French Market Lanterns Reviews

Name: French Market Lanterns
Address: 32411 Fm 2978, Magnolia
Rating: 4.55

4.6 Rating 370 Reviews

86 %

of reviewers recommend French Market Lanterns

4.6

Based on 370 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About French Market Lanterns:

A leading online seller of authentic handcrafted gas light lanterns. Gas, Electric and LED options available for Handing, Post and Wall Mount installations.

Visit Website

Phone:

866-393-3881

Email:

customerservice@frenchmarketlanterns.com

Location:

32411 Fm 2978
Magnolia
77354

Write Your review

Tell us how French Market Lanterns made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

French Market Lanterns 5 star review on 5th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The lantern they made us is gorgeous. I would say, to anyone ordering, is to pad the delivery time - it was substantially behind schedule (60+ days) but worth the wait.”

Helpful Report

“The shipment of the bulbs was expedient and the bulbs are extremely realistic to a gas lantern effect! I highly recommend!”

Helpful Report

“Great customer service!”

Helpful Report

“Your company was very good to deal with on the purchase of 7 coppersmith lanterns. The product is great. I have one that is not working and have e-mailed your company three times over about 3 weeks and have not gotten a response. Not to mention leaving at least two voice mails. I reached out to Coppersmith directly and they re-directed me back to you. Being a small business owner myself I understand problems and very rarely will leave a bad review unless I feel a company deserves one.”

Helpful Report

“Very happy with purchase. Great quality and style.”

Helpful Report

“Rather give a review after receiving the new lantern I ordered 2 weeks ago. Still waiting for the new lantern I ordered to be shipped. Still waiting on my refund for the lantern I returned via UPS two weeks ago. Please expedite this process.”

Helpful Report

“Beautiful copper lantern.”

Helpful Report

“The only improvement that I would recommend is to send out another update perhaps a week or two after the initial confirmation email. This update should just state that you’re still awaiting material from your supplier. Upon receipt you guys will begin fabrication and then prepare fir shipment. Once you prepared to ship the communication was excellent! I would’ve liked an update sooner but you answered my questions immediately via email. I love the lanterns, the ordering process was simple and your service was outstanding.”

Helpful Report

“Received my beautiful lighting in less than a week! They look great!”

Helpful Report

“These lanterns are beautifully crafted and they are sure to compliment any home. Each lantern arrived packaged very well. Customer service was very helpful in guiding us on sizing, style and very friendly.”

Helpful Report

“Beautiful lights. I have not yet had the opportunity to install them though”

Helpful Report

“My first order came within a couple weeks. My second took six weeks. I have emailed a couple time that I am in need of 2 siding adapters for 2 of my lamps. But i have not heard from anyone.”

Helpful Report

“The light came in sooner then expected and is very good quality. I would definitely buy from French Market Lanterns again”

Helpful Report

“This lantern is beautiful! My husband installed it - Easy Peasy! Packing/Shipping Superb! Can't say enough!!”

French Market Lanterns 5 star review on 11th November 2021

Helpful Report

“Shared back order date was changed at the time of expected shipment.”

Helpful Report

“Beautiful lanterns shipped in a timely manner. Thanks so much.”

Helpful Report

“Easy website. Arrived sooner than expected. Excellent quality.”

Helpful Report

“The customer service was wonderful...excellent help and fast order and delivery. The lamps are of good quality and look beautiful in their location. I was disappointed that they were actually made in China, but we were satisfied, because we needed them in a short period of time.”

French Market Lanterns 5 star review on 3rd November 2021

Helpful Report

“French Market Lantern's are so well made. Took A few weeks to receive my first order, but that's understandable due to the circumstances with the pandemic etc. The second lantern I ordered arrived with my first order which was very satisfying. I do Recommend this store.”

Helpful Report

“Great customer service and such beautiful lanterns!!”

Helpful Report

French Market Lanterns is rated 4.6 based on 370 reviews