The Natural French Soap Company Reviews

Name: The Natural French Soap Company
Rating: 4.85

4.9 Rating 489 Reviews

97 %

of reviewers recommend The Natural French Soap Company

Company Reviews

Questions

Metrics

4.9

Based on 489 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

0033 986 21 04 65

Email:

bonjour@naturalfrenchsoap.com

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The Natural French Soap Company 5 star review on 5th August 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“good web site, easy access, speedy delivery and good product”

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Posted 4 years ago

“I’ve been very pleased with items from This company, fast delivery and very good service Henrik ( Denmark )”

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Posted 4 years ago

“Quick delivery, good communication. Sustainable packaging. Lovely products!”

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Posted 4 years ago

“Fantastic products & super fast delivery to Ireland :-)”

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Posted 4 years ago

“Nice soap, slightly more expensive that buying direct at a French market which we have done for the past 12 years every summer. You might want to think about having packs of 8/10/12 for a discounted price. Will buy again when stocks run down.”

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Posted 4 years ago

“Buying soap from NFS is a bit of luxury and anticipation. A real treat.”

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Posted 4 years ago

“Thank you for efficient order processing, quick delivery and just delightful customer service and correspondence. Keep up the good work! I now have a great selection of my favourite soaps in my new home but will get back to you as soon as I run out again. :-) Stay safe and stay healthy. Lots of regards from Helsinki.”

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Posted 4 years ago

“I have received your parcel today and wanted to let you know how grateful it feels to receive a personalised note on my invoice. I wanted to reciprocate the gesture and letting you know that, as a customer, those simple attentions can make a huge difference. Thank you for the guest soap as well. We do love natural soap versus synthetic shower gel here! Wishing you and your team to say safe and well.”

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Posted 4 years ago

“Hi Sophie thanks for a quick delivery soap my wife and i travel to France every year and always stock up on Olive soap but of course this year we are not able travel this year,This is special soap that does not affect my skin again i thank for a quick response”

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Posted 4 years ago

“Thank you for my lovely soaps. It would be difficult to choose my favourite but if pushed I think it would be Patchouli. My bathroom smells beautiful. I can certainly recommend your soaps and service. I was kept fully updated on the order and delivery process and having a letter included and a gift of hand soap is a lovely personal touch. I will certainly order again in the future. I hope you and your family and friends have all stayed well and safe.”

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Posted 4 years ago

“I always pick up a few shower gels and grocery items when I go to France on holiday and was really pleased to find some of my Petit Marseillais favourites listed on this website. The positive reviews gave me complete confidence to place my first order. The whole process from ordering to receiving my parcel took well under a week. Everything was carefully packed and arrived in perfect condition. There was even a handwritten note from Sophie.... a kind gesture which means a lot in these very uncertain times.”

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Posted 4 years ago

“My first order and already I'm your favourite customer 😁 (thank you Sophie). The soap is exactly as I have bought from French markets countless times, and delivered very quickly (considering the current crisis). Very impressed! I would give you a rating of 10/10, unless you could deliver me fresh croissants every morning then it would be 11/10 😁”

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Posted 4 years ago

“Thank you so much. Absolutely delighted!”

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Posted 4 years ago

“Thank you very much for the excellent products, the great packaging and fantastically efficient processing and delivery service. Also for the lovely rose soap that you very kindly included. I had been let down by another supplier with regards to Le Petit Marseillaise savon, and was delighted to find you on line. You have exceeded my expectations, and you will definitely be receiving more orders from me. Thank you for such a great service and for making 2 rather sad soap afficianados very happy!”

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Posted 4 years ago

“My soap arrived today and I want to say, thank you so much. It has taken no time at all to get here and I am very grateful. I have been using French soap for several years since I was given some as a present and certainly wouldn't use anything else. It so nice to see my stash replenished so a great big thank you from me. Hope you are well and managing to keep safe.”

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Posted 4 years ago

“Thank you so much for your entertaining emails, they have really made me laugh! Thank you also for the lovely soaps which arrived this morning - they smell absolutely gorgeous”

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Posted 4 years ago

“Fanny Soap did make me giggle! My parcel arrived today (on my birthday!) which was great and I wanted to thank you for the lovely bonus soap. I remember learning about savon marseillais many moons ago and love the distinctive fragrance. I will be shopping with you again soon, for sure, and am so happy to have discovered your lovely company. While we can't travel to France at the moment, at least a little of France can come to us.”

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Posted 4 years ago

“Thank you for such great service. Everything was packed perfectly, I enjoyed the free sample of soap (which I will buy next time) and it was shipped and received so quickly. I will be shopping again with a larger order for Christmas gifts (and myself again).”

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Posted 4 years ago

“Thank you so much for the care and attention to detail you've taken in sending our order to us. It arrived about 20 minutes ago. Thank you also for the little gift. A little ray of sunshine from France!”

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Posted 4 years ago

“I am a very Satisfied customer - I Love your Products I have chosen! Customer Service Good - Products, I think are Excellent! Will be back. to explore different products. Merci Very Much”

Helpful Report

Posted 4 years ago

The Natural French Soap Company is rated 4.9 based on 489 reviews