French Market Lanterns Reviews

Name: French Market Lanterns
Address: 32411 Fm 2978, Magnolia
Rating: 4.54

4.5 Rating 363 Reviews

86 %

of reviewers recommend French Market Lanterns

4.5

Based on 363 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About French Market Lanterns:

A leading online seller of authentic handcrafted gas light lanterns. Gas, Electric and LED options available for Handing, Post and Wall Mount installations.

Visit Website

Phone:

866-393-3881

Email:

customerservice@frenchmarketlanterns.com

Location:

32411 Fm 2978
Magnolia
77354

Write Your review

Tell us how French Market Lanterns made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

French Market Lanterns 5 star review on 5th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful Product and really fast delivery!!”

Helpful Report

“I'm still waiting to hear about the bulbs that were broken. I need them replaced with working ones”

Helpful Report

“Exelent service- Exelent products”

Helpful Report

“Gorgeous but TINY!!! We have a farmhouse built inn1904 and the ceilings are not very high. I went w the middle height and it’s dwarfed. They’re wonderful but get the biggest you can”

Helpful Report

“While the lantern is nice I had an issue with the pole connection. When I asked for help I was ghosted.”

Helpful Report

“Great communication and beautiful products!”

Helpful Report

“I’ve ordered 3 copper gas lanterns for our new build. The shipping was fast and the lanterns are beautiful! I have already recommended French Market to my friend who is changing out her lights and her daughter who is building a new home!”

Helpful Report

“Ordered a Georgetown hanging lantern in copper and shipping was very quick. It unfortunately arrived damaged and the company worked quickly to have the damaged one returned at their expense and a new one sent. Had the replacement in less than a week. The lantern looks like really nice quality and can’t wait to get it installed. Even better is how well the company handled the replacement. Will be ordering more lights from them very soon.”

Helpful Report

“Randa is lovely to work with- I just ordered additional lights for a client and she’s been very helpful. I’m looking forward to seeing the lights installed!”

Helpful Report

“Selections was excellent, purchase was easy, and customer service was a cut above. And, we received our purchase within two days!!”

Helpful Report

“Very helpful rep Very fast shipping”

Helpful Report

“The coppersmith brand lanterns I purchased fit the design where they are installed perfectly Ordering and delivery cannot be faulted BUT. For the premium price point paid I should not have had to finish the incompletely installed glass nor should I have received a product of CHINA. All of the inferences from Coppersmith were of an American made product. Very disappointed to say the least”

Helpful Report

“When I called to place the order for my lanterns (7) the customer service person was helpful and pleasant. I tried to call back multiple times to get installation questions answered for my builder and no one answered the phone. I went to voicemail and no one ever called me back.”

Helpful Report

“Customer service!”

Helpful Report

“The lights worked and looked great!”

Helpful Report

“My house, built in 1897, needed oversized outdoor lighting and FML products fit the bill. Thank you.”

Helpful Report

“I ordered a lantern in the wrong size. Rania in customer service was so responsive and helpful. With her help I was able to exchange the light for the proper size without any issues. Thank you!”

Helpful Report

“Great customer service from Randa Addam!”

Helpful Report

“The elegance, the flickering light, and the detailed workmanship, sets my house apart with their lanterns!”

Helpful Report

Do you have any pictures of your lanterns installed? I'm sure other customers would love to see them..

“So helpful in getting what I needed! Product is beautiful!”

Helpful Report

Thank you for the feedback! Glad you like your lanterns :)

French Market Lanterns is rated 4.5 based on 363 reviews