The Natural French Soap Company Reviews

Name: The Natural French Soap Company
Rating: 4.85

4.9 Rating 489 Reviews

97 %

of reviewers recommend The Natural French Soap Company

Company Reviews

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Metrics

4.9

Based on 489 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

0033 986 21 04 65

Email:

bonjour@naturalfrenchsoap.com

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The Natural French Soap Company 5 star review on 5th August 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The soap I ordered was excellent and Sophie couldn’t have been more helpful. I would definitely recommend Natural French Soap and will be using them again the next time I need to replenish my order.”

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Posted 6 years ago

“Really nice people to do business with.”

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Posted 6 years ago

“These are the most wonderfully smelling, smooth soaps available! They feel like cream on the body, leaving a soft cleanliness that is not easily achieved with American soaps. I absolutely recommend these to anyone and everyone.”

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Posted 6 years ago

“Lovely company selling very refined products. Attentive customer service.”

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Posted 6 years ago

“thankyou so much for my order, the soaps will be gifts. thankyou for the lavender due to the my order being lost therefore delayed in delivery. much appreciated”

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Posted 6 years ago

“I love this beautiful natural soap. It is so versatile and a pleasure to use.”

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Posted 6 years ago

“Lathers well smells great”

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Posted 6 years ago

“Fantastic customer service! Attentive, carrying, and highly professional. Thank you!!!!”

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Posted 6 years ago

“Beautiful soap fab reviews from customers thank you”

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Posted 6 years ago

“Payment has been made for more than two weeks yet no updates from Ken despite several emails to him requesting for tracking number and shipment details. No sign of product and I don’t think it’s even shipped out yet. During pre-sales, his replies were prompt and once payment was made, radio silence. Is this a scam??”

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Posted 6 years ago

I assume from your comments that you haven't received my email correspondence explaining the situation with your order. I apologise for that. It is interesting that you would use the word scam, suggesting that we are in some way trying to cheat people when you asked me to alter the import invoices so as not to pay import taxes in Singapore. Isn't it ironic? Don't you think? I am very sorry you no longer have confidence in us, and I have refunded your payment. Ken

Posted 6 years ago

“Products, delivery and the great email from Ken or Sophie!!”

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Posted 6 years ago

“So glad I found this website, their French soap is delightful to use and the bathroom smells wonderful with a basket of these soaps in there.”

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Posted 6 years ago

“Appalling customer service”

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Posted 6 years ago

Occasionally we make mistakes, and things can go wrong, and when that happens, we gladly hold up our hands and accept the criticism that stems from that. We always try our very best to put things right. However, this isn't one of those times. Your order for a bottle of liquid soap arrived promptly and in good order. Your criticism was that we 'massacred the beautiful French language' by missing off an accent on a French word in the newsletter you received. An email exchange ensued where you proceeded to fly personal accusations including calling me a liar, at which point I asked you to refrain from emailing further. You are entirely entitled to leave this review, as I am to respond to it, but it is a shame you felt the need to, and we both know it is unjustified. Ken

Posted 6 years ago

“Lovely perfume, creamy lather. Well-packaged. Nice personal note from Sophie. Little free gift making the bathroom smell gorgeous.”

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Posted 6 years ago

“Oval French soaps smell wonderful, last for ages and make a great gift . I have not bought any other type of soap for myself for years!”

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Posted 6 years ago

“Love these French soaps. Just can’t get the same quality and fragrance soaps in the U.S.”

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Posted 6 years ago

“it made my SKIN & sense of smell happy!”

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Posted 6 years ago

“Perfect for my husband’s eczema. Lovely natural lavender soap which lasts so well. Makes a wonderful gift too.”

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Posted 6 years ago

“Speedy and efficient service - my soaps arrived well packaged.”

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Posted 6 years ago

“I Love Love Love this company!!!”

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Posted 6 years ago

The Natural French Soap Company is rated 4.9 based on 489 reviews