French Market Lanterns Reviews

Name: French Market Lanterns
Address: 32411 Fm 2978, Magnolia
Rating: 4.54

4.5 Rating 369 Reviews

86 %

of reviewers recommend French Market Lanterns

4.5

Based on 369 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About French Market Lanterns:

A leading online seller of authentic handcrafted gas light lanterns. Gas, Electric and LED options available for Handing, Post and Wall Mount installations.

Visit Website

Phone:

866-393-3881

Email:

customerservice@frenchmarketlanterns.com

Location:

32411 Fm 2978
Magnolia
77354

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French Market Lanterns 5 star review on 5th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great customer support, answered questions on install and sent photos to help! Plus fast shipping. Product is very high quality and a compliment getter.”

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“great service”

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“I bought a flame imitation light bulb which was either defective or not suitable. I assume it was defective. They wanted a restocking fee. I called and they said I would get an RMA to ship back but I never got one. I was going to buy some lighting but not now.”

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“the lantern is nicely built, looks great, easy to install. very satisfied, works well for our historic home.”

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“Exquisite and timeless. Amazing quality!”

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“very good!!”

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“Beautiful Product and really fast delivery!!”

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“I'm still waiting to hear about the bulbs that were broken. I need them replaced with working ones”

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“Exelent service- Exelent products”

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“Gorgeous but TINY!!! We have a farmhouse built inn1904 and the ceilings are not very high. I went w the middle height and it’s dwarfed. They’re wonderful but get the biggest you can”

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“While the lantern is nice I had an issue with the pole connection. When I asked for help I was ghosted.”

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“Great communication and beautiful products!”

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“I’ve ordered 3 copper gas lanterns for our new build. The shipping was fast and the lanterns are beautiful! I have already recommended French Market to my friend who is changing out her lights and her daughter who is building a new home!”

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“Ordered a Georgetown hanging lantern in copper and shipping was very quick. It unfortunately arrived damaged and the company worked quickly to have the damaged one returned at their expense and a new one sent. Had the replacement in less than a week. The lantern looks like really nice quality and can’t wait to get it installed. Even better is how well the company handled the replacement. Will be ordering more lights from them very soon.”

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“Randa is lovely to work with- I just ordered additional lights for a client and she’s been very helpful. I’m looking forward to seeing the lights installed!”

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“Selections was excellent, purchase was easy, and customer service was a cut above. And, we received our purchase within two days!!”

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“Very helpful rep Very fast shipping”

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“The coppersmith brand lanterns I purchased fit the design where they are installed perfectly Ordering and delivery cannot be faulted BUT. For the premium price point paid I should not have had to finish the incompletely installed glass nor should I have received a product of CHINA. All of the inferences from Coppersmith were of an American made product. Very disappointed to say the least”

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“When I called to place the order for my lanterns (7) the customer service person was helpful and pleasant. I tried to call back multiple times to get installation questions answered for my builder and no one answered the phone. I went to voicemail and no one ever called me back.”

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“Customer service!”

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French Market Lanterns is rated 4.5 based on 369 reviews