The Natural French Soap Company Reviews

Name: The Natural French Soap Company
Rating: 4.85

4.9 Rating 489 Reviews

97 %

of reviewers recommend The Natural French Soap Company

Company Reviews

Questions

Metrics

4.9

Based on 489 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

0033 986 21 04 65

Email:

bonjour@naturalfrenchsoap.com

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The Natural French Soap Company 5 star review on 5th August 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“So glad we have found this company. Firstly, so easy to select and order online. Prices are so reasonable and delivery just a few days. The deliveries are now an anticipation in themselves. Soaps are beautifully individually wrapped in tissue paper and there is always a lovely extra gift enclosed like a sample travel soap, or even little pastries. The first gift we had was a travel rose soap and that has become our favourite fragrance. The soaps lather amazingly well even though we are in a hard water area, and our skin seems much smoother and softer since using these soaps. Also have bought the liquid soap which is the best we’ve ever bought and a tiny amount lathers beautifully. There’s always a lovely message from Sophie in the paperwork accompanying the delivery. We feel we have made a new friend although we’ve never met. We intend using their soaps exclusively from now on.”

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Posted 4 years ago

“I have bought from the Natural French Soap Company for some time, the products that they sell are really top class and the soaps smell good enough to eat! Delivery times are excellent, my last order arrived within 4 days. Sophie is a delight to deal with and helps in any way possible.”

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Posted 4 years ago

“I am delighted with the shampoo I purchased recently from The Natural French Soap Company. It lathers easily, smells lovely and is very soothing, my sensitive scalp is cured, my hair is shiny and feels in very good condition. The service was speedy and efficient and Sophie is very caring and makes her customers feel special. I will certainly continue to be a customer.”

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Posted 4 years ago

“Very friendly always with a smile. Delivery always on time and very good products.”

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Posted 4 years ago

“The website is easy to navigate and has interesting pages. Service is quick and the soaps are always beautifully packed in tissue paper with a personal note from Sophie and a small free gift included. It is a pleasure to choose the soaps which have a wide range of perfumes and are lovely to use. You have to be careful to let them dry and I usually have three on the go drying in separate dishes so they don't become slimy through too frequent use. The bathroom smells gorgeous as a result.”

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Posted 4 years ago

“Natural French Soap Company is an amazing Company. The soaps are beautiful, natural and wonderful quality. We absolutely love them. They come beautifully and naturally packaged. Sophie provides such a wonderful service and has such a personal touch. Delivery and price perfect too.”

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Posted 4 years ago

“Amazing customers service, speedy delivery and made me feel valued as a customer! Will definitely got me as a lifetime customer now.”

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Posted 4 years ago

“These soaps are just beautiful. Customer service has always been very good and answer any questions I may have. They really understand the products they sell but what really comes through is that they love the products they sell. My soaps have always been delivered in perfect condition and arrive in good time.”

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Posted 4 years ago

“A great selection coupled with prompt, professional service. They do a tremendous job in ensuring their clients are satisfied. Even being all the way over in the States my products arrived quickly and were packaged beautifully (The additional bar of lemon soap added was a great touch). I already have my next order selected for when my current supply runs out.”

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Posted 4 years ago

“This soap is luxurious, and the scents take you on a holiday to the south of France each time you use them. Really excellent service, and high quality products. I will be a regular customer.”

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Posted 4 years ago

“Great products, swift delivery and a lovely sense of humor included”

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Posted 4 years ago

“Excellent products and excellent service. Quick and helpful answers! I was very happy to find the company, because nowhere else on the internet could I found those quality products for a very competitive price! Ps I love their “french” communication style ❤️🇫🇷”

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Posted 4 years ago

“I was delighted with my very first order with Natural French Soap Company. Everything was beautifully wrapped and personalised making me feel valued as a customer. Plus there was a lovely confectionary thrown in for good measure. I will be using this company from now on for my shower/bathing products.”

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Posted 4 years ago

“Fantastic products! Quick delivery and entertaining email follow-ups. A lovely piece of France delivered to your door.”

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Posted 4 years ago

“I was so pleased to receive the lavender handsoap which we usually stock up on when visiting France. Due to current circumstances we are unable to visit this year. So being able to order on line and receive so quickly is great. And the lovely small bar of soap sent in the lovely packaging is much appreciated 🤗”

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Posted 4 years ago

“Superb customer service and excellent quality soap and even at the beginning of the pandemic I got my soap on a rope swiftly 😘”

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Posted 4 years ago

“I love this company. All their products are top quality are packaged beautifully at very reasonable prices. They also remind me of happy holidays in France. What more could you want?”

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Posted 4 years ago

“Those are definitely my favourite soaps. They have great body care products and cleaning soaps which I use for laundry and general purposes. Customer service is always very good too. I would definitely recommend this company, lovely products and perfect, fast service.”

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Posted 4 years ago

“First time I knew this company was 15 years ago, and I felt in love with their soaps, specially with patchouli, and since the confinement I buy them on line and the service is more than excellent.”

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Posted 4 years ago

“Beautiful soaps. Sent quickly, I receive them in four days from France. Brings back so memories of ou time when we lived there. Love the cute texts from Sophie.”

Helpful Report

Posted 4 years ago

The Natural French Soap Company is rated 4.9 based on 489 reviews