FreePrints_UK Reviews

Name: FreePrints_UK
Rating: 2.39

2.4 Rating 61 Reviews

30 %

of reviewers recommend FreePrints_UK

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2.4

Based on 61 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 61%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email

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FreePrints_UK 1 star review on 5th May 2021

Andy Neocleous

FreePrints_UK 1 star review on 21st June 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant idea for an app however I ordered on the 9th of May and expected delivery 28th. Paid for postage as you do with this app but the delivery time is horrendous.”

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Posted 4 years ago

“I ordered and paid for a photo box with my last order. The photos have arrived but no photo box was included. I have emailed them twice allowing 72 hours between emails and no reply. I will not use this company again. I would NOT recommend.”

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Posted 4 years ago

“love hem pictures”

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Posted 4 years ago

“Photos very dull and dark. Will have to have them printed again elsewhere. It’s a shame as I’ve used this site before with no issues.”

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Posted 4 years ago

“Received mine today, my first order. Paid extra for box. Quick delivery, excellent quality of photos. I am pleased I can have these memories in photos.”

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Posted 4 years ago

“Never received my cushion i ordered money has been taken but cushion hasn't arrived”

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Posted 4 years ago

“I got all 45 photos free as promised. A package came quickly and all the photos very good quality with no cut off heads.”

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Posted 4 years ago

“My pictures haven’t turned up. There’s no tracking number. They keep thanking me ‘for my patience’ which is actually winding me up because I am not feeling patient, I’d like to yell at someone!”

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Posted 4 years ago

“I had my parents photos printed..... They are brilliant. My in laws taken at same venue dreadful. Went straight in bin.”

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Posted 4 years ago

“I was happy enough with the photos however, on arrival the album cover had a deep visible scratch which was unacceptable. I complained via the app as suggested and 4 days later I am still waiting for a response. I tried emailing and got an email back saying I need to go via the app. Complained 2 days later again via the app. Still waiting for a response. Very disappointed.”

Helpful Report

Posted 5 years ago

“Shame there picture quality is bad Your photos come out dark and dull ! I’ve used them for a year now and the quality gets worse each order .. disappointing so won’t be useing again”

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Posted 5 years ago

“I’ve used free prints for a long time but the latest photos are very dark & dull, won’t be using again.”

Helpful Report

Posted 5 years ago

“I ordered 4 photo tiles 2 months ago now and still awaiting my order. Emailed customer services and they say they use a courier who don't give you an estimated time of arrival, will only attempt delivery 3 times and do not post an attempt to deliver notice through your door. Apparently they have attempted delivery twice already so they can only attempt one more time but can not tell me when this will be. No correspondence to say they have even attempted delivery once. So unfortunately due to not being able to stay in the house 24-7 in hope that the delivery will arrive I have asked for a refund. No recognition to this being any fault of their own. In fairness I have received prints from freeprints before now and would never have questioned their business which is so unfortunate.”

Helpful Report

Posted 5 years ago

“I ordered and paid for a photo box with my last order. The photos have arrived but no photo box included. Photos this time are very dark.”

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Posted 5 years ago

“Poor quality photos. Contrast is awful. Too much orange. Some cropped without my knowledge and rest don’t reflect the images I uploaded. Will not waste any more time or money on this app”

Helpful Report

Posted 5 years ago

“I requested 24 prints, all very good, bright, sharp scenic photos from my holiday in New Zealand, thinking I would choose one or two for a canvas wall print. The photos I received are dull and dowdy looking. Portrait and baby photos that I received last year were better, but I won't even waste postage on scenic photos in future, if the same light levels can't be copied onto the prints.”

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Posted 5 years ago

“I use them for all my photos, told all my friends to use them . Excellent quality photos also easy to use and quick delivery.😆”

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Posted 5 years ago

“I ordered 2 weeks ago Paid in full you failed delivery 2 days before Xmas said you can’t fill your obligation to what I paid in full Incompetent company. You say you’ve given enough Compensation its a promo code that you gave!!😂oh full refund 😂it’s your fault I expect a full refund and that won’t come through till after Xmas your customer service is shocking stick your code where the sun doesn’t shine. My sons present now he will not get.”

Helpful Report

Posted 5 years ago

“It lets me print 45 free prints each month and only charges me a small fee for postage. I have hundreds of photos on my phone, which would I had never got around to getting developed and now it's so easy with freeprints. It's exciting waiting for the postman to arrive and lovely to actually be able to hold a photograph, show to friends and family, make copies as gifts and sometimes frame them. Enlargement and white borders are just some of the other options you can choose. I have also joined photo books and photo tiles. I highly recommend that you download the free apps, you won't be sorry.”

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Posted 6 years ago

“45 free prints and just pay cheap delivery! can't complain!”

Helpful Report

Posted 7 years ago

FreePrints_UK is rated 2.4 based on 61 reviews