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The Natural French Soap Company Reviews

4.9 Rating 489 Reviews
97 %
of reviewers recommend The Natural French Soap Company
4.9
Based on 489 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Read The Natural French Soap Company Reviews
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Phone:

0033 986 21 04 65

Email:

bonjour@naturalfrenchsoap.com

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The Natural French Soap Company 5 star review on 5th August 2020
Linda
The Natural French Soap Company 5 star review on 5th August 2020
Tiffany Orsak
The Natural French Soap Company 5 star review on 5th August 2020
Martha
The Natural French Soap Company 5 star review on 1st May 2020
Salvatore
The Natural French Soap Company 5 star review on 25th March 2020
Salvatore
The Natural French Soap Company 5 star review on 10th August 2019
Salvatore
The Natural French Soap Company 5 star review on 21st August 2018
Vintage Revival
5
Anonymous
Anonymous  // 01/01/2019
The soap I ordered was excellent and Sophie couldn’t have been more helpful. I would definitely recommend Natural French Soap and will be using them again the next time I need to replenish my order.
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Posted 6 years ago
Really nice people to do business with.
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Posted 6 years ago
These are the most wonderfully smelling, smooth soaps available! They feel like cream on the body, leaving a soft cleanliness that is not easily achieved with American soaps. I absolutely recommend these to anyone and everyone.
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Posted 6 years ago
Lovely company selling very refined products. Attentive customer service.
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Posted 6 years ago
thankyou so much for my order, the soaps will be gifts. thankyou for the lavender due to the my order being lost therefore delayed in delivery. much appreciated
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Posted 6 years ago
I love this beautiful natural soap. It is so versatile and a pleasure to use.
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Posted 6 years ago
Lathers well smells great
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Posted 6 years ago
Fantastic customer service! Attentive, carrying, and highly professional. Thank you!!!!
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Posted 6 years ago
Beautiful soap fab reviews from customers thank you
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Posted 6 years ago
Payment has been made for more than two weeks yet no updates from Ken despite several emails to him requesting for tracking number and shipment details. No sign of product and I don’t think it’s even shipped out yet. During pre-sales, his replies were prompt and once payment was made, radio silence. Is this a scam??
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Posted 6 years ago
I assume from your comments that you haven't received my email correspondence explaining the situation with your order. I apologise for that. It is interesting that you would use the word scam, suggesting that we are in some way trying to cheat people when you asked me to alter the import invoices so as not to pay import taxes in Singapore. Isn't it ironic? Don't you think? I am very sorry you no longer have confidence in us, and I have refunded your payment. Ken
Posted 6 years ago
Products, delivery and the great email from Ken or Sophie!!
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Posted 6 years ago
So glad I found this website, their French soap is delightful to use and the bathroom smells wonderful with a basket of these soaps in there.
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Posted 6 years ago
Appalling customer service
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Posted 6 years ago
Occasionally we make mistakes, and things can go wrong, and when that happens, we gladly hold up our hands and accept the criticism that stems from that. We always try our very best to put things right. However, this isn't one of those times. Your order for a bottle of liquid soap arrived promptly and in good order. Your criticism was that we 'massacred the beautiful French language' by missing off an accent on a French word in the newsletter you received. An email exchange ensued where you proceeded to fly personal accusations including calling me a liar, at which point I asked you to refrain from emailing further. You are entirely entitled to leave this review, as I am to respond to it, but it is a shame you felt the need to, and we both know it is unjustified. Ken
Posted 6 years ago
Lovely perfume, creamy lather. Well-packaged. Nice personal note from Sophie. Little free gift making the bathroom smell gorgeous.
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Posted 6 years ago
Oval French soaps smell wonderful, last for ages and make a great gift . I have not bought any other type of soap for myself for years!
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Posted 6 years ago
Love these French soaps. Just can’t get the same quality and fragrance soaps in the U.S.
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Posted 6 years ago
it made my SKIN & sense of smell happy!
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Posted 6 years ago
Perfect for my husband’s eczema. Lovely natural lavender soap which lasts so well. Makes a wonderful gift too.
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Posted 6 years ago
Speedy and efficient service - my soaps arrived well packaged.
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Posted 6 years ago
I Love Love Love this company!!!
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Posted 6 years ago
The Natural French Soap Company is rated 4.9 based on 489 reviews