Friendly Turtle Reviews

Name: Friendly Turtle
Address: 253 Willowbrook House, Coster Avenue, London, London Borough of Hackney
Rating: 4.90

4.9 Rating 1,748 Reviews

98 %

of reviewers recommend Friendly Turtle

4.9

Based on 1,748 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Anonymous

Anonymous // 01/01/2019

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“Excellent quality dustpan and brush eco friendly”

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Posted 2 years ago

“I would give 10 stars if I could. So pleased with my purchase - just what I was looking for. After a while the trigger spray became faulty so I emailed Friendly Turtle to explain. Without hesitation they replaced the trigger sprays immediately. How refreshing to have such excellent customer service. Thank you Friendly”

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Posted 2 years ago

“Although there were issues caused by the Royal Mail strike, Carley was able to keep us posted with upbeat updates and all was eventually resolved.”

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Posted 2 years ago

“Friendly staff. Sorted out a problem with my order quickly. Would buy again.”

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Posted 2 years ago

“Great products, great service, really like all the items I purchased and makes me happy to have the choice of quality without the plastic and unnecessary waste!”

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Posted 2 years ago

“Very happy with the communication, the website is easy to use and well laid out, and the prices are comparable and competitive. The packaging is all recyclable, which makes me really happy. I will definitely be back!”

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Posted 2 years ago

“Postage was super quick and the site is very user friendly”

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Posted 2 years ago

“Fantastic and enterprising company, can't help but purchase something especially when I'm always considering eco-friendly and plastic-free alternatives. Love the concept behind all the products listed, thank you for also delivering parcels efficiently and using sustainable tape :)”

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Posted 2 years ago

“Love this company and the ethical position they are taking. Being able to recycle these products is a real step forward and how they are enabling this to happen is great!”

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Posted 2 years ago

“Great service. Quick dispatch and good communication. Very happy to have discovered Friendly Turtle for ethically sourced, Fairtrade, sustainable and beautiful products. Super happy with the jute table mats!”

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Posted 2 years ago

“Great company to deal with a fantastic ethos and very personl feel to all interactions. Also very pleased with the product I purchased which was beautifully presented. Would highly recommend.”

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Posted 2 years ago

“Found Friendly Turtle by chance on the internet… What a fantastic discovery.. EVERYTHING on the site is just perfect,. Delivery is prompt ,with gorgeous cards inside which makes your sale feel personal and welcoming to be shopping at FT .. Joining up for emails continue the personal touch .. Just the best shopping site around.. I recommend it to everyone I meet with a 5star rating.”

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Posted 2 years ago

“So so pleased with my order of diffusers. Look great, really good quality and the scents are fab”

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Posted 2 years ago

“Everything arrived in great time and was great quality. Will definitely order again. Cute name also 🥺”

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Posted 2 years ago

“Lovely quality coasters! Very happy”

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Posted 2 years ago

“Quick dispatch and delivery, product just as described!”

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Posted 2 years ago

“First time using this company, great service and quick delivery, will definitely be using them again.”

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Posted 2 years ago

“Friendly Turtle have a great selection of products to choose from, they delivered the products promptly in good condition with minimal packaging which really matches their ethos. I will definitely buy from them again.”

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Posted 2 years ago

“Helpful staff and lovely products”

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Posted 2 years ago

“Fast friendly service and delivery.”

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Posted 2 years ago

Friendly Turtle is rated 4.9 based on 1,748 reviews