Freeflush Reviews

Name: Freeflush
Rating: 4.88

4.9 Rating 803 Reviews

98 %

of reviewers recommend Freeflush

Company Reviews

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Metrics

4.9

Based on 803 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Location:

Unit 23 Astra Business Park
M17 1SU

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Freeflush 5 star review on 22nd November 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good delivery; good quality product and fittings (Ecosure 280 litre).”

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Posted 4 years ago

“OUTSTANDING SERVICE ticks every box twice. The PRESTIGE WATER BUTT is STUNNING. Being wall hung it doesn't add weight to my flat roof. I was so impressed I bought another for my small courtyard garden. Whilst I'm 65yrs old and a bit of a liability with a drill the customer service was so brilliant I felt fully supported. Thank you all!”

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Posted 4 years ago

“Great service and products. Also they are great are offering advice and solutions. I have used then for sometime and wouldn't go anywhere else. John”

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Posted 4 years ago

“This is the first time I have used Freeflush, it was to purchase a brass tap for my water butt. I ordered a 1/2" bsp tap, unfortunately a 1" tap was delivered the next day - excellent dispatch system. The reason I am giving 4 stars is that there was no quibble about returning the oversize item and providing the correct item. The replacement tap arrived promptly complete with a free postage label to put on the envelope of the returning item. I am very appreciative of the good service and am pleased to say that the quality of the brass tap is excellent.”

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Posted 4 years ago

“The water butt connection tubing you supplied was better quality than its predecessor and arrived in good time. Thank you for providing great service during the current restrictions.”

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Posted 4 years ago

“The Rainsaver was easy to install without any tools or drilling and was exactly what I needed at the time. A small clip had been broken in transit and was replaced immediately. Emails and phone calls were responded to promptly and courteously. I've been really pleased with both the product and the service.”

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Posted 4 years ago

“Freeflush very generously donated a batch of Covid-19 headband visors to the local community hub that I work for. We are currently supporting the vulnerable by picking up prescriptions, doing shopping trips and providing wellbeing services over the phone. Thanks to Freeflush all our staff and volunteers feel that much safer! The headband visors are easy to put together with easy to follow instructions. Thanks for the support Freeflush!”

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Posted 4 years ago

“Friendly and knowledgeable service, happy to take the time to talk through our options even when the company is crazy busy. Thanks Jay & Hayley”

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Posted 4 years ago

“Great product made to high standard. Delivery was required for a specific day and the sales team were most accommodating and sorted this for me meaning the product arrived exactly when I needed it. Great service.”

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Posted 4 years ago

“Friendly and helpful customer service. A pleasure to deal with”

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Posted 4 years ago

“Superb customer service, kept informed via email,questions answered promptly. The wall mounted water butt arrived really quickly at this difficult time. Fitted same using all fixings supplied, instructions are straight forward it looks fab in situ and the butt is sturdy no flexing during install. RIGHT PEOPLE -RIGHT COMPANY👍👍”

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Posted 4 years ago

“Great personalised service from this company. They even called me to explain that a certain product was unavailable and offered an alternative.”

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Posted 4 years ago

“Very good advice and quick responses from Hayley in Freeflush office. Goods despatched promptly and meet our requirements completely. Neighbours so impressed they have decided to order for themselves. Highly recommended!”

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Posted 4 years ago

“I alway use Freeflush whenever I need vital supplies for my handyman business Ronovations. Junaid is super friendly and approachable. His customer service is second to non. He is my go to man 👨🏼 for anything related to water management systems. 5 stars ⭐️ ⭐️ ⭐️ ⭐️ ⭐️”

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Posted 4 years ago

“Excellent service - noted I had ordered wrong sized clamps and emailed me to check and correct order”

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Posted 4 years ago

“Exactly as described, despatched quickly and arrived as promised. Excellent service.”

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Posted 4 years ago

“We Ordered a New Rain Barrel They were good at handling the order they kept you well informed by E Mail to when your Order would be Delivered and it was Delivered on the Day they said it would be I would Recommend this Company and if I need any thing more I would not Hesitate to use them again Thank you for Service”

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Posted 4 years ago

“I was looking to buy the integrated toilet cistern for water saving and was convinced to take up the wall mounted water butt offer. Both items came quickly with tracking. Communication was excellent and the plumber installed both in a couple of hours. We did initially think we were missing some items, but Free flush were quick to tell us where they were (they were included inside the cistern). Will be looking to order again once the weather warms up a bit.”

Helpful Report

Posted 4 years ago

“Ordered 3 products with delivery. After a week nothing had arrived so emailed support. Was told it could be 2 weeks for delivery so email back if nothing in two weeks. Did that as still received nothing after 2 weeks. New package sent out which came 24 hours later but was missing 1 of the 3 products. Emailed again and another 24 hours later missing product turned up. Royal Mail delivery reference I was given never worked. Poor experience wouldn’t use again.”

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Posted 4 years ago

“I ordered a wall water butt and it arrived very promptly. I have taken it out of the box and it looks fine but I haven’t installed it yet.”

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Posted 4 years ago

Freeflush is rated 4.9 based on 803 reviews