Freeflush Reviews

Name: Freeflush
Rating: 4.88

4.9 Rating 803 Reviews

98 %

of reviewers recommend Freeflush

Company Reviews

Questions

Metrics

4.9

Based on 803 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Location:

Unit 23 Astra Business Park
M17 1SU

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Freeflush 5 star review on 22nd November 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Already have a water butt from Freeflush and needed some accessories. Odrering easy and despatch quick. All good.”

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Posted 5 years ago

“Arrived quickly, product as described, great service.”

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Posted 5 years ago

“Excellent product, 'does exactly WOT it says on the tin ' ,I now have two, team easily contactable for any advice/problems. Arrived as planned. Special mention for Hayley customer service . Many thanks .”

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Posted 5 years ago

“The water butt was a good price, delivered very promptly in good but minimal packaging. Instructions were clear and all we need now is some rain. Great service and product.”

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Posted 5 years ago

“The water butts and diverters arrived in good time and condition, the instructions were clear and all the fixings were supplied, which were up to the job, this is not always the case from some suppliers. I have fitted them in place, working well and looking good. Thanks”

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Posted 5 years ago

“Great product, great customer service. It looks good on the wall and works well. Thank you.”

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Posted 5 years ago

“Customer Service I had a delivery of a slimline wall mounted water butt that had a pin hole leak in the area surrounding the tap. Unfortunately , there was a fire in the manufacturing facility but eventually, Freeflush secured me a replacement butt at a discount.”

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Posted 5 years ago

“Follow up email impresive. Did what they said!”

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Posted 5 years ago

“I have fitted the rain diverter to a round down pipe from a large roof and to fill a 400L tank. The video on the internet is very good and I could not have done it without that. The diverter works well and I was pleasantly surprised that it captures most of the water coming down the pipe. I recommend this product if you want a simple and effective device to collect rainwater from a roof.”

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Posted 5 years ago

“Wall hung water butt arrived quickly and looks good. Tap leaked to start but was replaced free of charge after a phone call. Company appears to care about its products and most important it's customers. The wall hung butt looks smart and works well, a good buy worth the money.”

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Posted 5 years ago

“Freeflush are a really friendly company and it's been a pleasure to deal with. When I bought my house 12 years ago it had one of their water butts installed, and I've recently purchased a replacement as the old one developed a leak. Delivery was very fast, and the support has been top rate.”

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Posted 5 years ago

“Great customer service, good communication and excellent product. A little pricey compared to standard water butts but it is aesthetically pleasing, perhaps a level indicator would be handy. Mounted on the shed with suitable batons, very easy to fit.”

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Posted 5 years ago

“Friendly and helpful in dealing with my order. Recommended to my my friend who also had a similar positive response. Great products and good value.”

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Posted 5 years ago

“Really good communication and after sales follow up. Item arrived on time and well packed. Driver even had good directions. Excellent”

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Posted 5 years ago

“Fantastic customer service! I called before ordering as I had a tight time line for delivery, the guy went the extra mile to check stock, and contact the couriers to make sure delivery was possible before calling me back, I was nervous the delivery wouldn’t arrive on time, Hayley reassured me,, taking time to contact the driver to make sure the delivery was on schedule - which it was, would absolutely recommend and won’t hesitate to buy from again Thank you team!”

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Posted 5 years ago

“I asked a question before buying my Rain Diverter, which was Promptly answered. I then received an email to thank me for my order, which was Very nice. I’ve recommended their products to the Guys at work.”

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Posted 5 years ago

“Really great customer service! Part of my order was missing but the missing item was dispatched next day with no fuss. Would definitely buy from Freeflush again and have already recommended to others”

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Posted 5 years ago

“Great range of products, and super-helpful, friendly and efficient service.”

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Posted 5 years ago

“By mistake I ordered the wrong size of water butt from the Freeflush website - but they happily and promptly arranged a refund and to send out the correct item (which happened to be cheaper) - so, good service and very considerate - many thanks Hayley!”

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Posted 5 years ago

“I bought one leaf catcher as a trial and fitted to my down pipe early last year, We were very happy at the ease to empty the caught leaves. Now i dont need to get the ladder out and climb up to clear the leaves from the gutters, My wife and Children can do it easily. I was so pleased i have bought five more and fitted them, now all my down pipes have them fitted and my life is easier and simpler. I would highly recomend.”

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Posted 5 years ago

Freeflush is rated 4.9 based on 803 reviews