at my property. Thank you to a small, yet great company who deserve continued success.”

Helpful Report

Posted 5 years ago

“I bought a 'Rain Collector Speedy fit water butt filter for circular downpipes'. To have a water butt, we needed to fit a rain water diverter to a cast iron, small diameter downpipe that vanished into the ground at the base. This was the only solution I could find and, at first, I hesitated to pay the price. However, you certainly get what you pay for. It arrived quickly. The instructions are clear and there is a helpful video online. The hole-cutting bit included in the kit worked, although getting through the cast iron pipe was difficult and took ages, even with a plug-in drill. It was good that the part that went into the downpipe could be cut down for a smaller-diameter pipe, like ours. I waited until there had been enough rain to test it before writing this review. The water butt fills well and the diverter switched fine once the water butt was full. It's a great product.”

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Posted 5 years ago

“The Prestige wall mounted water butt I ordered arrived very quickly, in perfect condition. The fitting instructions were very clear and easy to follow. All in all an excellent transaction.”

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Posted 5 years ago

“Ordered an original self cleaning rainwater filter and raindiverter, delivery was fast and efficient, the only negative is the instructions are printed on the bag and are basic, otherwise I'm extremely please with my purchase, will effeminately use Freeflush again should the need arise”

Helpful Report

Posted 5 years ago

Freeflush is rated 4.9 based on 803 reviews