French Market Lanterns Reviews

Name: French Market Lanterns
Address: 32411 Fm 2978, Magnolia
Rating: 4.54

4.5 Rating 363 Reviews

86 %

of reviewers recommend French Market Lanterns

4.5

Based on 363 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About French Market Lanterns:

A leading online seller of authentic handcrafted gas light lanterns. Gas, Electric and LED options available for Handing, Post and Wall Mount installations.

Visit Website

Phone:

866-393-3881

Email:

customerservice@frenchmarketlanterns.com

Location:

32411 Fm 2978
Magnolia
77354

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French Market Lanterns 5 star review on 5th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The lanterns are beautiful! We are wild about them. I appreciated how fast they shipped out.”

French Market Lanterns 5 star review on 14th November 2022

Helpful Report

Thank you so much for your glowing 5-star review, Donna! We are truly grateful for your kind words and for taking the time to share your feedback. It brings us immense joy to know that you find our French Market Lanterns beautiful and that you're absolutely wild about them! We also appreciate your mention of our fast shipping. We understand how important it is to receive your order quickly and we make it a priority to get products out to our customers as swiftly as possible. Once again, thank you for choosing our lanterns and for the fantastic rating. We hope they bring a warm and enchanting ambiance to your space. Should you need any further assistance, please don't hesitate to reach out.

“The craftsmenship and quality of these lanterns are outstanding. I am very pleased.”

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“Outstanding customer service. One of the ordered lanterns arrived damaged. Randa was kind, prompt and super efficient in resolving the issue. Thank you!”

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“Our Nottoway lantern is spectacular. It is just the detail we wanted for our front porch. The only negative is that the instructions were not super clear, but we managed and that is hardly much of a downside considering the quality of lanter. We are very pleased.”

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“Absolutely stunning lanterns. They make my house look so much more elegant and inviting.”

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“The lantern is beautiful and the customer service experience was outstanding. I needed a rush order to account for the timeline of the project and the customer service rep was able to clearly relay my needs and follow up with me on the timeline I could expect. It was an incredible experience. Would return for next purchase!”

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“Beautiful lamp.”

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“The customer service is amazing.”

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“The product that I bought was exactly as expected, except for one thing and they had no problem correcting it immediately. They are very friendly and eager to help. Yes, this company is (in my opinion) above most these days. I would without hesitation reccommend them. Thank you.”

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“We already have 3 of the same lantern on our house. We purchased them 17 years ago. We were so happy to still be able to order the same lantern now that we are renovating and need to add another. Thank you for keeping this classic design! Shipping was much faster than expected, Thank you!”

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“Beautiful Lantern. Came in as described and is the talk of the neighborhood Ordered all online and shipping was within a week or ordering. Very satisfied with this purchase”

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“Called with problem with my lanterns. Come to find out, we had burners for natural gas and it was creating a major spot problem. The staff quickly recognized the problem and made to recommendation to get burners for LP gas. Problem solved and we now have clean burning lanterns.”

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“The copper lantern is exactly what I wanted. It is already developing a beautiful patina.”

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“Love my copper lantern, it’s the perfect compliment to my back porch.”

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“Lanterns were shipped promptly and beautiful. So far no issues with installation with electrical and gas contractors.”

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“Gorgeous! I love the new fixtures, they are perfect.”

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“The problem was my city inspector would not clear the lantern gas valve because it was copper. This caused a huge problem and frustration for me and my gas plumber. My plumber came up with a way to install a separate metal valve. Doesn’t look as good but works”

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“Very pleased”

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“Customer service is excellent and lanterns are high quality.”

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Thanks for the feedback! We love our customer service team!

“I was less than thrilled with the quality of a $670 hanging lantern from Primo. Firstly, it’s next to impossible to conceal the gas line along the housing, which is a little bit of any eye sore. There isn’t any adjustment that allows the consumer to tighten the mount points while ensuring the lantern is aligned with the house. If the mounts are screwed tightly, then the lantern is at an angle to the house. This also goes for the flame tip, which comes in two pieces. Aligning the flame tip, gas valve, and routing the flare fitting such that it is straight and tight is impossible. If the gas valve is aligned to the front, which is how it should be, the flair fitting on the bottom is directed to the front, but the pre-installed 3/16” tubing is in the back. I’ve tried several times to attach pictures but always gave errors processing.”

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“Very easy to order online in a very quick response and delivery of the products that I ordered”

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French Market Lanterns is rated 4.5 based on 363 reviews