The Natural French Soap Company Reviews

Name: The Natural French Soap Company
Rating: 4.85

4.9 Rating 489 Reviews

97 %

of reviewers recommend The Natural French Soap Company

Company Reviews

Questions

Metrics

4.9

Based on 489 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

0033 986 21 04 65

Email:

bonjour@naturalfrenchsoap.com

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The Natural French Soap Company 5 star review on 5th August 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A great webshop with lovely soaps, good prices and service. Their news letters and e-mails are so funny and I always look forward to getting a news letter from my favorite webshop. Thanks Sophie 😊”

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Posted 4 years ago

“I am a long standing customer. The service is excellent and they are responsive and easy to contact. The soaps are wonderful - and the packaging is now all paper not plastic”

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Posted 4 years ago

“Genuine French soap, with delightful perfumes, and Customer Service to match. We have never had a need to return anything to the company, as everything was right “first time.” Used. The “the girls” for a couple of years now, and just about to order again. Lovely bubbly.”

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Posted 4 years ago

“The products are fantastic, very helpful people and well packaged. What more can I say!”

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Posted 4 years ago

“Beautiful elegant sweet smelling soaps. Efficient and friendly service and reasonable prices.”

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Posted 4 years ago

“Very quick service and well packaged beautiful soaps”

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Posted 4 years ago

“Top quality products and services ! Keep your standards high and we will continue our amazing shopping experience with you ! :)”

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Posted 4 years ago

“I love receiving my box of goodies- nothing else smells so wonderful and is so mood lifting! The clean fresh scents that rise from the parcel make me smile. Then opening the box and feeling the tactile shapes- wonderful! My bathroom gets a new lease of life! And I give the soaps and bath bombs as gifts to share with others so they can appreciate it too. The orders always come quickly, the immediate customer service makes me feel special and anything I need to question is dealt with so fast. I recommend this company!”

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Posted 4 years ago

“Tried to purchase le petit Marseileais pur savon liquice a l huile d olive in the uk PRICE WAS £32.50 250 ml went on line The natural soap company and found the said soap for £2.20 per 250ml well what a result i am well pleased + delivery with in 2 days.So the moral of the story i now know where to by the best soap i have ever used. Kind regards Mr N G Hennell”

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Posted 4 years ago

“Excellent product s and excellent customer service an amazing choice of soaps I would not use any other company”

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Posted 4 years ago

“Very excited to receive my French kitchen soap so quickly. In addition to a beautifully penned personal thank you note, I received a delicious Madeleine cookie. The soap is wonderful with a pleasant orange scent and it lathers perfectly. Receiving the order was a European experience!”

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Posted 4 years ago

“Every purchase I have made has been seamless and problem free and I just simply love the liquid hand soap!”

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Posted 4 years ago

“I’m going to love this soap. It’s taken a few years of trying all sorts of natural products but I’ve now found a favourite within The Natural Soap Company! The Soap bars do not irritate nor sting my sensitive skin and they last a good while.😄 (a bonus) Thank You”

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Posted 4 years ago

“Hello, since you are my favourite French Soap Company how could I not give you 5 stars. Excellent product and faultless service, you go from strength to strength. Take care George.”

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Posted 4 years ago

“Really appreciated the thoughtful note and sample soap as well. Thank you so much!”

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Posted 4 years ago

“Always a delight to do business with you and always excited to get your parcel of goodies. Merci, chers amis”

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Posted 4 years ago

“Received promptly and as ordered. Thank you”

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Posted 4 years ago

“I love everything I purchased!!! The customer service is excellent with all the little touches along the way, purchase and see for yourself😉❤️”

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Posted 4 years ago

“Fast, efficient service and very pleasant to deal with.”

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Posted 4 years ago

“Lovely little wooden soap dish in shape of a fish - delighted 😃 The blue heart 💙 shaped soap was tiny but the smell is gorgeous. I bought 2 as I know my sister will love this for a birthday present. You could easily expand your range but reduce prices and definitely introduce minimum charge for free delivery. The pattered ceramic soap dishes are beautiful. Unfortunately I only noticed these after placing this order so I can’t justify ordering again due to high postage cost.”

Helpful Report

Posted 4 years ago

Bonjour Gillian, Merci for you kind words :) We completely understand that delivery to the USA is expensive at the moment, but shipping prices have increased significantly in the last few years. Perhaps the USA government is trying to discourage imports? There is free shipping available to the USA when you order over 6kg which some people take advantage of by ordering with friends. You should know that we don't profit from shipping charges :) I hope this helps explain the shipping charges.

Posted 4 years ago

The Natural French Soap Company is rated 4.9 based on 489 reviews