Fresh Reviews

Name: Fresh
Rating: 1.07

1.1 Rating 30 Reviews

0 %

of reviewers recommend Fresh

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1.1

Based on 30 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Customer Service
Communication Channels	Email, Telephone

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Fresh 2 star review on 19th November 2021

Aimee

Anonymous

Anonymous // 01/01/2019

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“Placed my order for the Mickey cell phone case Feb 8th and still have not received it. Several emails to them and no response. Fraud. Disrespectful company.”

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Posted 3 years ago

“I'm here to let people know that almost 100% of the things advertiser on FACEBOOK ARE FAKE, SCAMMERS!!!! Please be ware before ordering anything on Facebook... don't check reviews on the advertisement... check online or check with the better business bureau. I have ordered four items from different sources on Facebook and all were scams. I don't understand why Facebook let's this happen. If something seems to good to be true...on Facebook it probably is. Just do your homework before making a purchase. Facebook is a fraud.”

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Posted 3 years ago

“Ordered phone case never received. No replies to emails or Facebook DM’s No number to vall No customer service Scammers Thieves”

Helpful Report

Posted 3 years ago

“No response, no tracking, no confirmation that order is even legitimate, I think I got scammed still waiting for reply through email, not a word. Advise buy local from a company you're familiar with... and this was for a child's Christmas gift...shame on them!!!”

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Posted 3 years ago

“Absolutely poor customer's service skills!!! Did I say absolutely??!!! Well let me say it again; ABSOLUTELY!!! The worst!! I just submitted another negative review in response to their review request in my email(lol!), so if you are interested, you can read the lengthy review there; but for now I will just say this- I purchased a GIFT for a friend, and I was so excited that it would come wrapped, and with a gift card(with the specified details that I provided for the company to put on the card)- Welp! The gift came! :) My friend was at my home. She opened the card, and her face completely dropped. I asked her what was wrong, and she questioned whether the gift was meant for her or not. I thought, what could she possibly mean?!! I looked at the card, and beside her name there were NINE QUESTION MARKS!!!, as if the gift was PERHAPS NOT EVEN FOR HER!!! We were both upset! I immediately called Fresh, and informed them of the horrible error. They emailed me, and informed me that the company would be sending out a package with many free items from their Fresh company, to compensate for the error. I accepted their apology, and have been waiting for almost 3 weeks now for the free gifts!! I have sent 5 emails, and they have ignored ALL!! So, this is my review!! I will never purchase anything from the FRESH company ever again; neither will my other damily members and friends! To FRESH: I kept my promise! I told you in the email yesterday(now the 6th email to your company) that I would post a negative review, if I did not hear from you all by the end of the day. You still ignored my messages. Welp! Here you go!!!! Oh... let me do NINE exclamation marks instead! (!!!!!!!!!) Haha! Enjoy!!”

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Posted 4 years ago

“I have tried to get in touch with them several different ways and no response. The Black Tea Toner is amazing so I purchased the overnight cream, day cream and eye cream. However, the lotions are totally drying out my skin and irritates my face. I do not recommend buying any of their products online because of the lack of response. I haven't not been able to exchange, return, or get a credit.”

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Posted 4 years ago

“I love the fresh products and recently went to review an item but had to reference the fact that despite the name and expense of their products they do contain harsh chemicals. I did 4 reviews, 3 of which were allowed as they were glowing reviews but the ones here I mentioned the chemicals due to the fact it brought out eczema was not allowed. So this gives people using the site a false impression of the real reviews of genuine customers. This really worries me and now I wonder if all companies do the same and if so it makes the reviews meaningless and we don’t know what ones have been hidden.”

Helpful Report

Posted 4 years ago

“Literally non existent customer service. Called and left multiple voice mails to cancel an order. After several days with no response I called and emailed multiple times to get a refund on the order. After several more days with no response I called my credit card company for a refund.”

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Posted 5 years ago

“I placed an order from Fresh and after 11 days I did not receive my item!, I only got a box with 3 samples. I called and there is a voice mail asking to leave a message I also sent 3 emails and still no response Terrible customer Service !! Do not buy from them directly you will have a terrible experience I am working now on trying to get a refund directly from my bank it's just not a professional company”

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Posted 5 years ago

“Just a joke of a company! They aren’t available in most locations, and then when they do become available in your area and you place an order, they email you the day before your order is supposed to arrive saying they can’t because they aren’t ready yet. To top it off, when they are finally up and running, weeks after their original timeframe, they still manage to fail at their one and only job and print the barcode on your shipping label wrong so it gets lost in a FedEx warehouse. Would never recommend them to anyone, ever!”

Helpful Report

Posted 5 years ago

Fresh is rated 1.1 based on 30 reviews