French Market Lanterns Reviews

Name: French Market Lanterns
Address: 32411 Fm 2978, Magnolia
Rating: 4.54

4.5 Rating 363 Reviews

86 %

of reviewers recommend French Market Lanterns

4.5

Based on 363 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About French Market Lanterns:

A leading online seller of authentic handcrafted gas light lanterns. Gas, Electric and LED options available for Handing, Post and Wall Mount installations.

Visit Website

Phone:

866-393-3881

Email:

customerservice@frenchmarketlanterns.com

Location:

32411 Fm 2978
Magnolia
77354

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French Market Lanterns 5 star review on 5th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful Lantern! Because of the extreme cold, flu and pneumonia then crazy rain it’s still in the box, but it looks really nice. Further review when it’s installed.”

Helpful Report

“Our lantern is absolutely beautiful! We haven’t put it up yet as our renovation isn’t complete but I’m only assuming it will be just as perfect installed as it is just out of the box!”

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“I ordered a gas lantern that has a flame in antiqued copper. The visual impact is huge. I had a question & got a very quick response.”

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“Our French Market Lanterns are incredible! We purchased 2 wall-mounted gas lanterns with a black copper finish. They arrived in less time than we expected and they were packaged incredibly well to ensure no breakage, damage, etc. They were stunning right out of the box and look even better now that they are installed on our porch on both sides of our entry door. The installation was super easy and we are very appreciative of the high quality of the gas lights. I highly recommend French Market Lanterns for their selection, high quality, attention to detail, and exceptional service.”

Helpful Report

“Very satisfied with my purchase of PRIMO Copper Lanterns. Did ask some questions that were quickly answered by customer service before ordering. Delivery was made within a week whereas most retailers were saying 4-5 weeks. One Lantern had a broken glass panel and one was missing a hinge pin. I contacted customer service and they promptly had parts sent for me to install. The lanterns look great and I ordered some gas flame-like bulbs to add more of desired look.”

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“Easy ordering process, quick shipment and delivery, and my items arrived in perfect condition. I’ll be ordering from this company again.”

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“The lanterns themselves look great. However, the three that I ordered were all slightly damaged. Bent frames, or incompletely assembled. The glass panes were not held in place by the thin sheet metal brackets at the top and bottom in all three lanterns. I needed to carefully bend the metal so as to snug up the glass. The glass was held in place during shipping with styrofoam inserts, which I believe helped to avoid damage to the glass. I needed to bend the outer shell in several places, but due to timelines of plumber scheduling and the fact that these took several weeks to deliver, I decided to keep them and look past the irregularities. They are a fantastic addition to the home, however, are overpriced excessively for the delivered product.”

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“I have not installed the lantern yet and it is pretty but was disappointed to see that this was made in China. This was not indicated anywhere on their website that I saw.”

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“Would be 5 stars if it wasn’t made in china, very disappointed in that would have paid more for American made”

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“easy to work with, knowledgeable about the products”

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“The lantern is beautiful and I received it the day after I ordered it! Could not be more pleased!”

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“Great Lanterns! Will look awesome on the new house.”

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“Time will tell, but first impressions are that the lanterns appear well constructed, were easy to install and look as beautiful as we hoped they would.”

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“Once I got through, the service was fine; however, it took me over 4 tries to get help. Called, left messages but never received a call back. I needed glass replacements and the website didn't offer parts. I tried making the glass but that failed. I made one last attempt to get through and lucked out getting ahold of someone.”

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“Great customer support, answered questions on install and sent photos to help! Plus fast shipping. Product is very high quality and a compliment getter.”

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“great service”

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“I bought a flame imitation light bulb which was either defective or not suitable. I assume it was defective. They wanted a restocking fee. I called and they said I would get an RMA to ship back but I never got one. I was going to buy some lighting but not now.”

Helpful Report

“the lantern is nicely built, looks great, easy to install. very satisfied, works well for our historic home.”